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Rated 4.1 out of 5 by 331 reviewers.
Rated 4.0 out of 5.0 by Business Stay Except for one waitress I had a great experience with the staff of this hotel. I was not impressed with her in the least and if I were the one in charge of hiring and firing she would be let go. The shuttle drivers were more than accomodating and very polite. The check-in and check-out process was great, as were those people at the front desk. September 1, 2015
Rated 5.0 out of 5.0 by Convenient and comfortable Close to airport, great shuttle service, with meetings at hotel never have to leave. Food, gym, internet, pool, etc. all onsite. August 30, 2015
Rated 3.0 out of 5.0 by Coffee I was disappointed that the coffee, condiments, and cups were never replenished during my 5 day stay. I enjoy drinking coffee in the morning as I complete administrative tasks before my meeting. I was also disappointed in the lack of Priority Club benefits. Free internet ... all guests had free internet. Free coffee at breakfast ... really? August 30, 2015
Rated 5.0 out of 5.0 by Friendly staff Staff were very friendly and accommodating. I loved the service. I also like the location and the shuttle service. For me they fitness room and laundry room were a plus. August 25, 2015
Rated 2.0 out of 5.0 by Noise Experienced a lot of noise during the night. Did not sleep well. August 21, 2015
Rated 5.0 out of 5.0 by Great shopping location and experience! We visited San Antonio for School Clothes shopping and leisure. We have stayed at this location before and knew this was the place to stay again. Besides location, the atmosphere of the hotel is comfortable. We enjoy lounging in the bar area; sitting and having a few drinks and food is always pleasurable. The staff if very courteous and helpful and although this is not a new hotel, the upkeep and cleanliness is excellent! Thank you for making our stay easy and comfortable! August 19, 2015
Rated 5.0 out of 5.0 by HI San Antonio Airport I really enjoy using this property. As stated before, the go above and beyond anything that I would expect from a hotel. I will continue to use this property in the future! August 19, 2015
Rated 5.0 out of 5.0 by Thank you Nichelle From the beginning, Nichelle made our visit very enjoyable. The one thing I would have like was the guest room to be cooler. Our air conditioner had trouble keeping the room cool. But I did not bring it to anybody's attention. August 18, 2015
  • 2015-09-03T11:14:22.284-05:00
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