Rated 4.0 out of 5.0 by Walklady1 good location, great staff
The hotel is walking distance to Fisherman's Wharf. We stayed in the main building of the hotel and we were assigned to a room that faced Beach St. but the Priority Room we were in was over where the garbage bins were so early morning was very noisy on the 1st night with the garbage removal trucks doing their job.
We requested a room move and this was granted by the lady at the Front Desk. The rest of our stay was very pleasant after that. The rooms are not updated but beds are clean and comfortable, which is the priority when you're out all day and just need a bed at night.
Their staff are the best - helpful, courteous, good resource for information about where to go etc.
Lots of good places for breakfast in the area - Pergamino, Hollywood Cafe, Beach St. Grill. Ghirardelli is just a block away too.
May 15, 2013
Rated 4.0 out of 5.0 by Snowweasel Great clean room, excellent beds
Hotel is in a great location just far enough from the wharf and real close to the f-train(bus). You can get anywhere in the city from this location.
May 14, 2013
Rated 4.0 out of 5.0 by RhonCon Great hote
We enjoyed our stay at Holiday Inn on Columbus Avenue, San Francisco. It was a perfect location. Close to Fisherman's Wharf and Pier 39. Rooms were nice, clean and comfortable. I would definitely recommend this hotel to anyone staying in San Francisco.
May 13, 2013
Rated 4.0 out of 5.0 by krisn Staff great. Clean. Parking too much
Staff extremely friendly. Very clean room. 2complaints--$40 plus tax per night for parking, I know that's standard for hotels in SF but come on! 2nd complaint is small: my room was a bit noisy- from small park and a bar across the street. So noise ended when bar closed. Didn't bother me but partner had trouble sleeping (we had opened the windows to get the cool breeze rather than run a/c). Guess if we were younger and didn't go to bed so early this wouldn't be a prob !
May 11, 2013
Rated 4.0 out of 5.0 by BillBMA Comfortable and functional room
This was an overall good stay. We stayed one week, and the room was comfortable and quiet. We had a nice view on the fifth floor. Only issues were with the restaurant, which was poor, and the internet service, which was very slow and only functional early in the morning or very late at night. The staff was friendly and courteous, and overall we were content with our stay.
May 11, 2013
Rated 4.0 out of 5.0 by professorX Excellent location, but......
This hotel is mostly memorable because of its excellent location, and for its NOT doing anything special to recognize Priority Club members!
Clean and dependable, close to the F Line as well as Ghirardellis and Boudins, but don't expect any special treatment or discounts even when you spend 3 weeks a time like I did!
I had just spent 3 weeks at a Holiday Inn Express in Dubai where there was a 20% off policy on all food and beverages; not at this property!
I guess they don't need to do anything special when the tourist flock to the location for the 2 or 3 night stays!
May 9, 2013
Rated 4.0 out of 5.0 by BRITTO GOOD EXPERIENCE AND GREAT LOCATION
VERY GOOD LOCATION EASY TO HAVE THE ACESS TO THE MOST RESTAURANT AND ATRACTIONS POINTS OF SAN FRANCISCO
May 9, 2013
Rated 3.0 out of 5.0 by AnnoyedNOH2O 2week stay
I wasn't too fond of the a/c-heater on the wall, it was very loud no matter if it was being cooled or warmed.
During my 2nd week there, I went to the sink to wash my hands and there wasn't any water coming from the faucet. I called the front desk and what I caught from the lady in broken words was that there was no water until 5pm and that I should've received a letter. When I explained to her that I did not receive any letter or notification, she questioned ME why I didn't receive a letter. I DID NOT receive anything and I did not feel like it was my fault I wasn't informed. I was not happy as that was the day I had to work all day from my hotel room.
That was very disappointing and felt like I was mistreated. I guess I expected an apology but yet, I was still questioned about my lack of knowledge.
May 7, 2013