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Rated 3.2 out of 5 by 299 reviewers.
Rated 4.0 out of 5.0 by Very courteous staff and clean rooms. This hotel was exceptionally clean and updated. At the time I was there it was undergoing renovation, which was nearing it's completion. The restaurant was not open at that time because of renovations. The work being done did not impact my stay in any way; I only mention it to explain why I did not rate the food or dining experience. The hotel location was very convenient to Crabtree Valley Mall and not too far from downtown.I would definitely stay again! November 25, 2015
Rated 1.0 out of 5.0 by Stay There should have been a very obvious warning about this hotel being under major renovations on the web site. November 23, 2015
Rated 3.0 out of 5.0 by just another Holiday inn the crabtree hoitel will be a great place once it is finished with construction. Until construction is completed - STAY AWAY!! If you like to sleep in a construction zone and use only one elevator and eat breakfast in a hallway or closet then fine . But until building is finished do not waster the money. November 23, 2015
Rated 4.0 out of 5.0 by Comfortable bed, new, large smart TV Had a good night sleep. Hotel is under construction updating things which is good. Had a nice smart HDTV in the room. Bed was very comfortable. Only negative was cold water in the shower, probably due to being on the 9th floor and during construction and at 5am. Even after running the water for a long time, was barely warm enough to get in, but it did wake me up. I did not contact the staff about it. Overall experience was good. The room I had was newly updated and looked great. November 20, 2015
Rated 1.0 out of 5.0 by unhappy 2 days in a row no water in the afternoon, 2 days in a row no hot water in the morning, staff said this is an isolated problem with the only solution to say sorry water will be on shortly not offering each room bottle water or hand sanitzer reading reviews this has been going on all month November 20, 2015
Rated 1.0 out of 5.0 by Skip this one! Quick info on our stay: No idea hotel was under construction til I checked in. No water when we checked in. No phone when we checked in. Told this would be down for a few hours. When water came back on, took a shower only to have the faucet fall apart in my hand! Filthy reception and hallways. Filthy elevator and construction dust everywhere. Barely found the entrance to the hotel. NO INTERNET at all. No way to work from this hotel. Inquired about reduction in room price and was told to wait for a survey to ask. I've never been this disappointed, but didn't have time to change hotels. November 17, 2015
Rated 3.0 out of 5.0 网上预订,酒店通知 1、网上预订的价位和实际入职的价位不一致,请及时解决; 2、网上已经预订双床的房间,到店入住时没有,还需要重新预订; 3、前台说等有双床房间可以换房,住了7天也没有相关通知; 4、预订网上照片和实际入住差距很大,入住时在装修,很多设施都不能用,但是在预订时没有告知顾客。 November 16, 2015
  • 2015-11-30 T11:57:57.419-06:00
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  • loc_en_US, sid_RDUCV, prod, sort_default
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