Rated 4.3 out of 5 by 99
Rated 5.0 out of 5.0 by Richard46 Lachine High School Class of 1963 Reunion Weekend
My wife and I thoroughly enjoyed our stay at the Pointe Claire Holiday Inn in late May 2013. Our room was top notch and the bed very comfortable. The receptions and dinners at the hotel went off without a hitch. I recommend this hotel to anyone who wants a first class hotel in a convenient location.
May 30, 2013
Rated 5.0 out of 5.0 by sirlancealot Wow! What a change!
I hadn't been to this hotel in years, I actually thought I was at the wrong hotel. The renovations were nothing short of spectacular, the public areas are ultra modern and the bedroom was what you would expect from a high end hotel. The pool and gym area are really neat although the pool seems a little smaller than I remember. The room service was prompt and the food quality was very good. All staff members we encountered were polite and extremely friendly. Will certainly return when I am in the area.
May 28, 2013
Rated 5.0 out of 5.0 by Martyman39 My Recent Stay at Holiday Inn Pointe-Claire
Although our stay was only one day this time around, I must say that it was most enjoyable. The rooms were clean and well appointed, housekeeping responded very quickly when we called for extra towels or other amenities. The pool was very refreshing and not too crowded, and the restaurant had good food, service, and reasonable prices. The hotel is just steps away from great shopping and the free shuttle service to and from the airport was most appreciated. I have stayed at this hotel many times and would recommend it to anyone without any hesitation.
May 26, 2013
Rated 5.0 out of 5.0 by andyt very comfortable bed agood size room
from the first minute when we arrived we were met with a very pleasant and helpful desk clerk Shakib the check was very fast and the room very clean and have everything we need for our short stay but we didnt know the swimming pool was open late so we didnt have the chance to enjoy it next time we will thanks a lot for all the staff.
May 26, 2013
Rated 5.0 out of 5.0 by Lostshoes Clean and comfortable
Stayed for 3 nights. Room was very clean and the bed was as comfortable, if not more so, than my bed at home! I stayed on the 11th floor and it was very quiet. Great hotel!
May 25, 2013
Rated 5.0 out of 5.0 by miker1966 beverage
The bar lounge charge of $12 + tax for a glass of house red wine was far too expensive.
May 24, 2013
Rated 3.0 out of 5.0 by Tracy19 Room not ready???
The hotel was completely sold out the weekend that we stayed there. We arrived at the hotel at 5:45 and was told our room was not ready!!!! How can this be. We compromised our original reservation of 2 queen beds and pull out couch for 2 queens, because that one was ready.. I had to tell them that I paid extra for that room and received a credit only because I mentioned it. No compensation was offered for this inconvenience.
May 24, 2013
Rated 5.0 out of 5.0 by bop54 Great room!
The room was nicer than expected and the overall experience was great. A bit of traffic noise but that is the only complaint. I attended a high school reunion and the food was amazingly good for that type of event. I would definitely go back.
May 24, 2013
Rated 5.0 out of 5.0 by Ontariovisitor Luxurious for price
Really enjoyed my stay here. Could not believe how soft the sheets were, must be 800 or 1,000 tread count, not everyone's concern but it was an unexpected treat. Nice gym and bistro. Would stay here again.
May 17, 2013
Rated 3.0 out of 5.0 by cheeser Expensive for Food / Beverage
Nice hotel, but the price for bar ($14 for a draught beer) and food service is enough of a motivator to walk to other nearby options that are more cost-appropriate.
May 15, 2013
Rated 4.0 out of 5.0 by PM67 Comfortable Bed and clean room
Conveniently located on Trans Canada HWY, close to shopping mall and restaurents. Good pool and fitness facilities.
May 10, 2013
Rated 5.0 out of 5.0 by ella2eugenia Classy, comfortable and new renovated touches
I enjoyed the whole package of the Holiday Inn Pointe Claire. Comfortable beds, nicely decorated with great service from the staff. Food was very good and I would stay again without a doublt.
May 9, 2013
Rated 5.0 out of 5.0 by JTBD Great Room
Recent renovations were very well done and modernized the hotel substantially. Room was very comfortable and inviting. bed was comfortable, but pillows could be better. Dined at the Marquis Bar & Grill on the main floor (sitting at bar). Club sandwich was excellent, fries were pretty good, onion rings were good. Bartender was not attentive enough, even though he was not busy at all...took him forever to bring us our menus and bills (that is reason for 4 stars on Staff and Service). Food came quickly. Other staff members were quite nice and helpful. Appreciated the 2-week parking that came with our Park Stay and Go package. We had a coupon from our stay 2 years ago for 25% off on a future stay, and it was readily honoured with no questions asked. Shuttle worked well, but due to distance to airport and traffic volumes at airport, it's loop can be long, so be prepared for that. However, the hotel's location is ideal for us, being just off the highway. We will continue to stay at this hotel when we fly out of Montreal.
April 27, 2013
Rated 4.0 out of 5.0 by BusinessTrips Internet Speed
The internet speed over wifi was very slow during my stay at Holiday Day Inn - Pointe-Claire.
April 16, 2013
Rated 3.0 out of 5.0 by eprFG Ok for one night
I stay regularly at this location, it is a company chosen hotel so I don't have a say.
I don't find that the location is particularly ideal. The mall is across the highway, which is a treatourous and difficult walk in winter and has limited below average food concession choices. There isn't a lot of choice of restaurants on the area and the food prices practiced by this hotel is exaggerated for the quality given. The breakfast buffet is average for a hotel pretending to 4 stars and quite expensive.
The rooms are ok, I can never really tell the difference between the hard pillows and the soft pillows, to me they are too thick and wished they had thick and skinny pillows as regardless of their texture, their pillows regularly give me a kink in the neck in the morning.
The most annoying is the hotel shuttle to or from the hotel to the airport. Unlike other locations, they don't have a regular pick you up on the half hour service. Call them from the airport and then the wait can be up to 45 minutes. Once you have arrived and you try to organize their return, their schedule in the afternoon is driven by the airline crews they have to bring back. And so it is extremly difficult to get a shuttle at a time that is convenient to you and their irregular service very seldomly fits that of their customers. Too often do I have to take a shuttle back to the airport close to an hour before the time I would have normally left the hotel, which affects the time I would have waken. Plus I am at the airport way too early with nothing to do and nowhere to go.
Overall i would say that there is a lot of room left (no joke intended!) for making this location more convenient as they sell themselves as an airport hotel when they are in fact no where near the premises of the airport (17 minute bus ride). The rooms are ok, upgraded, and if the maid could pay a little more attention to replenishing the coffee, mugs, sugar in the room when you have used them I would say it would be comfortable. But the remarks made above still stand and so I canot give full marks to this place.
April 11, 2013
Rated 4.0 out of 5.0 by HiTechGuy Beautifully renovated but the food is not so good.
I have not been to the Pointe Claire location for a few years; I was happy to see it beautifully renovated.
The only problem I encountered was with the quality of the food; I ordered breakfast and dinner to my room and the quality was poor on both counts.
The french onion soup was probably premade and heated in a microwave. The bowl was only half full, the soup had almost dried out, and the bread was hard.
The Oatmeal was cold and dry; I ordered raisins with it and I received grapes!
The food quality was much better in the past.
April 7, 2013
Rated 3.0 out of 5.0 by BusinessTrips Internet Access
The wireless internet has been very slow. Most time I am only getting 1.0Mps or less while one internet. There are a number of times that the internet stopped working and have to wait until it comes back alive.
April 4, 2013
Rated 5.0 out of 5.0 by Helsingen Super Hotel...
As u c that i gave 5 to all services...in this case i have made myself very clear.
It is just a super place to stay.
March 30, 2013
Rated 3.0 out of 5.0 by Bill100 wi-fi connection
Wi-Fi connection is not good, frequently disconnected
March 5, 2013
Rated 4.0 out of 5.0 by whitebunny kudoos
Since they have renovated the establishment , KUDOOS! The rooms are clean. The amenities are good and I was able to sleep without hearing outside noise such as the highway traffic.
February 19, 2013
Rated 5.0 out of 5.0 by rick08 great service
Staff at hotel great makes me feel at home . From the front desk to resturant everyone is wonderful
Rooms are clean and comfortable and hotel has been done over and is beautiful
January 31, 2013
Rated 4.0 out of 5.0 by qpat uncomfortable room and poor music
I stay for business reasons and have to work in the room. The placement of the work desk is in front of the temperature unit. In summer it blasts cold air, in winter it blasts hot air. My paper on the desk blow off the desk and it is uncomfortable to sit at the desk because the air blows directly on me. I had to reposition the desk last stay. Also the noise level of the fan is annoying - awake or when trying to sleep. Also the temperature is one extreme to the other. Pay per movie selection in room poor. Music played at breakfast, during the day in the bar and at the pool is not relaxing or ambient. Personnel are great.
January 29, 2013
Rated 5.0 out of 5.0 by BAMEV Holiday Inn
Good Place, kind of expensive for what it is, but worked out well. The food in the place could use a few more options but was good.
January 23, 2013
Rated 5.0 out of 5.0 by petek Now that`s what I called renovated
Hadn`t been there in years, wow what a complete makeover. Rooms are absolutely beautiful, modern decor. Staff as pleasant as I remember. Total refresh of lobby and restaurant, seems like a high end Hotel. Nicest Holiday Inn I`ve ever seen.
Dinner was a really pleasant surprise for a Holiday Inn, menu redone as well.
Will return for sure.
December 17, 2012
Rated 3.0 out of 5.0 by nikki123 team tournament
When checking in rooms were spread out when we were told they were on the same floor. I booked a double queen with sofa and when checking in they wanted me to take a king with sofa. I needed to beds which is why I booked that way the sofa was not a big deal nice to have people in the room but not need for sleeping. I did end up with the double with no sofa but staff was reluctante to supply what was booked. The only other thing is that it would be nice to have a fan in the bathroom as you can see mould spots starting on the ceiling. The gentle man I spoke with in the breakfast bar was very friendly and nice and the main lobby is very nice. I you stay double check room and confirm team locations.
December 7, 2012
Rated 5.0 out of 5.0 by Frederictonian Excellent hotel
Large room, comfortable bed and extremely helpful staff. It even provides airport shuttle.
December 4, 2012
Rated 5.0 out of 5.0 by Trigger Great room & amenities
The hotel exceeded my expectations in many ways. The lobby was very nice accomodating. The room was exceptional; very clean, spacious and met all my needs. The restaurant and bar was also very good. Staff was very helpful and courteous.
November 26, 2012
Rated 5.0 out of 5.0 by Cloey1018 Fabulous decor and comfortable beds
Loved the face lift at this hotel. The new transitional style decor is visually pleasing and everything so comfortable. I've never slept in such a comfortable bed in a hotel. I slept very well. Also really enjoyed the breakfast buffet, especially the omelette bar. Relaxed in the hot tub and great pool too.
November 17, 2012
Rated 4.0 out of 5.0 by Ice1976 Nice place to stay
The hotel was really nice. Staffs are friendly and helpful. Too far from the city center, not so good for sight seeing. However, I was in Montreal for the meeting and the hotel was close to the meeting place, so it was ok for me. :)
November 7, 2012
Rated 3.0 out of 5.0 by reunion50 Clean but lacking in many ways
I was given a room on the 12th floor. When I arrived in the room, it was not made up and there were towels all over the floor. I returned to the front desk and was given a room on the second floor. I was not told that the air conditioner unit for the whole building was outside of my window. It came on in the night and scared me half to death.
The food in the restaurant was good but very pricey.
The hotel was the selected stay for our high school's 50th reunion but there was no mention of the reunion or welcome sign in the lobby. As the hotel had a special price for the reunion it would have been nice to have a sign welcoming us in the lobby.
October 15, 2012