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Rated 4.0 out of 5 by 820 reviewers.
Rated 5.0 out of 5.0 by Good location and spacious rooms. Except with a discrepancy in billing everything was very good. Basically only slept in the room since we were gone during the day. Staff was pleasant and helpful; property well-maintained. November 19, 2012
Rated 1.0 out of 5.0 by Review The front staff were disorganized and had me reserved in a room which was different than the room key number they gave me so I had to correct them on this. The ironing board was completely broke in half so had to order a replacement. The room was dirty and the bed linen the same. The shower had very poor water pressure and it was mounted too low. The carpet was dirty. Need i say more? November 19, 2012
Rated 5.0 out of 5.0 by Great value! We stayed in a King business level room which included a microwave and fridge. With Safeway and Trader Joes a few blocks away we were able to prepare our own meals and save money. Spacious and updated room in a great location and much less expensive than the other hotels in the area. The only downsize is the street noise outside which was very loud even from the top floor. This would be the same from any hotel in the area so bring earplugs if you are a light sleeper. We would definitely stay here again and recommend to others. November 18, 2012
Rated 5.0 out of 5.0 by Perfect Location We needed to be near Ghirardhelli Square and this was an excellent location -- only half a mile a way. We traveled with our two young kids and the hotel was very accommodating. We didn't have to stay in the other building next door like some reviewers mentioned. The staff were so friendly and service was exceptional. I forgot my eyeglasses at the hotel and called later that evening. They promptly mailed my glasses back to me and I got them back by the end of the week. We'll definitely be staying here again soon. November 16, 2012
Rated 5.0 out of 5.0 by I love H.I. Fisherman's Wharf! Holiday Inn Fisherman's Wharf is a wonderful place to stay! Outside, you are right in the thick of so many great attractions, with easy walks to Ghirardeli Square, Pier 39, Cioppinio's and Lou's Fish House, even my personal favorite for dinner, Scoma's! But step inside, and you are immersed in the calm and quiet of any nice Holiday Inn hotel, with a staff that obviously is happy about where they work, because they are so cheerful about serving you. The hotel charges for their parking, but your exit privileges last until 6:00pm on the day you check out, so you can have an extra afternoon of site-seeing and an early dinner before heading to the airport! November 16, 2012
Rated 2.0 out of 5.0 by Terrible Internet connection Terrible internet connection and was unable to do my work since I was there on business. Location was very good if you don't need an internet connection. Unfortunately, I will not be staying there again due to this. Person at desk didn't seem to care when I told her. November 15, 2012
Rated 3.0 out of 5.0 by Holiday Inn Fisherman's Wharf The people service was very good but the wireless internet service could have been greatly improved. I had to get up at 5 am to do emails because it was so slow later in the mornings and the rest of the day. The front desk staff even apologized for the slowness of the wireless service at check in. If it was that noticeable at check-in one would think that the hotel management knows about it and would try to remedy it? November 14, 2012
Rated 5.0 out of 5.0 by Excellent staff and comfortable room Only negative thing were all soda machines out of order. Otherwise, everything and everyone was wonderful !!!!!! November 13, 2012
Rated 2.0 out of 5.0 by Service personnell except for maid had a negative attitude Sign in was quick, but very impersonal. Bell personel curt and not helpful, Concierge varied some helpful but impersonal others helpful.Maid was pleasant and accomodating. November 11, 2012
Rated 4.0 out of 5.0 by Great location The location was absolutely fabulous. Right in the center of the action. Easy walking distance to trolleys, transportation, great restaurants, etc, The downside....Don't expect decent internet service. Over half the time it didn't work and when it did I've had dialup with better speeds! I contacted the front desk 3 times when it was NOT working. Each time over 2 days, they told me that this is the first they have heard about it. DUH, I personally called and went to the desk 3 times. They finally gave me a support # that remotely reset the modem. Something I told them to do in the first place when the desk clerk got smart with me & told me "we have a lot of experts around here". I didn't appreciate her sarcasm. When they reset the modem remotely & it worked, albeit slow, I let her know. November 10, 2012
Rated 4.0 out of 5.0 by Beds need an update Always love staying at the HIE Fishermans Wharf! Those hard beds make me feel like I need a hip replacement. Seems to go away on check-out!!!!!! November 8, 2012
Rated 4.0 out of 5.0 by Pleasant stay Though the Holiday Inn was very busy with numerous guests, my husband and I found our stay comfortable and pleasant. All staff, at the desk, in the buffet breakfast dining area, and cleaning our room, were very cordial and helpful. At breakfast we were even given carry-away cups to put our extra coffee in. How nice to enjoy the coffee back in the room! Our stay was good enough that we would return to this Holiday Inn and recommend it to friends. November 7, 2012
Rated 5.0 out of 5.0 by Great Location and confort Stayed at the Beach St. Tower and the location is amazing. Right in front of the F Line to get to first piers of the Wharf. First time at this hotel in San Francisco, but not the last. November 5, 2012
Rated 5.0 out of 5.0 by Dinning room service. Excellent service in the dinning room.Very nice waiters,very personal service. They would make me go back again. November 5, 2012
Rated 4.0 out of 5.0 by Great Location Close to all the local attractions at the Fisherman's Wharf area... the longest walk as to Pier 33 for the Alcatraz Cruises. Only bad thing is that the room faced an alley and another building, and it was somewhat noisy late at night. November 4, 2012
Rated 5.0 out of 5.0 by Kiwi stay Good location and very freindly front counter reception staff. Great entertainment and service with the lady behind the bar ( our group loved her), as it finished the evening off. Room was great and it was very clean and the staff were lovely. Very comfy bed. The breakfast was good but the service could be better . We would stay here again and enjoyed the stay very much indeed. November 3, 2012
Rated 4.0 out of 5.0 cocierge when we first arrieve we went with the concierge, it was a lady, she wasn't nice, we were asking some things and she didn't care o seem didn't care, we ask about a CITY TOUR multilingual and she sold us one , when we arrive where she sends us it was only in English, that wasn't what we ask, so we return to the hotel (ten minutes later) , there was JAKE, a nice concierge, and he send us fifteen minutes later to a TOUR MULTILINGUAL, and suggest som others tours that we like it a lot, but we spend a bad experience with the lady. November 3, 2012
Rated 5.0 out of 5.0 by Best at Wharf Compared to other hotels, Holiday Inn is best in value and location, convenience. I recommended this hotel to my business associates whenever they are in San Francisco on their next business trip. November 3, 2012
Rated 3.0 out of 5.0 by Overpriced but it all about location If you are looking for something special it won't be but the location is great. October 27, 2012
Rated 4.0 out of 5.0 by Great Loaction Great Location, and very clean. Pool area is nice although both kids developed rashes a couple days later...can't say for sure its related. Free internet was great and fast! (unlike some previous guest comments) Concierge desk seemed to employ some not so knowledgeable folks. October 27, 2012
Rated 2.0 out of 5.0 by Good location, but very loud and in big need of remodelling This hotel is in BIG need of remodelling, very noisy 24/7, could hardly get any sleep. On top of a quite steep room prize, they charge $40 on site parking when all around to the hotel there is public parking for only approx. $30. Would not stay there again! October 26, 2012
Rated 4.0 out of 5.0 by cozy and clean room I thought the room was cozy, comfortable and clean. However, I think the hotel should have provided a free micowave and frig. It cost $5 per day for micowave. I thought the parking was high at $40 per day. Overall, I would recommend it. The Denny's, which is inside the hotel,( is not associated with the hotel) had the worst coffee I have ever tasted. I would not recommend it. The Hollywood Cafe, around the corner had the best breakfast and it costs the same as Dennys. October 25, 2012
Rated 5.0 out of 5.0 by Superb location and great staff Visited SF many times but first with a stay at this hote. The location is great - just a couple of blocks back fom te Wharf area which is good as its a bit quieter but near enough to all the attractions. It is only 5 mins walk to the cable car stop which will take you to Union Square. Hotel is very easy to find and has easy and ample parking ($40 per night) The decor is in very good conditions as are the rooms - really have nothing negative to say. We had breakfast in the restaurant which was well priced and very ample - the staff were very attentive. I will definitely stay at this hotel on my next visit - down to ease of parking and good location. October 24, 2012
Rated 5.0 out of 5.0 by convenient to Fishermans Wharf This hotel is located within an area with other hotels. There is no views from the rooms in this hotel, however, it is very close to Fishermans Wharf and many tourist attractions. Rooms were clean and comfortable and staff were friendly and helpful. We stayed on three separate occasions during our recent holiday to Canada and USA, so that speaks for itself. Priority member gift an added bonus. October 22, 2012
Rated 2.0 out of 5.0 by The beach st annex is second class It was a fine location and the main building seemed good but the beach annex is definitely second class. Cabs did not know about it an didnt come when called. A fridge was extra cost which is ridiculous . But worst of all the Internet was unusable. I don't know about you dear reader but when I am on holiday I need good Internet access to plan my activitities, keep up with the news and social networks and research the local area. The wifi in this hotel was so slow I could barely use it for email, forget simple web browsing or YouTube. This ruined my holiday. October 17, 2012
Rated 5.0 out of 5.0 by Great value We chose the Holiday Inn at Fisherman's Wharf because of the location. The stay was very good. Staff was very helpful and everyone was very friendly. This included the housekeeping department all the way to the front desk. We would stay here again. October 16, 2012
Rated 3.0 out of 5.0 by Review Excellent location in the Wharf. Very nice staff, especially in the breakfast crew. Inefficiently soundproofing of the walls/windows - you could hear anything going on on the other side such as military communication radio, lovemaking (squeeky beds), the compressor in the alley every 15 minutes and so on. October 15, 2012
Rated 4.0 out of 5.0 by Great Location for Vacation The room was clean and in good condition. The internet worked without any trouble. The staff was friendly and helpful. The location is unbeatable. Buy a Clipper Card at the nearby Walgreens. Take a bus up Columbus to North Beach and get dinner (or just walk). Take the cable car from Taylor St. to Union Square or China Town. We even caught the bus on Bay St. and walked the bridge. Value is 2/5, but everything is expensive in SF. October 14, 2012
Rated 4.0 out of 5.0 by Noise in room & internet Due to the location of your hotel there was a lot of noise from the street which traveled into our room. this woke us a few times a night and made our stay difficult at times due to the lack of sleep. the internet in the room was very weak and made it difficult to check e-mails and work on the internet. October 14, 2012
Rated 4.0 out of 5.0 by Next to Warf Location is walking distant to 2 Trolley end locations, very convenient. No shortage of places to eat since Warf is a block away. Rooms were comfortable, clean. Desk staff friendly and helpful. October 12, 2012
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