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Rated 4.2 out of 5 by 155 reviewers.
Rated 4.0 out of 5.0 Comfortable to Stay The location is close to my office. And also close to Warmart, Fry's and other market. Hotel room is comfortable, Staff are very friendly. October 28, 2014
Rated 4.0 out of 5.0 by A nice place in a great location This hotel is a low key favorite in the Murphy Canyon area of San Diego. It has free parking and plenty of it so don't get hung up squeezing into the tiny spaces near the entrance. Staff have always been helpful and accommodating with check in. Rooms are basic but comfortable. Pillows are top notch, high quality and will help provide a nice rest. Hotel is right next to a small business district with a couple of chain and local eateries that all serve good food. Hotel bar is nice and can be a fun place to watch games. Pool/Jacuzzi area is small but is well maintained. Fitness room is a few weights and treadmills but tv's are a nice touch. TV reception is spotty on some channels. Dont know if this is because of the cable company or hotel. Wireless internet is free but very spotty reception or it purposely resets itself. Not very business friendly as the dependability of the connection can be crucial at times. This could be upgraded. New computerized temperature controls in rooms seem to have a few bugs. My room in Oct. 2014 would remain freezing cold no matter how many times I tried to adjust the setting on the device. The manual knobs on the units no longer work so you are at the mercy of the computer device. I eventually figured out how to turn it off so I did that after the first night. October 27, 2014
Rated 5.0 out of 5.0 by THANKS Upon arrival we were greeted by Deandre and Chelsey who set the tone for our stay. Chelsey told us she was glad we had a safe trip to San Diego (and so was I). They welcomed and thanked us for being Priority Club members, got us checked in with smiles, friendliness, and efficiency. Whenever we saw them in passing during our stay they never failed to give us a smiling and friendly hello and ask if we everything was good or if we needed anything. On Wednesday night we participated in the Manager's Reception in the Lounge area and were further made to feel welcome with more friendliness from the hotel staff along with complimentary appetizers and drinks. Despite our stay including a home game by the Chargers, the hotel staff seemed to handle it all in stride without comprising the quality of our stay. We have been staying at this Holiday Inn since the 1990's and it has never failed to deliver quality. Whenever we visit San Diego this is and will be our choice. Kudos to all the staff for their friendliness and concern for the welfare of our stay. Extraordinary and Outstanding. I very much enjoyed my interactions with Chelsey and Kate, the Manager on duty. They were simply delightful. October 25, 2014
Rated 5.0 out of 5.0 by Stay at Holiday Inn 18-Oct-2014 I have been coming to this Holiday Inn for about 10 years now. I have found it to be the BEST in the San Diego area. The meals are awesome! The beds and pillows are to die for, so comfortable! High marks to the staff! Friendly and awesome! Keep up the great work! October 23, 2014
Rated 1.0 out of 5.0 by Poor experience I stay over 50 nights a year on business. This was one of the only times I paid for a room for personal use. Did not get recognized for my platinum status or offered an upgrade in a hotel that was almost empty. My room was on the road and very loud. Won't use this location again for business or pleasure. October 22, 2014
Rated 5.0 out of 5.0 by Loved the pillows Customer service was great and rooms were as expected from Holiday Inn. October 21, 2014
Rated 5.0 out of 5.0 by hotel location and food. “Very clean” This property has it all. Great food, service, amenities and room. Very clean. Free wi-fi. Staff goes out of the way to be helpful. Highly recommended for business or family. “Highly recommend” We have always had a great experience at the I Hotel. All requests (non down bedding October 20, 2014
Rated 5.0 out of 5.0 by Excellent Staff Unable to fulfill my original room request, however I was quickly upgraded to a suite. Excellent! October 20, 2014
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