Rated 3.7 out of 5 by 260
Rated 5.0 out of 5.0 by Morgan26 Great Hotel
The Front Desk personnel were terrific in every aspect, they paid close attention to your needs and made sure you would get everything you needed. I didn't have to ask for anything and they checked on me to make sure everything was okay. Everyone was friendly and they all greet you when your walk through the door and that is great feeling to know that they understand that a simple Hello! goes a long way. I will definitely stay at this location again.
October 5, 2015
Rated 5.0 out of 5.0 by Adlez257 Johnson Family Reunion
AS a card caring member I wss very pleased with the renovations, customer care and catering of the food .
October 1, 2015
Rated 4.0 out of 5.0 by BBBJ Easy and fast
The hotel is a little older, but updates were apparent in our room. The staff was friendly and helpful. Based on the price, I would have no problem staying here again in the future.
September 30, 2015
Rated 5.0 out of 5.0 by Scott1971 Great stay
The staff was wonderful, hotel is update nicely and in a great retail area
September 26, 2015
Rated 5.0 out of 5.0 by war4rich great bed
GREAT STAFF very helpful my supper and breakfast were great
September 24, 2015
Rated 5.0 out of 5.0 by CAFSU Comfortable bed and great service
My stay was very nice. My father and two of his friends came to visit from California. We had an easy time finding the race track and commuting back and fourth. They were also very impressed with the hotel.
September 23, 2015
Rated 4.0 out of 5.0 by Sometime wanderer Great place to stay
This is a great location -- easy to get in and out of the property. The rooms are being updated. In the meantime, the staff makes up for any inconveniences.
The hotel is well-staffed and if you need anything or have a request, the staff are super responsive.
I would return for another stay.
September 20, 2015
Rated 4.0 out of 5.0 by Paladin79 Holiday Inn Richmond I-64 West
Was attending a downtown Richmond wedding. Good location, close to the venues, and outside of the more expensive downtown hotel rates. Room was good, breakfast buffet excellent, good service. I tried to get early check-in to prepare for the 5:00 PM wedding and was giving a flat no. Internet service was spotty and not reliable. Parking was free. I would consider staying here again but if for longer than one evening or on a business trip, the internet service must be upgraded.
September 15, 2015