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Rated 3.5 out of 5 by 152 reviewers.
Rated 1.0 out of 5.0 Awful Experience I would never recommend this hotel to anyone. The people were rude, the service was terrible, and I was treated incredibly rudely the entire duration of my stay. October 23, 2014
Rated 5.0 out of 5.0 by delight stay overall my expereince for my family and myself was a delight!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! October 23, 2014
Rated 3.0 out of 5.0 by no plunger We were a little disappointed because the room and hallway on the 7th floor smelled of cigarette smoke. Also, the toilet did not work and when asked for someone to bring a plunger, no one responded. After making 2 phone calls with no response, I finally had to go down to the front desk at 11:30pm for them to tell me they can't find one!! I asked to be moved to another room and was told no rooms were available. I was going to have to go to the local Walmart to buy a plunger so that we could use our toilet!!! Finally, the front desk clerk went to a back room and handed me a plunger in a plastic bag. I had to fix my own toilet and then take the plunger back downstairs. This event lasted a whole hour when we were exhausted from our travel day!!!! The bed was comfortable and it was quiet on our floor but unfortunately because of the smoke smell and the lack of help for a malfunctioning toilet...we will not be staying at this hotel again. October 22, 2014
Rated 5.0 out of 5.0 by Great Atmosphere My Holiday Inn stay was everything I expected it to be. Friendly faces and the down home atmosphere made my stay worth talking about. October 21, 2014
Rated 1.0 out of 5.0 by affiliate president the front desk staff really need customer service training, they do not know how to communicate well to customers. They give the customer the idea that they don't care. The hotel is dirty in the front lobby hallway's and rooms. Lack of wash clothes and clean comforter October 20, 2014
Rated 5.0 out of 5.0 by Clean, quiet, comfortable room. Booked on line and checked in without a hitch. Rooms are quiet and clean. Exit from the hotel to go into Raleigh can be a challenge during rush hours. It may be easier to turn right onto Lead Mine Rd and turn around. October 19, 2014
Rated 2.0 out of 5.0 by Relaxing ??? This hotel is tightly packed in a highly congested area. Entry and exit from the facility are not always easy. The lobby is extremely small and when we arrived there was a convention going on which made it near impossible to maneuver around the lobby. The two elevators are small and old (lots of worrisome noises), it was actually faster using the staircase. We arrived at 4pm and were given the keys to a dirty room forcing use to re experience the lobby issue all over again to acquire a clean room. October 16, 2014
Rated 4.0 out of 5.0 by Great Location This is a great location that I utilized from time to time. My only complaint was the room floors were very dirty. Other than that this is a great location and the room rates are really good. October 13, 2014
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