Rated 3.9 out of 5 by 118
Rated 5.0 out of 5.0 by Neilworm Family Trip
We loved the location and the service we received. This was our first trip to Prague. The only thing we would do differently is go during warmer weather. And pack better walking shoes.
January 13, 2015
Rated 4.0 out of 5.0 by skyfluid Kind staff, Good food, but not so clean
I spend three nights during this new year. The stuff is nice, food is excellent, but the room cleanliness can be improved. Location is good, the old castle is in 15 min walking distance. There is a metro station next to this hotel, 1~2 stops from the city center. Note that there is no elevator in this station.
January 8, 2015
Rated 3.0 out of 5.0 by Kanuc Ok but don't get too much expectation
We spent new year in Prague and decided to use my reward point for our stay. We got a room in the executive club floor, the room was average, the TV very old with no HDMI connection. Internet (wireless and cabled) everywhere in the hotel was totally useless and didn't work most of the time. Once informed, the reception made it work for 20-30 min and then it stopped again. We accidently dropped some coffee on the bed sheet one morning and were surprised that the bed sheet were not change once the room cleaned and we made sure that the stein were obvious. The room was extremely hot and even though we stopped the heating upon arrival, we had to open the window to cool it down a bit. Most of the room are facing the parking lot and there's a very noisy night club in the parking lot which prevented us to sleep properly (our window open didn't help). Between room noise insulation is also poor. Breakfast was average but I have seen a lot worse. Staff were friendly, spoke decent english and were helpful to answer our questions. Location is 5 min walk from subway but far from everything else. Underground parking was available for 20 euro/night. There's a casino next door that is small but fun to visit.
To summarise, we would stay there again on a reward night but would not stay there again if we had to pay for it. I'm sure there's better deal in town.
January 6, 2015
Rated 2.0 out of 5.0 by alipec Bad internet connection otherwise OK
For me it is very critical to have quality inet connection in order to be online for my work duties. Unfortunatelly both room or lobby wifi was not suficcient and the same for cable connection in room. I had to go to the restaurant across the street to get good connection. Bit said for the hotel next to congress centre...
Except fot this hotel is OK...
January 5, 2015
Rated 5.0 out of 5.0 by MrLion a pleasure to come back
Frequently I stay in this hotel and always I enjoy to come back.
December 24, 2014
Rated 4.0 out of 5.0 by Sunderland73 Comfortable bed,
Whilst the room was on the small side it was quite and a comfortable stay. Very convenient if you have meetings that side of town
December 21, 2014
Rated 4.0 out of 5.0 by Belgephre Hotel in Prague
We arrived via the Metro, which I do not recommend because the hotel was at least a kilometer away. We knew this and figured we would get a cab when we got off the Metro, but there were none to be had.
The room itself was nice and clean. We were upgraded to an executive floor room and had access to the lounge. The hotel wifi was fast.
Although this hotel is a bit away from Stare Mesto it's rooms were cleaner and larger than most of the hotels we have stayed in Prague. It was a great value for our money.
December 19, 2014
Rated 4.0 out of 5.0 by Ljubom1 relax
great value for money, friendly stuff, love the location
December 18, 2014