Rated 2.9 out of 5 by 76
Rated 1.0 out of 5.0 by beachdrifter unorganised
This hotel is next to a busy noisy roundabout, always book a courtyard room at least you'll be less bothered about the noise of traffic, there is no aircon so you have to leave the windows open, The bar area is the size of a cloakroom, and no seating outside.
The food was nice, but ordered Onion Rings .. which halfway thru my dinner I managed to ask where they were ... they'd forgotten about them and had run out ... they then went over the road to the local Coop to buy more
Also you have to buy your WiFi from reception .. even McDonaids WiFi is free!!!
July 7, 2014
Rated 2.0 out of 5.0 by Airfix models poor service
Would not recomend this for a wedding reception, my daughter had requested from the wedding plaaner her requirements but on the day some were left out.
July 5, 2014
Rated 3.0 out of 5.0 by Uttoxman Great value great reception
Good value for money hotel - you get what you pay for. I will always go back because the reception team are just so welcoming. Nothing is too much trouble and it all comes with a genuine smile - well done team Sandy
July 4, 2014
Rated 1.0 out of 5.0 by Snooze5 Bad Overall Experience
We booked this place to stay for a wedding, the service was terrible, never enough staff on. The staff that were there were doing 2 and 3 different jobs.
So close to the dual carriageway that you could every single bit of traffic that went by. No lift to the second floor, so you had to drag your suitcases up the stairs, which is not easy if you are not able to do that.
So all in all, I would not recommend this hotel to anyone.
July 2, 2014
Rated 5.0 out of 5.0 by COUGARMAN OVERALL COMFORT
IFOUNDTHE HOTEL VERY COMFORTALE AND I ESPECIALLY LIKED THE DINING ROOM LAY OUT.
July 2, 2014
Rated 2.0 out of 5.0 by AJP66 Holiday Inn Sandy
This is a Holiday Inn in title only. This is a very poor example of the brand and the hotel is in need of a major make over. Decor appears to be from the 1970's and do not go expecting the normal upto date facilities available at most Holiday Inns. If you do stay here just view it as a functional base in which to sleep
June 23, 2014
Rated 2.0 out of 5.0 by Rosscreative Poor
Here's a list for you:
Room not cleaned (at all, not nice after a long day out (see images))
Ugly and dated
Room smells of damp and old people
Shower gel, contained no shower gel
No cupboard doors
Have to request iron etc.
Phones don't work
There's probably more issues but I am not interested in writing any more. Just plain awful!
June 19, 2014
Rated 5.0 out of 5.0 by JASPER007 GOOD VALUE
This was a very enjoyable stay. We were greeted well and the room was great. Staff very nice
June 19, 2014
Rated 3.0 out of 5.0 by Totoseven7 Poor service & food
Hotel is OK - service is poor, never seems to be enough staff in the restaurant and they all look so depressed. I ordered fish & chips and it took 50 mins to serve up and then the fish wasn't very nice. Room service was fine, just a sandwich and a coke. really need to look at staffing levels, customer relations, if the staff smiled and chatted it might create a better atmosphere.
June 16, 2014
Rated 5.0 out of 5.0 by shadoof nice quiet surroundings and good service
No complaints on service but the plated breakfast could use a change as it lacked varitiy
June 13, 2014
Rated 1.0 out of 5.0 by yorkie090573 Poor Service, Tired Facilities, Dirty Rooms, Damp smell
This is the worst hotel I have stayed in .
I moved rooms as the first was disgraceful.
Shower was a mixer tap and trickled out.
Staff looking at you whilst you are waiting to be served - walking past and ignoring you.
Rooms (59 especially) damp and sulphur smell - freezing as heating was broken.
Breakfast - again waited to be seated - I timed one man who waited 10 mins to be seated. Staff just ignoring him
This hotel is shocking and I have no idea how Holiday Inn put their name to this.
June 8, 2014
Rated 3.0 out of 5.0 by Lyn1201 Disappointing breakfast
Very disappointed with breakfast on the Sunday am as self service and they ran out of sausages and also had to wait for more scrambled egg to be made and beans & hash browns to be topped up
Bread also ran out and there was no offer of croissants, any fresh fruit or flavoured yoghurt which there had been on sat am
We came to breakfast at 9.30 and was served until 10.30am
June 4, 2014
Rated 1.0 out of 5.0 by Rob G41 Hopeless Shower
I have to say this is not a good Holiday Inn to stay at. The staff do seem to try but the layout of the place just lets it down with no real bar area to speak of I ended up back in my room early evening watching TV. Then in the morning I tried to have a shower and there was so little hot water pressure it took me over 10 minutes to get the shower to the point that I did not get burned or frozen, with such a small dribble coming out of it that if you had medium/long hair you would struggle to get your shampoo out.
I will not be staying at this hotel again.
June 3, 2014
Rated 2.0 out of 5.0 by Dillondog Below average
I'm a frequent holiday inn customer, I seldom fill in customer reviews , but I must say ,holiday inn sandy ,wasn't up to scratch ,the rooms are in desperate need of an update , the double room that I'd booked was unavailable so I was stuck in a dirty pokey twin room , the quality of the breakfast could have been better,won't be back
May 18, 2014
Rated 1.0 out of 5.0 by Polar Bear Very poor service and tired room
I don't normally review the hotels I stay in but I feel I must for this hotel, I stay in a good number of Holiday Inn Group hotels and I've always been happy with the standard of rooms and the service from the staff. The A1 Sandy hotels room are very tired and need updating but my main issue with my stay was the waiting staff and the food. I order a Pizza which when it came was burnt all around the edge, I would have sent it back if I had been given the chance, the waiter dumped the food in front of me and walked off without saying a word. I ate what I could and left the burnt edge , when the waiter cleared my plate he never asked me if I'd been happy with the meal or if I wanted anything else. On checking out I wasn't asked if I'd been happy with my stay so I left with one thought and that's never to stay in this hotel again.
April 6, 2014
Rated 3.0 out of 5.0 by LisaPUK12 Great Location
Working in the vicinity the Garden Court Holiday Inn is located in a great spot & is easy to get too.
The hotel is a little drab but it offers all the basic facilities to allow for a good nights sleep.
Please note: Try to avoid room 14. A problem with the drains resulted in the most fowl smell which was not at all nice.
March 30, 2014
Rated 3.0 out of 5.0 by Martin25 Holiday Inn, Sandy, Bedfordshire
The first impressions are of a hotel that BADLY needs renovation. Rotting window frames, old/cracked/damaged bathrooms, and the hallways are worn.
The free wifi was so poor that in the end I used the data connection from my mobile phone to connect my laptop to the internet.
However, (and this may be a coincidence) the price was half of what nearby Holiday Inns were charging. Milton Keynes were asking nearly £150 a night at the time of my February half-term visit. I understand that the nearby construction of the new Centre Parcs has made local hotels busy.
The menu is a bit limited. It's more like a pub menu with pretentions of grandeur. However the food itself was very good.
Unfortunately, the heater in the room had clearly been off for days. When I arrived the room was absolutely freezing and took a good six hours to warm up from the small electric wall mounted heater.
As I said, the bathrooms have been patched up aplenty. They are obviously very old, and it's possible that there was more sealant around the sink than actual sink.
Provision of bathroom accessories like shower gel, shampoo etc was not what I expected of a full Holiday Inn, it was more like Travelodge.
The mattress on the bed was past its prime some years ago. It now felt like a bag of randomly arranged springs. The room was very clean though, and the cleaning staff absolutely lovely. Despite being very near to the A1, the room was reasonably quiet, and noise was not an issue. What it would be like in summer when the windows would need to be open is another matter. Perhaps the hotel could invest in air conditioning?
In summary - it really needs some money spending on it. It is on the cusp of letting down the Holiday Inn brand. For the price, it was just about acceptable.
March 3, 2014
Rated 2.0 out of 5.0 Adequate budget hotel that has a good cooked breakfast.
Room was large enough and although a bit dated was clean and luckily not too noisy as it was facing car park rather than the A1. A fridge and flat screen TV was provided. bathroom OK but shower a bit naff.
February 23, 2014
Rated 2.0 out of 5.0 by Shaday accommodation
The evening food awful, staff excellent. Order breakfast in plenty of time and make sure waiter tells the chef.
Not the usual Holiday Inn Standard but ideal for a sleep over.
February 10, 2014
Rated 3.0 out of 5.0 by MrQube Pleasant Staff, Nice Food But Tired Rooms
Stayed here on a couple of occasions. Staff are always pleasant, and the hotel is always quiet allowing for a relaxing evening. Food here is also pleasant, with a standard menu and a small specials board. While the rooms are clean and comfortable, they are in desperate need of updating. Also on this latest stay shower in my room didn't work, however this is something that house keeping resolved once reported.
February 9, 2014
Rated 3.0 out of 5.0 by JGS54 Terrible coffee
The hotel is ideally located on the A1, has comfortable, if a little basic, rooms with minimal communal areas.
The staff are incredibly friendly and service is excellent.
Sadly, what really lets the hotel down is the poor quality breakfast and the practise of serving bad coffee, poured into a cafetiere. A blatant case of misrepresentation as the coffee is not brewed in the pot, but simply poured in.
February 8, 2014
Rated 3.0 out of 5.0 by Sparks10 Tired hotel in need of renovation
The staff were great, breakfast was good but the rooms are very tired,the shower was terrible, probably the worst I have ever had for many years, the bathroom is like something out of the 1980's.
I would only stay here again if I had to it would not be our of choice that's for sure.
February 2, 2014
Rated 1.0 out of 5.0 by York blue Stuck in the eighties
Do not stay in this hotel unless your desperate
This hotel needs major refurbishment and is in very poor condition
Hotel staff are rude and to top all had an outside light point in straight at my window, that even with the poorly fitting curtains closed it still felt like the middle of the day
January 26, 2014
Rated 3.0 out of 5.0 by SIR BUCKY Average but nothing special
Standard type of service. Staff follow a process but nothing special done or said to make me feel welcomed. But nothing was wrong. I had problems finding the hotel late at night in the rain then found i was looking out for the reknown green holiday inn sign which was instead a cream sign. Foolish me!. I was surprised by the basic breakfast expected more of a holiday inn express to a normal holiday inn where i can get a better selection and more to eat at breakfast. Most important meal of the day for me. Breakfast was presented in a basic way.
January 24, 2014
Rated 5.0 out of 5.0 by bees23 Good value for money and service levels
stayed one night no issues and service was fine would stay again
January 3, 2014
Rated 1.0 out of 5.0 by Brian1959 Not a great experience
Had a room basically on the round about on the A1, very noisy, uncomfortable bed and bloody great yellow light that shone through the curtains.
December 16, 2013
Rated 5.0 out of 5.0 by Alf147 No complaints whatsoever
Friendly welcome, nice clean room with good decor. The bar was a bit on the small side. Overall impression was a good friendly feel about the place and would definitely stay here again.
December 1, 2013
Rated 3.0 out of 5.0 by MarkBandLindaC Good for the money - still including nice touches
Room was comfy and warm, beds were wide and 'OK' (mid to firm softness); the nice touches like coffee, tea, shampoo, shower gel and more than 4 channels on TV plus free WiFi is appealing. The staff were lovely, breakfast was great and plentiful (But reserve it when you reserve your room as it's much cheaper than the £12.95 each on the day!). Only real negative comment is, the corridors smelled like an old musty church and the smell permeated into our room. We didn't notice any road noise (From A1) as we were at back of hotel.
December 1, 2013
Rated 1.0 out of 5.0 by HMCF This is not a Holiday Inn
I thought I was booking a Holiday Inn Hotel through the IHG website, all indications led me to believe this was a Holiday Inn, logo, branding etc. It was only when i arrived at the hotel that I thought I was in the wrong hotel.
The room faced the A1M the "double glazing" did nothing to exclude the noise of the traffic let alone the noise of workmen during the night (A1M night closures due to roadworks).
The shower dribbled out water and spent most of the shower trying to adjust heat.
Bar area was in an area 10 foot by 5 foot
Evening meal tried 3 meals from menu all out of stock had to do with burger.
Booked for 2 nights went to reception after 1st night to cancel 2nd night and was told to pay £30 cancallation fee, after discussions with manager managed to get that waivered.
Was also over charged for 2 night stay.
November 17, 2013
Rated 4.0 out of 5.0 by doubledee49 Friendly Staff
Only stayed one night Staff were very friendly The bed was very comfortable room was clean have paid a lot more for less all in all was very pleased
November 12, 2013