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Rated 4.4 out of 5 by 402 reviewers.
Rated 4.0 out of 5.0 by worst booking service ever IHG customer service phone number reps sent me to another hotel than what I was supposed to. it cost me 90.00 in cab Once I arrived at the hotel I was greeted porffessionaly and in a nice manner, they did recognize my gold level once I provided them my card, they gave me a small bottle of water. they were courteous indeed, great proffessionals August 14, 2014
Rated 4.0 out of 5.0 by overall, good stay Comfortable enough, clean hotel in convenient location to airport. More local restaurants, including food service in hotel, would be good. Very nice and helpful staff. August 12, 2014
Rated 3.0 out of 5.0 by Great for the Sleep and Park The Sleep and Park option are a great way to get in and out of O'Hare. The staff was great. The room's cleanliness and condition were disappointing. August 11, 2014
Rated 4.0 out of 5.0 by Great room fair price On time shuttle to Ohare. Good restaurant and breakfast options. Nothing to say bad all praise August 10, 2014
Rated 1.0 out of 5.0 by couch cushions instead of pillows checking in at midnight with 2 kids got sent away to wrong room twice, final room had no pillows, instead had small couch cushion in a pillow case. wifi was not working, the room phone calling the front desk was not working. get the picture? August 10, 2014
Rated 3.0 out of 5.0 by Nice Stay but Charged twice The stay was nice but I was charged twice on my cc, I called and they said it was fixed but still on there and its been over a week, Still getting nowhere with them. This is really bad customer service. August 9, 2014
Rated 5.0 out of 5.0 by DJFIJI Just and overall great experience. Great staff. Great Room, Great shuttle. August 8, 2014
Rated 5.0 out of 5.0 by Would highly recommend Had a very pleasant stay. Room quiet and comfortable even being so close to airport. Shuttle to casino very handy even though we had our own vehicle. Harry Carey restaurant which is attached served excellent food and service. Only one small disappointment breakfast buffet not hot would order off menu next time. Overall great inn. August 8, 2014
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