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Rated 4.0 out of 5 by 778 reviewers.
Rated 4.0 out of 5.0 by Good experience We totally enjoyed our stay and would defnitely use this hotel again at this location - clean, comfortable beds, very accessible, walkable to areas of interest. Staff were super friendly, from front desk to housekeeping (but not overbearing, they knew how to respect privacy). Our cleaning person even left a nice thank-you note for the small tip that we left on the first morning, that's a first time for me to ever get a written thank you on housekeeping tips. My only complaint is the coffeemaker in the room, it was pretty useless, the outdated single-cup system was not capable of making good coffee. Breakfast buffet was expensive (even considering that this is San Francisco). If this hotel offered complimentary breakfast as some 3-diamond hotels do, that would make it a perfect hotel for our family and I would have scored it a 5. August 2, 2013
Rated 5.0 out of 5.0 by I loved this place We found this hotel through Hotwire. We wanted to be at a good hotel (nothing fancy) in the Fisherman's Wharf area. We were very lucky to find this place. The location was great, the staff was more than helpful and I absolutely loved that they had free Wi-Fi! It was clean and comfortable and was the perfect place to stay my first time in San Francisco. I would definitely recommend this hotel to anyone who wants to experience San Francisco and stay in the Fisherman's Wharf area. July 30, 2013
Rated 5.0 out of 5.0 by Stayed July 2013 The hotels at Fisherman's Wharf are extremely expensive and over priced. I booked the Holiday Inn at a lower rate, but still high. The room was comfortable. I called for extra towels and they were brought to my room within minutes. Parking here is $40 but on the day of check out, you can leave your car there till 6pm which is a huge savings and you don't have to worry about parking. The walked every where. The hotel location is very convenient to everything. July 30, 2013
Rated 5.0 out of 5.0 by Perfect location and awesome service We had an awesome stay and were very pleased with the entire staff. We arrived late at night and had requested to have the AC turned on in our room and it felt wonderful after entering our room we entered a nice cold room. Check in was wonderful and fast. The next morning we went for breakfast and was it was awesome. our server Ms Usha took care of the smallest details during our breakfast. We have a baby with food allergies and she made sure that the food bought on the table was prepared appropriately. The location is perfect and very accessible to all the things and the pier. Had a lot of fun at the place and the beds and room were very comfy. We will be returning soon at the property and would totally recommend it. July 29, 2013
Rated 5.0 out of 5.0 by Great location, pleasant property We very much enjoyed our stay at this hotel. The location was great, the desk and housekeeping staff were top notch. I would stay here again without any hesitation. July 28, 2013
Rated 5.0 out of 5.0 by Family of four Would recommend . Great location. Did not use outside pool. Bar was nice July 27, 2013
Rated 4.0 out of 5.0 by my guest experience The hotel is in a good place. the beds were good and the area quiet and calm The hotel is very comfortable. What is missing : to have an expresso without extra charge at the breakfast. July 26, 2013
Rated 4.0 out of 5.0 by Convenient location Rooms are a little dated but comfortable. Hotel location is excellent for tourists visiting SF. July 26, 2013
Rated 4.0 out of 5.0 by Great location for families I lived in San Francisco years ago and was hesitant to stay in the Fisherman's Wharf area. But since we were bringing our family to the city for the first time, we decided that the location would be good for what we wanted to do with the kids. The location of this hotel can't be beat and the price was in line with other area hotels - pricey, but that's the city for you! The rooms were fine and the property well kept. The parking is very expensive, but that's the case anywhere in the city. All in all, it worked out great! July 26, 2013
Rated 4.0 out of 5.0 by Great central hotel Very central placed hotel at Fishermans Wharf close to everthing in San Francisco. July 25, 2013
Rated 3.0 out of 5.0 by Good location This hotel was quite dated and a bit tatty in areas, however very clean and comfy and in a great location July 25, 2013
Rated 4.0 out of 5.0 by Great location to empty your wallet. The room was clean and comfortable, also ready at check in. Staff was courteous and helpful. Didn't eat there since SF is full of restaurants. Location makes it crazy expensive for a HI, but I enjoyed it anyway. The only reason I wish I had stayed elsewhere was the wind down there at the wharf, but that's clearly out of their control. July 25, 2013
Rated 5.0 out of 5.0 by Great service and very clean. Very friendly and helpful staff all the way from the bellhop, front desk to housekeeping. Good bartender and good happy hour! July 25, 2013
Rated 5.0 out of 5.0 by Great room to relax in My family and I only slept, showered and got ready in the room and it was great. I think the beds are a little small but overall it was nice. It was clean and no one bothered us. July 24, 2013
Rated 5.0 out of 5.0 by Holiday Inn Fishermans Warf The location is perfect. Couple blocks to fishermans wharf, Lombard street, little Italy. The room was comfortable, your general hotel room. Was clean. Employees are friendly. July 22, 2013
Rated 3.0 out of 5.0 by Could have stayed somewhere nicer for the amount of $ we paid Staff was fine very friendly. Hotel on the other hand is very outdated, our bedroom window overlooked the dumpsters and an alley way where we got to see bums digging through the garbabe, hear/see people and cars going through the alley all day/night. There was a god awful humming noise going through the walls that was constant the whole time we were there; all day and night as if someone were vaccuuming above us or something the whole time. We probably spent enough to stay at the nicest hotel in san francisco but wanted to stay here since this was our first time in SF and it was so close to fishermans wharf and everything but next time we would definitely stay a little further out and spend half the money and it would probably be a nicer place to stay. Really staying a little further away and having to walk a few extra blocks would not have been as bad as we were thinking. July 22, 2013
Rated 4.0 out of 5.0 by San Francisco in guter Lage zu Pier 39 Das Hotel ist echt gut und liegt zu Pier 39 in sehr guter ruhiger Lage. Das einzige was negativ ist, sind die sehr hohen Parkgebühren von US 40,-- pro Tag, dazu kommt dann noch die übliche Steuer. Mitarbeiter sehr freundlich und Hilfsbereit, also wenn ich wieder nach San Francisco fliege, werde ich dieses Hotel sicherlich wieder buchen. July 22, 2013
Rated 1.0 out of 5.0 by old hotel some of the staff was very friendly and helpful but some were not. I will stay at an different chain the next time I am in the Warf area. Did not like July 21, 2013
Rated 1.0 out of 5.0 by Bad Hotel This Holiday Inn is one example of why I stopped staying at Holiday Inns several years ago before I would try Holiday Inn again. Some of the staff was ok but some were not, I quickly learned to approach certain staff to get the help I needed and avoided the others. There are several other hotel brands with in a block that I will and would recommend staying. To add to the hotel being bad they did not even give me IHG points because I used a business discount which I have used at every Holiday Inn for the past year and still received points. At this rate I think it will be best for me to start staying at other hotel chains that are more interested in providing customer satisfaction. July 21, 2013
Rated 3.0 out of 5.0 by Holiday in USA Very closed to fmw. If you like to walk you need no car to get to little italy or china town. July 20, 2013
Rated 5.0 out of 5.0 by Good choice The bed was very nice, so was the staff. The only thing negative is the noise for the hallways. July 19, 2013
Rated 5.0 out of 5.0 by Vacation Nessa the Customer Service Rep was very polite and friendly. She makes the check-in very easy. She remembered my name the next day when she when saw us, That was impressive considering she greeted so many guests. The room was very clean and comfortable, it was very quiet. The hotel is in an excellent location. It was very safe as long as we didn't go to the Pier 39 at night. We would definately stay at this hotel again the next time we come back to San Francisco. The Cons: The parking is very expensive. I wished the hotel wouldn't charged so much for it. What's up with that homeless man who jumped out from behind the gabage can and scaring people? I believe they called him "bushman". Where I come from, that considered as harassment and he will be arrested. Afterall, who wants a heart attack! July 18, 2013
Rated 5.0 out of 5.0 by A very pleasant experience We're a family of four and we had an amazing and pleasant stay. Edwin at front desk gave us a very nice room with a good view of Alcatraz. Housekeeping was very prompt in handing us extra pillows when we needed them and our room was kept nice and tidy. Our checkout was very smooth and quick too. July 17, 2013
Rated 5.0 out of 5.0 by Very clean Great experience at this hotel..The staff was great..Very accommodating and helpful....Rooms were very clean....Would definitely stay there again.. July 17, 2013
Rated 4.0 out of 5.0 by SFO stay We stay at this hotel very often when we visit San Fransico. It is close to fisherman's warf and the cable cars. We can expect a clean comfortable room and good service. We really. Enjoyed our stay. July 17, 2013
Rated 5.0 out of 5.0 by Great location and great price You are literally a block and half from Fishermans wharf. The price was unbeatable. Room was comfortable and had a great view of the street. The bar across the street got loud on weekends, but it wasn't that bad. Food was good, its better to bundle your stay with breakfast than pay for it day to day. I wouldn't recommend using their parking because its twice as expensive. There is a parking garage, literally behind it that is half the price. I would stay here again. Wonderful stay. July 17, 2013
Rated 5.0 out of 5.0 by Comfortable room, friendly staff Stayed here for a period of two weeks which meant that I became very familiar with the surroundings and facilities. Pool was excellent, although it could get a little cold when the wind picked up. Fitness center was small but had the basic necessities. Restaurant was OK - a little expensive, but the food was tasty. The breakfast buffet was OK - I preferred to walk the block to Denny's to have breakfast or a few more blocks to IHOP. Not having a food place in the hotel open during the hours of 11am - 5pm was a nuisance, especially if working in the hotel. Parking was great which was one of the factors that led to staying at this hotel. Proximity to Fishernan's Wharf was another positive. Housekeepers were considerate - not knocking on the door too early and were very efficient. I would definitely recommend this hotel to guests. July 17, 2013
Rated 4.0 out of 5.0 by Nice but noisey The hotel accomodations were decent, the location great, but the noise from the street was awful. July 17, 2013
Rated 1.0 out of 5.0 by basement We stayed in this Holiday Inn. It was clean and comfortable. However, our room on the ground floor had a window (actually a sliding glass door) facing an exterior passage about 4 ft wide. Light filtered down from several storeys above. Essentially, our view was a wall 4 ft away. The upside was that it was pretty quiet, except for the occasional trolley going by to bring supplies to or garbage from the restaurant. Frankly, we would have been better off in a basement room with no window. Given the price is in the $300 range, this hotel is really not a good deal. The "All American" breakfast which we paid for with the room was pretty weak. It is a buffet, but don't expect much. I would say: avoid this hotel July 16, 2013
Rated 4.0 out of 5.0 by fourth or July stay The hotel was well kept and clean. Parking is limited so call ahead if you plan to drive. I had a room on the North West corner overlooking a bar (very hard to sleep). Overall experience was good most of the staff were pleasant and professional. July 16, 2013
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