Rated 3.9 out of 5 by 498
Rated 3.0 out of 5.0 by Stephnjd30 Great Location
What a great location! Couldn't believe how close I was to everything my friend and I wanted to go to and see. We were close to the action but also liked that we had some distance from the big attractions.
I didn't like that parking wasn't included in the overall price, where else did they expect us to park??
Overall I would give this hotel a 7/10- not including breakfast and parking was a turn off for me, but I did love that we were close to the Wharf and Ghiradelli Square.
December 2, 2013
Rated 5.0 out of 5.0 by Sojourn Easy Wharf Access
We stayed two nights and enjoyed the San Francisco Wharf and other areas. We had a car so the underground parking was very welcome. The area was secure for our car and safe for us to be out and about. There are great restaurants and shopping nearby. The Muni provides excellent transportation if you do not want to drive including cable cars, light rail, and buses - you do not need a car to stay here. We enjoyed the Exploratorium, Aquarium, bay cruises, Golden Gate Park, Ghiradelli Square, and Boudin's bakery and other food. There are also bike rentals, walking tours, and lots of other attractions we did not have time to sample. We will come here again.
November 29, 2013
Rated 3.0 out of 5.0 by Parky47 Disappointed with Housekeeping staff honesty
Great location & friendly staff. Hotel room was good been on ground floor, though the view was of the back street skip bins and early hours of morning sounded like a construction site outside our window which was hideous.
I phoned the hotel the day after we left San Francisco as I was pretty certain I had left my Sony Black/Silver digital camera on the bed (under the top bedcover) by accident. I asked manager on duty and he put me thru to housekeeping lady whom couldnt understand my english repeating my room number several times. The housekeeper didnt seem to be too concerned and said no camera was found in our room. I had taken most of our holiday pics on this camera/memory card and very dissapointed that the hotels staff werent honest enough to hand the camera in to manager to have them return too me. If there is any way that person who has got there hands on my camera to return the memory card so I can at least have my photos that are important and precious to me. I have already sent email to the hotel and have had no response so far.
November 28, 2013
Rated 5.0 out of 5.0 by JustVfromCT Terrific stay with a one year old
We had a great time at the hotel. As a part of the IHG Rewards Club we got a free upgrade to microwave/fridge room which was perfect for our 1 year old. The hotel is at a great location, the staff is great, we loved the cleaning ladies. We got late checkout and the beds were comfortable. Also free crib for the little guy. A great hotel, will stay there again.
November 25, 2013
Rated 4.0 out of 5.0 by Dreamforce Nice Stay
Nice comfortable hotel and great location. Internet service could use a "boost". Other than that, all good.
November 25, 2013
Rated 4.0 out of 5.0 by Bill517 Check-In Snafu
Since 1989 I have stayed at the Holiday Inn Fisherman's Wharf on 33 occasions, totaling 285 nights. This month, I again stayed for 10 nights, beginning November 5. As usual, I had made my reservation online, and requested a specific room where I have stayed many times before, or a nearby room with a similar view. This request has always been cheerfully honored in past visits. At check-in this time, however, I was told that they had no record of my room request, they were 100% booked, and all that was available for me was a second floor room. After much discussion, the lady who was helping me "found" one vacant room on the 5th floor, which I reluctantly accepted. When I got to the room, however, I looked out the window to see only a featureless gray wall. Not even a little graffiti to break the "nothingness." Straining to look down, I could see only dumpsters below. After a little thought, I went back down to registration and told them that this was just too dismal to live with for 10 nights, especially considering the rates I was paying, and if they couldn't find me something better, I would find another hotel. The person I was now talking to asked what room I had originally requested. When I told him, he said that -- miracle of miracles!!! -- that very room was now vacant and I could have it. Of course I took it, and once the unpleasant check-in experience was over, my 10 day stay was very pleasant thereafter. All's well that ends well, I guess, but it still seems mighty strange indeed that the room I wanted all along suddenly became available within just a few minutes after I was told it was unavailable. Consequently, I have learned a lesson. Remembering this check-in snafu, in the future I will call ahead a day or two in advance to reconfirm my room request and make sure I don't get the dreaded "gray wall" again!!!
November 23, 2013
Rated 5.0 out of 5.0 by DiCo101 A+ Service, Facilities, Staff from Check-in to Check-out
Our first trip to San Francisco was made much more enjoyable and memorable by staying at this great location in Fisherman's Wharf. Check-in was late due to airport schedule but took only a couple of minutes after a very friendly greeting (which was very welcome after a long trip). Room was in tip-top shape, very comfortable beds & very clean and quiet. We had several questions for various staff members and all were very helpful. Over the course of our 4-day stay we had several opportunities to chat with other guests from all over the world, they were all delighted with the hotel, as well as the city. Many were repeat visitors, which spoke volumes. I would not hesitate to highly recommend the Holiday Inn - Fisherman's Wharf.
November 21, 2013
Rated 1.0 out of 5.0 by Kaplib Look at another Hotel
I'm a gold Elite member and I was treated very poorly. My room key didn't work at check in twice and the guy behind the counter acted like it was my fault. So then they switched rooms and I got a room next to the stair well as far away from everything as possible except all the traffic noise down below at the corner of the street. I quit using Holiday Inn a couple of years ago and recently started back and I'm reminded why I left. The staff was snobbish, the room was small and worn out and for cost I was grossly disappointed.
November 21, 2013