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Rated 4.2 out of 5 by 244 reviewers.
Rated 2.0 out of 5.0 by Excellent scenic view, but needs remodeling This hotel provides excellent service with a friendly staff, but this hotel definitely needs remodeling and attention. It was unfortunate that we to switch rooms due to the problems, and also had to complain about an issue in the second room. The issue was handled, but we we would recommend a need for remodeling this hotel property. August 2, 2015
Rated 4.0 out of 5.0 by Beautiful location This hotel is in a beautiful spot but it is in dire need of an update. The mold in the bathroom shower was terrible. July 31, 2015
Rated 5.0 out of 5.0 by Bad nights sleep The mattress was too soft but we did not ask to change rooms. We notified the front desk upon check out the next morning. If had stayed longer we would have requested a room change. We were returning to the same hotel later that week and asked that we not get the same room due to the poor mattress. The staff was vey helpful, polite and changed our next reservation to a different room. We found that room to have a much better mattress, however the carpet was worn and the toilet seat was loose. We informed the desk at the time of checkout. I'm sure the situations will be corrected quickly. July 31, 2015
Rated 5.0 out of 5.0 by Port Washington Summer Visit I spent two nights at the Holiday Inn Harborview in Port Washington. My objective was to relax. The hotel was the perfect venue due to its location, the comfort of my room and the lobby, the pool/spa and friendly staff. I would return. July 31, 2015
Rated 5.0 out of 5.0 by Great Place Nice location and very clean with friendly staff!! July 30, 2015
Rated 3.0 out of 5.0 by Great Location, Nice Building, Bad Room! I was very happy with the location of the hotel. The town of Port Washington and the area around the hotel was beautiful. There is a park and walking/biking trail that takes you all around the entire area including a large section of the lakefront. The restaurants in the area surrounding the hotel and in the town are very good and super friendly! We actually were there to visit Cedarburg, WI but, I'm happy we decided to stay in Port Washington. It gave us a wonderful experience in two Wisconsin towns. The hotel looked great from the outside and in the lobby areas but, the room was very outdated and the appearance was not up to the usual standards for an IHG property. If it wasn't for the friendly and helpful staff and the great fun we had on our visit I would have been very disappointed with our stay. Luckily the fun we had in Cedarburg and Port Washington outweighed the disappointment we had for the room. July 27, 2015
Rated 5.0 out of 5.0 by Repeatstaymeister friendly staff and great place to take kids for a break from reality. Staff goes out of their way to assist. Highly recommended July 22, 2015
Rated 5.0 out of 5.0 by very good experience, enjoyed my stay Everything was exceptional from the friendliness of the staff to the quality of the rooms and the location of the facility. July 22, 2015
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