Rated 3.8 out of 5 by 69
Rated 4.0 out of 5.0 by WolfVanWeen Never felt so welcome at an airport hotel
Kudos to the hotel management and staff at this hotel. I didn't expect much, given that this is a functional airport hotel and not a 5* resort. Boy was I surprised. From the airport shuttle driver to the reception, everyone was very nice and friendly, but it got topped by the very personal welcome letter and fruit plate that welcomed me in my room. So much so that I took a photo and posted it on Facebook...
(I won't show it here not to spoil the surprise for others)
December 3, 2013
Rated 5.0 out of 5.0 by DOUGRGI GOOD VALUE FOR MONEY
The second time I have stayed here in recent weeks and, despite some negative comments from other guests on the website, I cannot recommend this hotel too highly.
The staff are very welcoming, the rooms spotless and there is a free shuttle to the airport organised by the hotel.
It provides good value for money and is not as expensive as other airport hotels nearby.
November 18, 2013
Rated 4.0 out of 5.0 by ShahIY Hoiliday Inn Ratingen, Dusseldorf - Oct 2013
The Holiday Inn Ratingen is a good, basic hotel that met my needs of a business traveller.
As I stayed in the hotel for only a night, I had my required rest for the night. I did not experience the breakfast or any other facilities. Internet connection was good. Price was very reasonable.
Since the hotel is close to the Dusseldorf airport - it took me around 15 mins via taxi (early morning) - I did not need to rush out.
One factor I marked down was the fairly cold reception I got - no welcoming smile, no warm hello. It doesnt affect me much, but it would be good to, at the very least, have a welcoming smile. This was in contrast when I got into the room, where you have a welcome brochure displaying very happy staff.
While the toiletries provided were basic, the addition of a tube of Nivea face was a pleasant surprise. This sounds trivial, but I have been to many hotels where this small gesture is quite appreciative.
Overall, I recommend this hotel for the no-nonsense, less frill business traveller.
November 16, 2013
Rated 3.0 out of 5.0 by GDimov Old hotel
Old hotel but very clean. No upgrade for Platinum member.
Need some improvement:No safe in the room
very old TV,
Poor decor in the dining room but good breafast buffet selection
November 14, 2013
Rated 1.0 out of 5.0 by Lukas71 check in disaster
1. room - key did not open the door
2. room - already occupied very embarrassing
3. room - full of smoke
4.room - inally ok
November 14, 2013
Rated 4.0 out of 5.0 by Concerto Southwest Character on Banks of the Rhine
Somehow, I was reminded of hotels in Arizona and California while staying at this property, with its low slung upmarket motel-style layout, pleasant grounds and welcoming pool area (which has an indoor as well as outdoor section, accessible in better weather through a flap). Despite other reviewers, I felt that the front desk did a very good job, and the duty manager found instant solutions for any queries or small problems. Somehow, the ambience at reception did not invite for lingering in the foyer area, but that perhaps is no bad thing.
I greatly appreciated the bowl of fruit in the room, because I am in a great fruit-eating phase at the moment. The room was fine, although a bit hot at night (once again I managed to open the windows), but it was smaller than its American counterparts. Unfortunately, the bed was not very comfortable (my most frequent gripe about these hotel chains) and I did not have a very good night: it was soft and gave no support.
The dining area was very pleasant as was the bar, a sort of cosy Stübli, a little bit more Swiss than German, with a very pleasant barman.
A couple of negative points: parking is too expensive at 9 Euros. What is the point, when I can drive down the road opposite and park for free? (walking a few hundred meters is not a problem) Breakfast is absurd: 18.50 Euros, far too expensive. Just drive into Ratingen, even on Sunday morning there are Bäckerei and tea-rooms open, where a breakfast can be had for 5 Euros or less. I know hotels have to make money, but I don't see the point of them pricing their amenities out of the reach of the intelligent traveller (who knows he can save money just by crossing the street in many cases).
Otherwise, definitely a decent property for stays in the Düsseldorf area within reach of the airport.
November 12, 2013
Rated 1.0 out of 5.0 by KHORmeow Very bad experience
I have the worst experience staying in this hotel. The front desk service is terrible, they always give trouble during my stay. They did not have my correct record on my stay and still treat me with no respect and it seems like I am giving them a lot of trouble. The house keeping did not change my towel and the NRW transport service shouted at me, while I am just waiting transport to hotel. If NRW do not want to fetch people to hotel, they can always stop contract with holiday inn in stead of shouting at me. During check in, font desk said that there is breakfast included but it is not true and charge me for breakfast.
October 29, 2013
Rated 3.0 out of 5.0 by kielersprotte63 Stop over in Düsseldorf
Das Hotel liegt in der Nähe des Flughafens Düsseldorf und eignet sich daher gut für eine Vor- oder Nachübernachtung. Der kostenlose Shuttleservice erfolgt reibungslos, das Frühstück ist gut in einem freundlichen Frühstücksraum. Das Personal dort aufmerksam. Für Flugreisende ein gut geeignetes Hotel. Für eine reine Städtereise nach Düsseldorf, würde ich jedoch eher ein stadtnahes Hotel empfehlen.
October 28, 2013