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Rated 3.8 out of 5 by 518 reviewers.
Rated 5.0 out of 5.0 by Great Stay and Experience We had a wonderful stay in San Francisco thanks to the hospitality and professionalism of the staff at the Holiday Inn. The rooms are very clean and comfortable. Great location too. July 31, 2015
Rated 4.0 out of 5.0 by Soggiorno Ottimo Accettazione e servizio ottimi, tutto il personale è gentilissimo e molto educato. Posteggio sul posto. Letti grandi e comodi e pulizia ottima. Passato 3 giorni senza alcun problema. July 31, 2015
Rated 5.0 out of 5.0 by Wonderful Staff and the Most Comfortable Bed Ever My husband and I have stayed at the Holiday Inn Civic Center many times as we have SHN season tickets. We know we will have a good nights sleep because the bed is so comfortable. Breakfast room service is reasonably priced and delicious. The staff are courteous and very helpful. The location is perfect and interesting to walk around during the day. We don't venture out late at night as there are some questionable areas of safety. Parking is secured and convenient and attached to Holiday Inn. Anyway, I can't wait to return. Also, Sam's Diner at the corner of Market and 8th is delicious. Lastly, the lobby is wonderful to meet people from all over the world. A very relaxing experience. July 29, 2015
Rated 1.0 out of 5.0 by Smoking rooms I was sent a confirmation that I would have a smoking room. Upon arrival I was told that it had been given to someone else. I would have expected that the hotel would inform me that the room that I had requested was not available so that I could have made other arrangements. As a result, I was forced to smoke in the driveway with other people in their night clothes. July 29, 2015
Rated 4.0 out of 5.0 by Holiday Inn - Civic Center The hotel itself was very nice, the location was horrible. When you walk out of the door, keep you head on a swivel, and stay alert at all times. Heavy traffic and homeless are all around you. Be alert and aware. I would not bring my young or teenage children here, too much going on they don't need to see. Oh, and the parking fees are very high. July 29, 2015
Rated 4.0 out of 5.0 by Clean and spacious, but VERY noisy The room was large and very comfy. Clean and tidy. The bed was perfect and comfy and the internet worked without a hitch, pretty fast too. However, you can hear your neighbor WALK it's that bad -- the door that separates the two rooms (they can be conjoined) had no noise isolation _at all_. It was rather amplifying everything. I got up two different nights to two different people talking in the other room. Yes, talking. Also, there is a massive building being raised on the other side of the road so it's pretty noisy too, though nothing compared to you literally hearing your neighbor _walk_. So, did I enjoy myself? Kinda. July 28, 2015
Rated 3.0 out of 5.0 by Great Service Staff was very helpful at every turn Room/pillows were great, I like the idea of having different levels of pillows (soft/firn) July 28, 2015
Rated 1.0 out of 5.0 by Terrible Shower Experiences The stay was so bad that I stayed only one night for this multi-day trip and switched to another hotel right after the night. Yes, they upgraded my to executive floor. BUT, there is no such things as hot water, not even warm water. I reported the problem, but no one came. The front desk told me they would try to contact someone to repair it on the next morning... Will never stay in this hotel again. Never. Totally disappointed. July 27, 2015
  • 2015-08-02T11:07:35.889-05:00
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