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Rated 4.0 out of 5 by 823 reviewers.
Rated 4.0 out of 5.0 by What I expected.. Staff was helpful and nice. Room was clean and reasonable. October 26, 2014
Rated 4.0 out of 5.0 by w the hotel was nice, the people very friendly, but our room was son noisy that it seemed we either faced a bus route and a truck route October 23, 2014
Rated 4.0 out of 5.0 by Staff very friendly and helpful and I love the express checkout Staff eager to introduce shops and restaurants nearby Express checkout is awesome However, the kettle they gave me upon request was extremely dirty October 22, 2014
Rated 5.0 out of 5.0 by Comfortable Bed Bed was very comfortable - room and bath were clean was not advised of free internet for members when we arrived - did not ask either. Restaurant and bar were great on site. We used the bar area nightly. Would recommend to friends and family great location - within walking distance to great sites. October 20, 2014
Rated 2.0 out of 5.0 by It has seen better days Poor staff response to internet and plumbing problems. Our sink barely drained and the internet signal moved at the same painfully slow speed. Staff were called and promised attention but none ever came, Very dated and beat up. While the facility is close to Fisharmans Warf... even closer is a city park that is home to vagrants some of whom need mental health services. October 18, 2014
Rated 5.0 out of 5.0 Great Service I recognized the gentleman Edwin at the check-in desk from the last time we visited. Edwin was very professional, competent and customer service oriented. October 17, 2014
Rated 4.0 out of 5.0 by internet mess This hotel has the worst internet service I have experience in years October 16, 2014
Rated 3.0 out of 5.0 by SF wedding We had a group of 8 come in from out if town for a wedding we made arrangements with the concierge for a limo to take us too and from the venue we paid a deposit and the limo never showed up instead they sent 2 SUVs to take our group we were 30 min late to the wedding and missed the ceremony. No one ever apologized to us. We were very disappointed with the service while we are repeat guests we will not be returning. So if you stay and need car arrangements make your own don't trust the hotel to do it for you October 16, 2014
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