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Rated 4.1 out of 5 by 367 reviewers.
Rated 4.0 out of 5.0 by NOT friendly to dietary restrictions I was there for a conference, and the Bayside provided all the conference food. I am non-celiac gluten sensitive, and none of the conference food was labeled with ingredients, so the only thing I was able to eat there, despite a rather large variety of food, was the white rice, fruit, coffee, and water. The restaurant menus were also not labeled with gluten-free options. This was really disappointing and surprising. Especially since the conference organizers asked if members had any dietary restrictions. My room was also in the old part of the hotel, so the rooms open out onto the street, and the ventilation wasn't very good. It was very humid in my room. The staff, however, was wonderful. Very helpful, friendly, and approachable. September 25, 2014
Rated 3.0 out of 5.0 Poor Customer Service Front desk staff needs to treat/talk to customers better September 25, 2014
Rated 4.0 out of 5.0 by Nice hotel, except for internet service The hotel was nice and very comfortable, I loved the bed. No breakfast included however. The pool was nice. though the communication with the different buildings was a little awkward. My only complain is the internet service, which was slow and it completely shut down at times. I called the reception to report this, but they suggested fake moves (such as rebooting my equipment, as if that would solve anything), so I gave up trying to have them help me with it. Good thing I didn't have to use the internet extensively, but this is one thing the hotel needs to improve on. Other than that, nice service and a good experience. September 24, 2014
Rated 2.0 out of 5.0 by No Response to Problems Encountered During Stay My room air conditioning did not work, and despite being told assistance would be sent, nobody came to check the problem. The keycard did not work on the pool gate. The bar was not open on Sunday until after 3:00 pm to allow guests to watch the only sports telecasts in the common areas. However, employees were seen in the bar watching sports on TV and ignoring guests standing at the locked door. If employees can be in there watching tV, the guests should be allowed also even if doing so without food and drink service. September 24, 2014
Rated 5.0 out of 5.0 by Great place the staff is very friendly parking is secure rooms are very clean no loud AC noise in rooms like other locations September 24, 2014
Rated 4.0 out of 5.0 by Good place to stay regardless of the reason The only knock is that my room had a very small counter for getting ready/dressed and the towels could have been a better quality and more of them would have been nice. September 24, 2014
Rated 1.0 out of 5.0 Habitaciones decepcionantes Es la primera vez desde que me alojo en hoteles IHG que me toca una habitación tan chica e incomoda #225, la verdad ya no me vuelvo a hospedar en este hotel, desconozco si hay mejores habitaciones, pero al menos en el área que me toco estaban muy estrechas. Al final de mi estancia se descompuso la cerradura de la puerta y tuvieron que llamar a un técnico especializado para que la abriera, estuvimos media hora esperando a que pudieran abrirla. El gerente en turno fue muy atento y cortez. September 24, 2014
Rated 4.0 out of 5.0 by No Comment Nice location, I had reservations for two nights. I received a parking pass for one night. Expired parking pass does take significant time to correct. Received breakfast and bar coupons the afternoon of the second night stay. It made three of the four coupons of no value. September 22, 2014
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