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Rated 3.8 out of 5 by 198 reviewers.
Rated 4.0 out of 5.0 by Port in a storm Came in off the road from an ice storm after seeing hotel sign from the freeway. Used IHG app to reserve room and walked in to find a very easy to deal with staff. Room has been remodeled to modern finishes but the facility is dated. Staff quality and room finish made this a nice experience. February 26, 2015
Rated 5.0 out of 5.0 by wonderful time Would highly recommend this hotel. was greeted as I stepped in the door and fast check in. Was even offered help to bring my stuff in. Was surprised at the size of the room, and was really surprised to have a glass door and balcony that over looked the indoor pool and area. Beds were very comfortable and had a real good night sleep. Out of all the hotels that I have stayed this is the best one yet. I'm looking forward to staying here again next year when I come back to Shreveport. February 26, 2015
Rated 1.0 out of 5.0 by Terrible Customer Relations The desk clerk could not have been any more rude if she tried when I checked in. The hotel room was grotty. February 25, 2015
Rated 5.0 out of 5.0 GER Review We booked the conference room with Theressa - She was very professional and helpful. The staff provided excellent service!! February 4, 2015
Rated 3.0 out of 5.0 by NEEDS TO BE UPDATED The stay was fine just the room i was in was in the back in a separate building i believed it was for platinum members. The room was a little dusty like it hasnt been used for awhile and the tub need to be cleaned better. Im being picky but the TV was at the far side of the large room made it a little tough to watch from bed. The appliances were outdated. All in all just think the room needed to me modernized. January 21, 2015
Rated 4.0 out of 5.0 by Old property Old property, rooms could use a face lift. Climate control system out dated. January 12, 2015
Rated 1.0 out of 5.0 by Poor Quality Property but good Service This was a poor quality hotel. The rooms were substandard. I was very disappointed in my stay. The party that we had was excellent because of the friendlly and helpful staff and the food was great. January 7, 2015
Rated 5.0 out of 5.0 by Travelling the Highway The rooms were little outdated and appeared old. The Lobby, Bar Area and Dining room were nice. The Manager a lady and I wish I could remember her name was awesome. The staff in the restaurant were also very pleasant. They made the whole stay worth while. I would not hesitate to stay again because of the service they provided. January 7, 2015
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