Rated 4.1 out of 5 by 267
Rated 2.0 out of 5.0 by Rainhillman Not the friendlist hotel but at least it was on the beach
We wanted a hotel near the beach to experience the beaches of Sanibel Island, and in this respect the hotel met our needs.
The major downside was that of the staff and their attitude, especially the manager who happened to take care of our check in.
When I asked about a room upgrade and/or a gulf/pool view, I simply got told "No!" in a very abrupt fashion. I am sure this is a common request, but the way it was handled was poor. We were located in the block nearest the pool beach in an upper floor room (better than down stairs due to noise carrying easily). This was attributed to my Platinum status, but might simply have beed because it was the only one available - no other obvious benefits of being a Platinum member,
Service at the pool bar was fine and was OK while it was open. We came back from the restaurant in the evening to find the bar closed. (approx 11pm).
The other disappointment was the age of the mattress in the hotel room. It smelt old and musty and was way overdue replacement - but that said, it was comfortable.
Breakfast in the Starfish Grill was good with multiple optipns and each was good value. Service here was better than the bar, but a little slow and understaffed if you go early for breakfast (before 8am).
The most positive aspect of the hotel is that it is literally metres from the beach, but you will have to walk a little to get a secluded spot - but this was the same for all the hotel fronted beach areas.
March 24, 2013
Rated 3.0 out of 5.0 by OHBUKI61 Overpriced, Bed was extremely uncomfortable
Cons - I would recommend booking this property well in advance as the room rate was outrageous. The beds were hard as a rock. The restaurant was very overpriced and the food on the breakfast buffet had been sitting there for awhile. I would not recommend the restaurant on the property. I have been a Priority Club member for many years and was not recognized as such.
Pros - The view from our room was fabulous! The tiki bar and beach were perfect.
March 15, 2013
Rated 4.0 out of 5.0 by Jodee More than I expected!
We wanted to spend a couple of days on the beach so booked late not really expecting too much. Very pleasantly surprised with clean, comfortable two room suite. Staff were pleasant and accommodating and meals were good . Beautiful beach access with fantastic sunrise and abundant shelling. My only regret is that I did not stay longer. Definitely plan to return.
March 12, 2013
Rated 3.0 out of 5.0 by Mike142 Great Location but Noisy/Drafty Air Conditioning
We decided to stay on Sanibel Island rather than do a day trip from a lower price hotel on the mainland. We are glad we stayed on the island. It was very relaxing. The Holiday Inn was pricey, but I have been pleased with Holiday Inns in the past and I like the short term cancellation policy, just in case our plans changed. The hotel is advertised as a resort and has a private beach, beach chairs and hammocks, as well as a pool and Tiki bar. It also has a nice restaurant and small indoor bar. We were very pleased with the outdoor facilities and the restuarant.
The room was clean, but average. It did have a microwave and refrigerator. The bed was comfortable, but the air conditioning was horrendous. When the fan kicked on, even on low speed, the air movement on the bed was unacceptable (think wind chill factor). The first night I woke up multiple times, either pulling the blanket off or pulling it on as the apparent temperature fluctuated. The second night we used the 2 desk chairs and the extra pillows as a wind break in front of the air conditioner, and it was much better.
March 11, 2013
Rated 2.0 out of 5.0 by Patti24 Poor Customer Service
Very disappointed in the staffs attitude.
Regrettably we were there during Red Tide,which we knew nothing about.
When we asked the staff if the beaches would be cleaned off, they said nothing they could do, so tough it out.
We understand this was an act of nature, however the attitude they gave us was, too bad. When I told them we would check out and leave a day early, the response was a shrug of their shoulder and an OK.
They couldn't have cared less.
March 11, 2013
Rated 3.0 out of 5.0 by eastsider ants and the bed was not comfortable.
We only stayed one night. The accomodations did not seem to fit the price we paid for the room. The room seemed like it was remodeled with speed and cost in mind rather than quality some time in the last 10 years. The tub was rusting in several spots. There was ants in our room on the vanity and we were told by the desk clerk that there is not much you can do about ants. That really turned me off. It seemed like every electrical outlet was used up and there was only one spot to plug electronics in and that was by the vanity. When I come back to Sannibel I will definately look for somewhere else to stay.
March 10, 2013
Rated 5.0 out of 5.0 by Dididurso Friendly staff great outdoor bar
Very nice comfortable facility. Staff is very friendly and accommodating.
March 9, 2013
Rated 5.0 out of 5.0 by cheeseandchocolate A gem on Sanibel
We stayed a week in early February and when family unexpectedly came to Florida we returned to stay at the best!! On Super Bowl Sunday the poolside bar put on a special party. Nice surprise. We like the shelling beach and the lounge chairs with unbrellas that so many other hotels charge their guests to use. Jesus, at the front desk, helped us locate restaurants and told us of the island history and what events were currently going on. I found the nicest cornflower blue sweatshirt in the gift shoppe too.
March 8, 2013
Rated 3.0 out of 5.0 by Miko88 Ok for short stays
Too expensive for room type.
Location is great,
Breakfast and lunch way too expensive. There are nice restaurants all around the hotel.
March 7, 2013
Rated 1.0 out of 5.0 by BettyBoop2013 Cheap Motels Rooms
My husband and I decided to celebrate our 25th wedding anniversary at Sanibel Island, great location. The room was terrible, like a cheap motel. The front desk / customer service was one of the worst I has experienced. Extremely disappointed with Holiday Inn Sanibel. Wasted my hard earned points.
March 6, 2013
Rated 4.0 out of 5.0 by Breon I will return.
This was a very nice hotel in a good location. Access to the beach was well groomed and stood out from the neighboring properties.
The Star Bar at the pool was a good place to grab lunch or have a few drinks.
March 4, 2013
Rated 5.0 out of 5.0 by kaypac clean and comfortable !
A last minute "weekender getaway" to Sanibel Isalnd was definately a great choice to go to Holiday Inn Sanibel. Right on the beach, clean and comfortable, and all of the ammenities that you expect from a good hotel ! Great service, and great food, and a great tiki bar !!! Thanks Holiday Inn Sanibel, we will be back soon.
March 3, 2013
Rated 5.0 out of 5.0 by Murchad A bit pricey but a wonderful experience overall...
We visited the Holiday Inn Sanibel for a three day getaway. Our experience was wonderful and a bit pricey mainly because we picked a premium room. But it was truly worthwhile. Our room was poolside and it was also near the beach both of which we wanted. Some hotels are overlarge but not this one; the facility itself is simple in many ways but nothing important is lacking. This was a very nice hotel for an Island getaway and we will go back to visit this property again.
Once, when we returned to our room to find that a bottle of wine had somehow fallen and broken. The hotel staffer who came to our help us clean up the mess was friendly, reassuring, and repeatedly said, "Oh, this is nothing. We've had to deal with bigger issues than this." This is excellent customer service.
The "on property" restaurant was excellent too. We had breakfast there once and dinner twice. Although the menu was somewhat limited our meals were uniformly excellent and the restaurant staff was pleasant, inobtrusive and yet attentive. The dining room was charming and almost cozy. The Tiki Bar at poolside was fun too and quite handy!
So yes, it was, really that good a hotel and it was worth the money. And we will visit the Holiday Inn Sanibel again!
March 2, 2013
Rated 5.0 out of 5.0 by cheeseandchocolate Jesus gave caring service with personality
We originally stayed for a week in January from snowy Wisconsinin.We traveled Florida and returned to stay again in February. The location is perfect and the front desk staff made it perfect. The pool and bar combination was fun and the beach made the shelling interesting. Godiva Chocolate and cheese just added to the ambiance. We will be back in years to come!!!!
February 28, 2013
Rated 5.0 out of 5.0 by maranatha Great people
The staff made this a great stay. They all had a can-do attitude and were very helpful.
February 28, 2013
Rated 3.0 out of 5.0 by MadeleineX Location excellent, Restaurant variable, Service ok, THIS HOTEL RUN AS A FRANCHISE!
In general we were satisfied. However the restaurant particularly breakfast was not good & VERY inflexible, problem with people speaking English, they said they understood but did not- hence we got the wrong things.. Internet access was not good & the main computer in the lobby allowed you only to print boarding passes!.NO internet access apart from this unless like us you had your iphone or ipad. This was a HI franchise & therefore these additional services are not attended to as in fully owned premises. Perhaps HI should look more closely at their franchised properties.
M. Kings (GB)
February 21, 2013
Rated 5.0 out of 5.0 by Aquarius Great location and easy access to the beach
We enjoyed the stay here as we wanted a place away from the crowds that had easy access to the beach and pool. That was great. We had a great Valentine meal, despite the rain that day, of lobster and steak a good value and we didn't have to drive anywhere. The room was good for our stay and clean. We would stay again and glad to get out of the snow in Minnesota!
February 20, 2013
Rated 5.0 out of 5.0 by 113Bigdog Staff and Service
Left my passport and didn't find out till I was at the airport. There was already a message on my phone telling me they had found my passport. I made arrangements to have it delivered to my house and it was there the next day as promised. The staff and service is simply excellent. Already planning a return visit.
February 18, 2013
Rated 1.0 out of 5.0 by Epstem Not a good choice
My wife and I had spent the last two weeks at a Holiday Inn and Crowne Plaza, both in Florida. They both hit the mark and as far as service and Priority Club Platinum Status. This hotel did neither. We arrived at 2:30 PM and were told checkn is at 3, no recognition of being a priority club member. My wife and I sat in the lobby and waited. In the interim 2 couples came in and were given thir room assignments. I walked up to the desk where a sign for Gold & Platinum Memebers was leaning against the wall. I asked if this was the area to check in and a lady from the other end of the counter laughed and said come over here. I inquired if their policy as to the recognition of Prioity Club members was different since no room assignment and key were ready upon my arrival. We were first assigned a room with a parking lot view on the first floor. The second had the same view but was on the second floor. The rooms are clean but in dire need of updating. I felt like I was in a roadside budget hotel.
This hotel will not see us again nor would I recommend it until they update and train their desk people,
February 17, 2013
Rated 5.0 out of 5.0 by Barb962 Wonderful grounds
We stayed at Holiday Inn Sanibel Island last weekend. We loved it there!. THe grounds are so wonderful. Loved all the little relaxing nooks to lay in a hammock,sit in the sun or shade. The access to the beach was perfect.
The hotel is older but updated. Comfortable beds, big flat screen TVs and refrigs in room.
THe staff were friendly and very accomodating
We had a perfect vacation.
February 16, 2013
Rated 4.0 out of 5.0 by Missourian Great Beach!
We enjoyed our stay. The hotel is somewhat dated but the rooms were clean and the beds comfortable. The dead bolt did not work in our room. The front desk staff was not friendly but everyone else was. We would come back as our over all experience was good. I would have enjoyed a continental breakfast but we did have a small fridge in our room and a microwave which was nice.
February 14, 2013
Rated 3.0 out of 5.0 by me1978 stay
The hotel is dated, clean not the best and not the worst.
staff at front dest not friendly at all, asked for extra blanket never got
Price is high for the hotel but after all its in sanibel
February 8, 2013
Rated 4.0 out of 5.0 by Dottie49 Nice room
We were happy with the refrigerator and microwave in the room. The room was clean. We also liked the double sinks. The room was cleaned by noon each day. Nice beach and pool area.
February 6, 2013
Rated 5.0 out of 5.0 by jcmandyfl Visit to Sanibel Holiday Inn on 1/28/13
Every year a couple of my friends and myself go over to the west coast from Delray Beach and this year was great. The hotel was remolded and updated with beautiful bright colors. It was a big improvement from last year. We were all so tired we didn't go out for dinner so we stayed on the property and decided to go to the restaurant there and the food was exceptional along with the service. We were all pleased with our visit to Sanibel this year. This is truly a resort destination with the beach, pool and food. We look forward to returning next year.
February 4, 2013
Rated 5.0 out of 5.0 by BandD Very nice beachfront hotel
Would stay here again . Great value for beach and pool,view. Very friendly people. Restaurant has very good sushi on thurs. night.
Danny and Rachel made the Tiki Bar experience as nice as possible and truly wanted everyone to enjoy themselves..
Fans from West Palm Bch
January 30, 2013
Rated 5.0 out of 5.0 by kimberj Fun Tiki Bar with good food
We really enjoyed our stay at this resort. It was our first visit to Sanibel. The Tiki Bar was a fun place to hang out with good drinks and great food. Danny was an amazing bartender!! Lots of fun to visit with!!
January 29, 2013
Rated 2.0 out of 5.0 by UK34 Not as good as it could be.
Lack of a balcony makes the rooms somewhat oppressive. The
reception staff were rude - no concept of customer service, the need some serious training and good manners! Restaurant was good
and the staff good.
January 27, 2013
Rated 5.0 out of 5.0 by Lemi Almost perfect!
We stayed here for 2 nights just after New Year. Susan from the front desk was absolutely wonderful in welcoming me when I checked in. She made me truly feel welcome, a rare experience when you check in to a hotel these days. Our room was clean, smelled good and the bedding was excellent too. The only thing I have to critize are the shower and the restaurant. Standing under the shower is very difficult to catch some water, so slow the water runs. Women with long hair (like my wife) have trouble getting the shampoo out of their hair. The restaurant is dark and gloomy, the tables are dirty and so are the chairs. You get depressed sitting there, so don't do it and go to Periwinkle Street where you will find an abundance of good places to eat.
Leon & Mimi
January 12, 2013
Rated 4.0 out of 5.0 by Trixey Great extended weekend getaway
My husband and I have been to Sanibel many times in the past with our children so we always stayed in a condominium. This time it was just the two of us down for a wedding on Captiva so I didn't need the extra room or kitchen. Our room was clean and charming. We enjoyed the new Star Bar. The food was great. Danny and Josh were fun and very accomodating. Loved the beach chairs that were put out every morning. Very unpretentious and casual. We took advantage of the bicycles available every day. All in all a very lovely stay.
December 15, 2012
Rated 1.0 out of 5.0 by Dave60 Unpleasant Surprises
At check-in the clerk at the front desk seemed like she couldn't care less if we were there. She told us our room is on the second floor. When we found out there is no elevator, we asked to move to the first floor. She said there are none available, then asked if the second floor is ok. We had no choice! But nobody checked into the first floor rooms! There were vacant all night. Then she hands us a piece of paper to read, and it tells us that we might be bitten by "no-see-ums". Little bugs that bite and cause you to itch. The location is great, but I will never stay at this Holiday Inn again.
December 8, 2012