Rated 3.5 out of 5 by 79
Rated 4.0 out of 5.0 by KC32 Great location and comfort.
The hotel was very conveniently located and we were impressed with the cleanliness and comfort of our room. The staff was very nice and helpful. We did not feel that the coffee and breakfast buffet was of equal quality. The scrambled eggs were not real and tasted awful and the coffee tasted like water. We would not recommend anyone paying $9.99 for the breakfast.
February 26, 2014
Rated 4.0 out of 5.0 by aomc51 friendly staff ease of access
Staff was very accommodating. Needed directions and they went out of their way to provide me with them.Only con was that the restaurant was not open no food or beverage available. Rates were average and rooms was clean.Would make this my place to stay when in Raleigh.
February 25, 2014
Rated 4.0 out of 5.0 by Judy K Great rooms, comfortable beds
Great location, comfortable rooms, luxury bed. Very nice accommodations.
February 11, 2014
Rated 2.0 out of 5.0 by 1cad1 No hot water
Water issues . Luke warm water/ restaurant under repairs also
February 2, 2014
Rated 4.0 out of 5.0 by Bob22y69 Clean and comfortable room and great service from Staff.
The room is clean and comfortable even though there is a lot of construction going on. They are remodeling at this time. The staff, however, really try to make up for the construction.
January 31, 2014
Rated 1.0 out of 5.0 by Becky13 poor service
I have stayed at many Holiday Inn and Holiday Inn Express locations as I am a reward member. I was taken aback by the poor facilities and service at this location. The hallways were under construction, the elevator got stuck twice during the one night I stayed there, having my husband and my 8 month pregnant self walking up and down 9 flights of stairs for our room! The toilet clogged, I called at 4pm to have it fixed. At 11pm I had to call again because no one had come to bring a plunger, I was told that the report must have gotten lost in the change of shift, and until I made a fuss, the front desk staff were not willing to go to housekeeping to get a plunger for us. My husband unclogged the toilet himself. There was no free breakfast and the overall service was just terrible. I would not recommend staying here and will not be staying here again!
January 31, 2014
Rated 1.0 out of 5.0 Staff was fine, but that was it.
No restaurant, No bar, only one elevator, had to replace keys five times. We were told three days prior that the restaurant would be closed. No one ever mentioned the bar would be closed also. We will be back to Raleigh, but it will not be at that Holiday Inn.
January 28, 2014
Rated 1.0 out of 5.0 by Gansub Avoid
Not sure if it's because of renovation, the hotel stinks. The kitchen is non operational. Rooms are old and filthy.
January 18, 2014