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Rated 3.9 out of 5 by 238 reviewers.
Rated 5.0 out of 5.0 Complete Satisfaction I was travelling as part of large CYPN group and our entire group had a great stay at the hotel.The rooms and housekeeping was clean and attention to detail.Facilities clean and inviting , front desk staff friendly and provided service with a smile.Pool and hot tubs fitness room were warm and inviting.Breakfast in the restaurant was real .. you know what i mean by real.. Chef made omlettes .. overall a pleasant experience.. Our group's one room had one small issue with a towel as mentioned in the previous review but the general manager immediately addressed the issue when notified even at the midnight hour,, overall complete satisfaction.. we will return.. soon.. December 18, 2014
Rated 5.0 out of 5.0 Comfortable room and friendly staff This hotel has met my needs and provided satisfactory service. The room is clean and organized. The amenities are very good. The staff are all very friendly and responsive. The only complaint I have is the soundproofing of the doors and walls. You can clearly hear every tiny noise in the hallway. So if you are a light sleeper, I would suggest you to bring ear plugs with you. Also the air conditioning is too loud when it's on. December 18, 2014
Rated 1.0 out of 5.0 by Very disturbed and disgusted One of the bath towel was discolored, had frail edges and corners, AND had several big blotches of blood... It was folded and hanged together with other towels in the bathroom. I have no idea how any staff can be so ignorant. We notified the front desk immediately, and requested to have the towel removed. And eventually no one came to remove the towel... December 16, 2014
Rated 5.0 out of 5.0 by Tree62 The Holiday Inn-Rutland was a great! My husband and I had a wedding nearby and it worked out well. It was our first time in Rutland, loved the area! The staff was very helpful and friendly! Our room was clean and comfortable. I would definitely stay again. December 12, 2014
Rated 3.0 out of 5.0 by not among the best I checked in late at 1 am, the staff who checked me in was not friendly at all. As a platinum, all I got was a cold face. The bed is comfortable and room is as usual. I had a good relax in pool. December 11, 2014
Rated 4.0 out of 5.0 Great Service except for lack of cleaning, straightening up room 2nd night We contacted the Front Desk because our room had not been touched regarding making bed, changing towels, replenishing toiletries, emptying garbage. A very nice employee by the name of George came into the room to try to remedy situation, but beds were still never made nor was rug vacuumed. December 11, 2014
Rated 5.0 out of 5.0 by 2nd home this hotel is great I am on the road 45 weeks per year Holiday Inn Rutland is one of my favorite hotels very comfortable great staff nice resteraunt and lounge December 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Excellent experience. Room was clean, neat and comfortable. December 3, 2014
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