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Rated 3.4 out of 5 by 214 reviewers.
Rated 4.0 out of 5.0 by The Only Bad Part of my Stay The only bad part of my stay was that the hotel was going under renovation. I would have liked to know this before I showed up at hotel. The walk from the parking lot to the front office to check in was a long walk. No spots in front to check in and unload then go park. Also in the front lot, there was buses parked, taking up about 5 or more spots. I saw trucks parked behind hotel, that's where the buses should park, as 1/2 plus the parking lot was shut down because of the renovation. April 21, 2015
Rated 5.0 out of 5.0 by Perfect for a quick night in to Raleigh for Business Hotel was great all around. There are some renovations going on but the staff was over friendly and willing to help in any way. Room I had was cozy and slept great. WiFi super fast and got some work done before dinner. Location is great off 440 and near the mall and many nice restaurants. Looking forward to staying again the next time I am back in Raleigh. April 21, 2015
Rated 3.0 out of 5.0 by upgrade everything was a little dis shuttled @ the start but the room was decent. the remod work started way to parley April 20, 2015
Rated 3.0 out of 5.0 by Under renovation Be aware that this hotel is under significant renovation at this time (April 2015). This is fine, of course, as the hotel could use freshening up--it's an older property. I stay here a lot and it is a good hotel. My problem is in not in renovations, it's that the hotel was seriously understaffed when the should be overstaffed to make up for the customer inconvenience. The staff at check-in, the restaurant, and the bar are great, they just were overwhelmed. I had to wait to get checked in, there was not a single ice machine on any floor working, had to be on hold for nearly 5 minutes to place a room service order, and then i went to pick it up because they only had one person working in the restaurant (besides the cook). Bottom line, I felt that staff was doing their best but the Management should have been front and center with the customers, not completely absent. April 20, 2015
Rated 1.0 out of 5.0 by Bad experience Was not informed upon booking of the construction going on at hotel. It was loud! I found trash under my bed and a sticky ring on the night stand. I did not feel safe or comfortable. Staff upon check-in and out were rude at best and I was even completely ignored for over 10 minutes when I was trying to check out. Will not go back and do not recommend! April 20, 2015
Rated 2.0 out of 5.0 by Disappointed and Dirty Chose this hotel on website and was really disappointed that no where is it mentioned that the hotel is under construction. Check in is in a dirty old office that the ceiling looks like is ready to fall! Every where I went was dirty including my room, looked like someone got a haircut in the bath tub, the elevators haven't been cleaned in weeks. I had 2 rooms that I booked with points and was entertaining a customer and using this hotel as a stop over on the way home from a golf trip. I was embarrassed! I am a long time Platinum member and never remember staying in a worse Holiday Inn property! April 16, 2015
Rated 1.0 out of 5.0 by Nice towels The towels were nice. Filling out your review was too long and made it uncomfortable for me to submit so your numbers would look better. Is that long enough???? April 15, 2015
Rated 4.0 out of 5.0 by Renovations Even though this facility is undergoing a extensive upgrade - renovation our stay was excellent. The contractors did not make any construction noise until mid morning allowing for an uniterrupted sleep. Great job. Looking forward to finished product. April 15, 2015
  • 2015-04-24T10:51:24.196-05:00
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