Rated 4.1 out of 5 by 86
Rated 1.0 out of 5.0 by Nlark25 Awful and unfriendly
I was not greeted in a professional way. The check in girl said their was no room service when I asked. I told her I thought I remembered there being room service there and she just said no, didn't bother to ask anyone else. Then another girl walked up and I asked her and she said yes there was room service. Then they went on to complain about another worker right in from of me. There was no room service menu in the room and when I called down for one no one offered to bring it up for me. I had to go get it myself.... It also drives me nuts that some locations don't offer hair conditioner in the bathroom anymore unless you ask. Who wouldn't want to use conditioner!!!!! Then the next morning there was absolutely no hot water. When I called down the woman was short with me and didn't apologize. I got no shower. When I went to the front desk before leaving the ladies were all flustered and complaining in front of me, no one asked how my stay was or apologized for the water issue. I later realized I left a key chain there. I called to ask about it and they did have it. She was going to charge me to send it so I asked if she could send it complementary due to the water problem. She hesitantly agreed. I really wish I would have complained but I didn't feel that anyone cared about me there or would be willing to help. I will never stay at this location again. If the managers actually get these reviews it sure would be nice if they have me some extra reward appoints or something to try and make up for the awful stay.
August 12, 2013
Rated 4.0 out of 5.0 by KSB40356 Very happy with our choice of this location
Our lesson is to be careful how you interpret some reviews. Yes this property is dated, but the staff and management do a professional job to make it a very nice place to stay. The rooms were clean and comfortable and the location was ideal. Eventually, if this location is updated as promised, it will be perfect. The restaurant was really not much more than a bar, but the dining options in walking distance were incredible! The shoreline and harbor are picturesque and relaxing. This is a perfect lodging option for coastal Wisconsin travelers. Overall it was more than we expected and we will return.
August 12, 2013
Rated 4.0 out of 5.0 by Lilylover Pleasant experience....
This is our second stay at the Port Washington Holiday Inn. Comfortable rooms and beds....Staff are very helpful and always courteous. I overheard a guest share a complaint and the staff listened, responded very respectfully and made every effort to compensate the guest....good customer service.
August 9, 2013
Rated 5.0 out of 5.0 Relaxing Stay
One of the most relaxing times I've ever had. It was like going back in time to a Norman Rockwell picture. Everything was beautiful in this little harbor town. I hope I'll have an opportunity to go back.
August 9, 2013
Rated 4.0 out of 5.0 by PTD2013 Great Location
I love the location of this Property on the Harbor and the nice little Town it's in. Great Sunrises over Lake Michigan, nice restaurants and good walking. I'm not sure why they don't have any Smoking Rooms since it is an older place and the rooms are a bit sparse and in need of freshening up. The staff could be a little friendlier too. Either way, I would recommend it to others for the overall nice experience.
August 8, 2013
Rated 3.0 out of 5.0 by Christi963 Convenient
The Holiday Inn Port Washington was convenient to the town. It's also convenient to make little side trips to other towns in the area like Cedarburg.
It's a kick-off place for fishermen so it can get noisy in the hallways early in the morning but that's the risk you take when you stay directly by a dock.
The one thing I would recommend changing are the Amenities. There was no conditioner and they put the body wash right next to the shampoo -- so the first morning I put body lotion in my hair. I would offer conditioner as well.
August 3, 2013
Rated 4.0 out of 5.0 by bdowsett Beautiful view - Comfortable Room
We enjoyed our stay at the Holiday Inn in Port Washington. The view from our waterside room was beautiful. The hotel is in a great location; we were able to walk to dinner, on the waterfront, and have a drink in a nice outdoor bar with a live band.
August 2, 2013
Rated 4.0 out of 5.0 by randyman1 Our lakeside room was very roomy and comfortable
We love Port Washington and the veiw from our room was wonderful. We could see the full moon rise up over the lake. Everything was very comfortable. We used the pool and whirlpool and that was nice. However when we got there we were not given the price that we were quoted on our reservation and when they went to straighten that out there was a lot of confusion and the party we were with got credited instead of us causing a problem with our credit card. I know we will get this straightend out but it was a pain. We would however go back to Harborview. The location for walking around Port Washington is excellent.
July 29, 2013
Rated 5.0 out of 5.0 by Lori128 Comfortable beds and great service
They are always accomadating every year we stay there.
July 26, 2013
Rated 5.0 out of 5.0 by Mary815 1st Anniversary!
We love it there! We'll be back next year for our 2nd Anniversary!
July 25, 2013
Rated 4.0 out of 5.0 by gonzo45 good service
again everything was good, but you have to get better meau of food. and the waitress in the moring is great. only one that ask me, if I am a member of the hotel club. and please get bottle water. thank you
July 21, 2013
Rated 5.0 out of 5.0 by Brooks2 Good getaway place
We have stayed here multiple times. Our bed this time however was not good and we were in between a basketball team, so kind of noisy and our phone rang about 2am, presumably the kids calling wrong room. However, it was a last minute reservation, and Inn was busy, so we probably just got a bad place this time. But, we have stayed many times and have not had this problem before. Staff is friendly, happy and accommodating. Port Washington is a gem. As a matter of fact, 8 of us will be returning in August for our annual golf/shopping long weekend. This will the fourth year for it, and we all thoroughly enjoy it and don't want to stay anywhere else!
July 19, 2013
Rated 3.0 out of 5.0 by followthewine Great location, but needs an update
We used to stay at this hotel consistently until a new hotel of another chain was built a few miles away. I guess we became used to the amenities and cleanliness of a new place.
The biggest plus of this hotel is its location. Lovely setting in the downtown area of charming Port Washington, walking distance to numerous restaurants, steps from the marina & right around the corner from PW's new & super clean beach.
The rooms themselves are tired, and only moderately clean. The moment we arrived I could smell mildew, and finally figured out that the shower curtain was orange and super smelly. The grout was also orange in several places & the arms on the sitting chair were torn. The restrooms & changing area for the pool was old and unkept.
I'm sure we will return eventually, as we often visit relatives there, but next time we'll go modern.
July 19, 2013
Rated 2.0 out of 5.0 by PTD2013 Great Location...
This place has a great location in a small Port Town. The rooms are rather tired and the Ice Makers are hard to find and get to. In a place of this age and condition, not having Smoking Rooms is somewhat ironic since many of the guests are smoking outside all the time.
July 19, 2013
Rated 5.0 out of 5.0 by Ali520 Ladies' Getaway
Three long-time friends and I decided to meet for drinks, dinner and conversation in Port Washington. We initially chose the Holiday Inn Harborview because of it's great location. We were extremely happy with our lake view room (worth the extra money). The room was large and clean, and the beds were comfortable. The staff at this Holiday Inn were very accommodating and polite. There was an overall welcoming atmosphere. The location was absolutely perfect for walking any place we wanted to go in the downtown area. This hotel exceeded our expectations.
July 18, 2013
Rated 4.0 out of 5.0 by Weekender7 quiet and peaceful
With some updating and a good restaurant, this hotel could be awesome. The location is great. The room was quiet and looking out over the water was very peaceful.
July 17, 2013
Rated 5.0 out of 5.0 by keepitsimple Clean room,comfortable bed,nice staff,perfect location
We were looking for a last minute romantic relaxing get a way...we found it in Port Washington. The Harborview Hotel was perfect. Looking over the harbor was the best. Great staff,very ,inviting...we will be back.
July 14, 2013
Rated 4.0 out of 5.0 by edp111 out dated decor
our rooms two adjoining were a little out dated the fridge I would guess they got at a garage sale. the hotel which I always stay at in port is the perfect local for the down town but still needs to be remodeled.
July 13, 2013
Rated 5.0 out of 5.0 by JenM68 Peaceful and relaxing July 4th
It was our first trip to Port Washington. We decided to take our baby Kristi, she is a black lab. We were excited because this was our first short getaway that we actually considered bringing her with. I must say I was a little bit skeptical because of the other reviews I've read prior to booking. But, I'm glad I did it. We were greeted with friendly staff, the chef from Rusty Anchor accommodated us for lunch even through his restaurant was closed at that time. It's only open for breakfast and dinner. But he was kind enough to make us a couple of really good burgers! We enjoyed it. The view from the hotel was spectacular. The locals are friendly. The hotel was very clean, plenty of towels and nice air condition. We are definitely planning to return. I'm just hoping that next time we will get the room with the lake view.
July 11, 2013
Rated 4.0 out of 5.0 by PapaFiretruck Great bed & pillows
However everything else was underwhelming!
Don't get me wrong, there were no serious shortcomings here, but this is an older property and is showing its age. But the location makes up for the lack of modern amenities like bathroom counter space.
Staff was welcoming and helpful!
We will return!
July 11, 2013
Rated 5.0 out of 5.0 by azrundfunk Best little hotel on Lake Michigan
This Holiday Inn is steps away from lake Michigan. It is a smaller and older property that is well kept up. I have stayed there a number of times and have enjoyed each stay. The rooms are clean and quiet, with very comfortable beds. There is free parking and wireless wi-fi that works well. There is a nice indoor pool downstairs
The front desk staff are excellent, and there is a good chance you will get a fresh baked cookie on check in.
If you are planning a stay in the Summer, the hotel is often sold out around the weekends as it is the favorite land base for those going on fishing charters out of the Marina (500 feet away).
July 3, 2013
Rated 5.0 out of 5.0 by marwc A REFRESHING WEEKEND
If you have a weekend to go away Port Wasington, WI would be a lovely weekend away for you. HOLIDAY INN is on the water, park your car for the weekend and walk. Restaurants you can walk to, enjoy locally produced wine and WI. beer. Relax and enjoy a romantic night, the room is nice with a refrigerator . Our room looked out to the water. If it is raining enjoy the indoor pool. Port Washington WI. come and rejuvenate yourself. We will be back for a weekend.
June 28, 2013
Rated 4.0 out of 5.0 by JerseyGypsy Wonderful culture of caring with a Fabulous view
I make regular trips to Port Washington and really enjoy the morning sunrise out my window and walks along the harbor. I am looking forward to getting to know the area better on future visits.
June 15, 2013
Rated 2.0 out of 5.0 by 1ballmom Never again
This place is a dump! Not what I would ever associate with the Name HOLIDAY INN. The beds were old and low to the ground. The carpet was nasty. The doors slammed shut. The bathroom had no counter space. The maids did not replenish coffee. The restaurant/bar was more like a dive in a basement. I did not eat there because I was not digging the space. The lobby was tiny.
There were some fishermen staying at the end of the hall who stand in the hall and hoot and holler. Man, they were awfully loud and disturbing. But then again, its easy to not have respect for this place from its appearance.
So the only thing this hotel has going for it is its location. It reminded me too much of a Motel-6
June 7, 2013
Rated 4.0 out of 5.0 by Indian7 Very nice place, comfortable bed.
Good hotel but I didn't like the local police running everyones licsense plate in the parking lot. It made us feel watched, very uncomfortable.
May 4, 2013
Rated 5.0 out of 5.0 by LAL0087 Great view and staff so welcoming
My daughter and I stayed for a long weekend. We were greeted by friendly and helpful staff person. Our room was the same room we had 2 years ago, so cool. Had dinner at hotel first night. Meals more than hit the spot. We used the pool and hot tub, very clean and well kept. Even though there were more guests at the hotel this stay than the last stay, we still had uninterrupted sleep all 3 nights. Location is fantastic, walking distance to anything and everything we wanted to do while in Port Washington. A tradition has been born! Thanks for everything.
April 29, 2013
Rated 5.0 out of 5.0 by gonzo45 comfortable
great place to stay,great vaule,great service. going to use this this place to stay for business as long as i get this geart service. thank you. see u in a couple of weeks.
April 29, 2013
Rated 4.0 out of 5.0 by ford8n Nice Retreat
I always use Holiday Inn. This is one of the locations I enjoy visiting. Just a nice break for a road warrior. Nice staff, nice view, nice little town.
April 9, 2013
Rated 3.0 out of 5.0 by Trixy23 Great View, Clean, and Friendly...But Needs Updating
The lake view from my room was wonderful and the staff were friendly and accommodating. The hotel property was very clean, but part of the cleanliness was overshadowed by much of the outdated furniture and other aspects around the property.
April 2, 2013
Rated 4.0 out of 5.0 by gonzo45 gonzo
great service , great room good food, beautiful city, but lites not working in room, and 4 floor has loud noise. but i will be staying there at least once a month. thank you
April 1, 2013