English
Port St. Lucie
Book online or call:
1 888 HOLIDAY (1 888 465 4329)
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Hotel Contact Information
Hotel Front Desk: 1-772-3372200
Hotel Fax: 1-772-3357872
Hotel Fax: 1-772-3357872
Rated 3.5 out of 5 by 17
reviewers.
Rated 1.0 out of 5.0 by tmiller4504 Would NOT recommend this hotel to ANYONE!!
The hotel was dirty, smelled and decided to cut our stay short by a day due to the uncleanliness of the property. We attempted to leave earlier but were told that we would lose our deposit which equaled the nights stay so we hesitantly decided to stick it out. My wife and 10 year old daughter were told to be quiet while entering the hotel lobby due to the fact that an on camera interview was being conducted in the lobby. Nothing like placing an advanced warning prior to entering the lobby!! This was the absolute worst Hotel that we have ever stayed in and are extremely disappointed. As a result we will no longer stay at any Holiday Inn properties or affiliates.
February 23, 2013
Rated 5.0 out of 5.0 by Frank0515 Entire hotel was very clean. Outstanding Service! Staff couldn't have been nicer!
Sitting by the pool with the waterfall going very soothing & relaxing!
The location was perfect for our trip.
January 31, 2013
Rated 1.0 out of 5.0 by Marvin2211 Can't Really Recommend
My family and I stay here unexpectedly due to a death in our family. We rented two rooms on the fourth floor (there was nothing else available), which housed smoking and non-smoking rooms. The minute the elevator door opened, the smell smacked you in the face. Our rooms showed clear evidence of not being cleaned properly. You could see coffee rings on the countertops which were never cleaned. One day, housekeeping never came to clean our room or change our towels. You could see from looking at the bedroom window that it wasn't cleaned in some time. Their were cobwebs all over it. On the day housekeeping cleaned the room, they never provided us with any replacement shampoo or other toiletries. My family and I had to request towels and shampoo from the Front Desk when we returned at night. I'm sure it's a big hit with pet lovers but one night, after coming back from the funeral home a large dog growled at my kids when the elevator door opened, it scared them to death. The air conditioner kept us up at night because it would turn off and not come on again until the room got really uncomfortable from the heat. We complained about this, but this didn't help. The air conditioner should be turning itself off during the day since most guests are out, not at night when you're trying to sleep. Privacy door hangers were not available for us to place on our doors at night and the barking of dogs didn't help us sleep either. I would really consider reversing the decision of allowing animals at this facility. One night, upon our return, the garbage can IN THE FRONT of the hotel had overflowed and garbage was all over the place, this looked very embarassing and gave discredit to the hotel. I'm really not the type of person to complain, but due to the grief we were suffering at the time from our loss, we stayed numbed to all of these things. I've stayed at other Holiday Inns and enjoyed my stay, but this time, this was pretty bad. I enjoy giving positive reviews, but really can't this time. The only nice part of our stay was the receptionist name Linda, she was a blessing to us.
January 30, 2013
Rated 1.0 out of 5.0 by victoragean It is terrible
The room smelled and I was in the suite on the 5th floor. Priority club platinum so I know what holiday inn is supposed to be like, this is not it.
Stay elsewhere on town this is a very poorly maintained hotel. Staff did not seem concerned about the odd smell. Mildewed smell that permeated the room. AC units are loud and old.
Originally planned to stay 3 nights but after one night I checked out and went down the street to the Hampton inn.
January 20, 2013
Rated 4.0 out of 5.0 by Eddiefeek Comfortable Older Property
Have stayed here a few times primarily because of the flight crew special rates established by the hotel.
But the staff has always been pleasant and helpful, and always recognize me as a priority platinum member.
The room are nice and clean, and the king suites even better.
Would easily reccomend this property to anyone.
January 18, 2013
Rated 4.0 out of 5.0 by TheRoc7lrm Great pool for kids.
As a platinum member, I was not offered a complimentary upgrade to a suite even though they were available. Overall it's a good Hotel.
January 3, 2013
Rated 5.0 out of 5.0 by Head67 Great Place to stay
All the staff was friendly and helpful. The room was clean and quiet.
November 29, 2012
Rated 4.0 out of 5.0 by Rocco7 Great rates, Great location
We were visiting family and on vacation. The location was near the beach and good restaurants. We will be staying there again.
November 29, 2012
Rated 5.0 out of 5.0 by iral great time
great value, clean, great gym, conveniently located
November 23, 2012
