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Rated 3.6 out of 5 by 95 reviewers.
Rated 2.0 out of 5.0 Great Service!!!!!!!!!! When(not if) the hotel catches up with the service/attitude of the staff there will only be marks of 10 on the survey. Please put in a waffle machine for breakfast please. The ambiance of the exterior brings you to a high, however when you walk inside you began to fall. The fall doesn't slow down when you step onto the elevator either.. July 25, 2014
Rated 3.0 out of 5.0 by Listed as a 3 star but not up to 3 star standards. A/C in room didn't work well was wet and humid. I could here kids at pool past midnight. Lots of sound carries into to the room. Desk clerk by far and away was best part of my stay. Very professional and she was very helpful. July 24, 2014
Rated 3.0 out of 5.0 by HOliday Inn ShrevportLa Ok been better. Look for another Holiday Inn near by. This property has went down hill since I last stayed here. Water pressure for tub and shower very low. July 22, 2014
Rated 5.0 out of 5.0 by Great Stay The hotel was clean. I wish the hot tub were just a little hotter but overall, it was a great stay. I felt safe there. July 17, 2014
Rated 5.0 out of 5.0 by Comfortable room and slept like a baby. The stay at the hotel was great. On the arrival at the hotel, I was immediately greeted by the staff. The staff were helpful and asked if there were anything they could do to make my stay enjoyable. As I walked through the halls, the staff greeted me with a smile. The greeting made me feel welcome,since I was alone. During lunch, the staff were friendly adding a smile. The staff were helpful and did what ever was necessary to make my stay pleasant. The hotel is wonderful and I can not wait to come again. July 17, 2014
Rated 5.0 out of 5.0 by Grandchildren loved the pool. As I stated before in the comments section, my wife and I, my two grown children and my three grandchildren were in Shreveport for a T-Ball tournament. Some of the games ended later in the evenings, so the ballplayers didn't return to the hotel untill 9:00PM. The pool generally closes at 10:00PM. Upon request from the parents, the hotel manager allowed our ball team to stay in the pool later than 10:00. This was a very nice gesture from the Hotel Management and went a long way in making our stay more enjoyable. It's these types of gestures that sets the Holiday Inn chain apart from their competition. Thanks, and keep up the good work. We will be back!!! July 9, 2014
Rated 5.0 out of 5.0 by Staff is great A hotel is just a building, but new or old it is the staff that makes the stay a good one. The staff at Shreveport West was truly trained in Customer service and follow-up. July 7, 2014
Rated 2.0 out of 5.0 by Steer clear leaks inside and outside room, musty smell permeated hallway. June 26, 2014
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