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Rated 3.5 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by excellent accomodations My stay here was 2 nights for a conference. I was definitely pleased with my room; very spacious, clean and comfortable. Staff very attentive to request. Conference room on site and met our needs well. Would definitely stay here again whether for business or for personal purposes. September 18, 2014
Rated 2.0 out of 5.0 by Old and outdated This 12 story property only has 2 slow moving elevators, one located in the back of the hotel. Morning of my departure only one elevator worked. Ordered food to take to my room. Was charged 20% tip. I'm a good tipper, but I find it very tacky that their was a tip automatically added, for a party of one, for food to go! Was woken up at 7:00am by loud employees or contractors. I was near the broken elevator, maybe they were working on that, but at 7am and being load. One redeeming thing was the young guy checking me in was nice and courteous. September 16, 2014
Rated 2.0 out of 5.0 by Odor and Bathroom The rooms that were beside/adjoining smelled of smoke. Also the bathtub kept standing water in it all while taking a shower. There was a dirt stain in the tub. September 16, 2014
Rated 4.0 out of 5.0 by Easy Access Location Stayed for business, easy access to interstate, traffic was an issue getting out of the hotel parking lots. Breakfast staff were sparce and due to that I did not eat at the hotel. September 16, 2014
Rated 5.0 out of 5.0 by value,secure, great location,superb service ! Decided to stay based on reviews by other travellers, September 15, 2014
Rated 2.0 out of 5.0 by Not worth it till they update Where to start. I was very surprised with the poor condition of this hotel. First, there is only 1 working elevator located in the back of the building that's operational. My room, while clean had at least a dozen or so lady bugs crawling around (12th floor). The air conditioner sounded like a Mack truck vibrating so loud. The rooms are in need of a refresh and so is the whole hotel. They are planning a refresh of this hotel and would not stay here until they do. There are to many hotels up to date in the Crabtree Area. September 15, 2014
Rated 5.0 out of 5.0 by Relax in Raleigh (Crabtree Valley Mall) Great, comfortable, clean, friendly, and great value at this Holiday Inn. If you are staying in Raleigh for business then make this place a point of destination for quiet night of rest and relax before business, work, leisure, shopping, etc. Had a great stay! Highly recommended ! September 15, 2014
Rated 3.0 out of 5.0 by weekend room was good but a little expensive for what you receive. The biggest problem is they only have 1 working elevator and it is so slow...... September 3, 2014
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