Rated 4.1 out of 5 by 81
Rated 4.0 out of 5.0 by LBK123456 Convention
Upon arrival the staff were very helpful and as requested gave me a room with a view of the water. The room was clean but had no bath towels. I tried calling the front desk to request towels, but the phone didn't work. I went to the front desk, requested the towels and reported the non working phone. I was told the towels would be delivered shortly and that I needed to press Line 1 on the phone in order for it to work. It would have been nice to have a note or sign to tell you that. After 2 hours the towels still had not been delivered, I called the front desk and the towels arrived in 30 minutes. The cafe was closed for lunch and because of the remote location of the hotel, you must eat off property. After checking out and getting home, I noticed a charge on my bill from the cafe, I had to call 3 times to get it removed. The charge was entered under the wrong room number. I attended a conference there as a vendor and the hotel was not a good choice for the vendors. The classroom was on the other side of the hotel from the vendors, so little traffic in vendor area. The breaks/snacks were served in the vendor room, but no tables for people to linger to eat, so they took the food back to their classroom to eat. The coffee was never hot, only luke warm. Disappointing banquet service.
October 18, 2013
Rated 5.0 out of 5.0 by TCTravel Jump to Platinum
When staff found out this was my stay that would move me to Platinum, they went out of their way to ensure the best room overlooking the water. Busy weekend but still made our visit special. Thank you
October 17, 2013
Rated 5.0 out of 5.0 by MarkyP Great as always
Alway enjoy staying here. Hotel is clean, staff is great.
Hotel is very spread out, so plan on doing some walking.
There is a new HI Express being built closer to my business dealings, but I think I'll keep coming here.
October 13, 2013
Rated 5.0 out of 5.0 by Steve0930 Weekend Getaway
Our experience this past weekend was perfect in Solomons, MD. We stayed at the Hiliday Inn - Solomons-Conf Center & Marina on Saturday night. The hotel was very clean and the staff was very attentive and caring throughout our stay. The grounds backed up against the water, which made for a great stroll in the morning and also at night. The room was very clean, up to date and the bed was perfect. I feel we picked the best time of the year to go visit this destination and we will be coming back next year in the fall.
October 2, 2013
Rated 4.0 out of 5.0 by Robby94 MK3
As in years pass you continue to provide excellent service to my beloved high school class reunion.
September 26, 2013
Rated 3.0 out of 5.0 by FLartist Disappointing for a Holiday Inn
The room was clean and comfortable, although the general impression of the facility was that the décor was dated.
Our experience with the restaurant was "total disappointment". Items were not available, but listed as featured. Cold and over spiced soup. No bread offered, and when requested it never arrived. The entre was worse. My wife's scallops looked like the eraser ends off pencils. The mussels were totally cold. The mussels were taken back by the waitress and never returned until after the completion of the meal. When the scallops were replaced they were of a respectable size, but full of water and NO taste what so ever.
My impression was that of disappointment. Someone up in upper management is not reading or heeding the reviews. Many are no more favorable than this review.
September 25, 2013
Rated 4.0 out of 5.0 by Crabby1 Enjoyable stay, few issues
Our stay was relaxing and enjoyable. Our room was clean and comfortable. The staff was pleasant and accommodating. Only two issues keep me from giving a five-star review.
1-One of the outlets in our room was not working, and as a result the appliances in the room were plugged in odd places. The TV was plugged into the lamp. The microwave was unplugged. We needed to unplug the lamp and crawl behind the furniture to plug in the microwave. - Minor issue.
2-There must have been a serious staffing issue in Isaac's restaurant on the first morning of our stay. We were seated and our order was taken promptly. My husband ordered an omelet and I ordered a yogurt parfait and an English muffin. (They were out of oatmeal!) An hour later, we had received nothing but juice and coffee! We ended up driving to a local fast food place for breakfast. - Major issue.
The manager apologized and gave us a voucher to be used towards our breakfast the following day, which was a far better experience.
September 25, 2013
Rated 4.0 out of 5.0 by Room586 40+ days/nights
Hotel staff was friendly and helpful. However I did need to speak with a manager to get answers for some issues. I stayed @ this hotel for 40+ days and got to know the routines and names of many of the staff. Overall a good stay. The food is average but the staff @ Isaacs get an A+.
The hotel grounds were always clean and orderly and the pool was refreshing . I used the exercise facility and Sauna regularly and all equipment was 100% functional . Well kept facility !
The room was a suite and had a great view of the marina and housekeeping was prompt and thorough for the daily room servicing.
I would like to recognize the following as being professional and very much appreciated for their courteous service during my extended stay . RJ and Lee(managers) , Lindsey and William (Front Desk) and Rachael (Housekeeping) , Betty and Karen (Isaacs) .
September 23, 2013
Rated 4.0 out of 5.0 by Peanut64 2 Nights
We stayed here because it was close to a wedding we were attending. I had stayed here several years ago and I remember it being nicer. I love the location and although the front desk staff weren't overly friendly, everyone else we came in contact with would smile and greet you. I think the rooms need a little updating, at least in the buidling where we stayed, room 473. You also need to know that they only serve a continental breakfast Monday-Thursday. I don't think that is stated on the website, however it is possible I missed it. I would stay here again if the rooms were a little less expensive. However, the weekend we stayed was also the boat Grand Prix so maybe the costs were up a bit.
September 20, 2013
Rated 5.0 out of 5.0 by Joan74 Wonderful staff and comfortable room
The check-in staff greeted us with a smile, as usual. They were helpful and courteous. Our room over looked the marina and the view was beautiful. The bed was comfortable and the room lovely and clean.
September 19, 2013
Rated 4.0 out of 5.0 by TheTiffster Fantastic view; great experience
Hunted down this hotel by looking for a relaxing weekend for two, with water views and an amazing hotel. Found it! Check-in was a breeze, but no mention of IHG status (I guess I'm being picky). Was upgraded to a King Suite with a bay view and a balcony after asking. Nothing less than perfect. Room was clean an spacious, probably could have brought along 2 or 3 more people and been completely comfortable. Bay view was calming, weather was perfect. A few trees that could be lowered to be able to see the entire bay, but I'm not complaining. Balcony overlooking patio/tiki bar was great. Lots of activity on a Sat night. Bed was hypnotizing. Soft and plush, didn't want to get up. Bathroom was HUGE. Enough counter space for 3-4 people really. Ordered dinner from the restaurant; took FOREVER to arrive. We expected about 45 minutes, but a little over an hour later, we got our food with a few extras thrown in for the wait. Server was very apologetic and courteous. It was very good, crab cake sandwiches with very little filler and bowls of French Onion soup. Not worth an hour's wait, but delicious nonetheless. It's 2 minutes from Solomon's Island for fishing/boating/water activities. This will probably become our getaway destination/hotel from this point forward. Great trip all around.
September 12, 2013
Rated 2.0 out of 5.0 by SCMG13 A little too much confusion at check-in !
I've stayed at this particular Holiday Inn several times over the past couple of years and have never had a problem. However, our most recent stay was disappointing, to say the least. We checked in (running late for an event in Solomon's) at around 6 pm. The first room we were given was already being used by someone else..have to say I have never experienced that in any hotel before. The second room was wonderful, but as soon as we finished putting some things away so we could run to our event, we got a call that we had to move rooms because that one was double-booked. Third time was a charm and we settled in, but this unfortunate turn of events cost us 30 minutes and a cardio work-out going back and forth to the front desk. On the up note, some property of ours that was left in second room was located and being mailed back to us now by super-friendly front desk staff member, Donna. Hopefully this was just an off day that Sat., as we do plan to visit again!
September 11, 2013
Rated 3.0 out of 5.0 by Shotwell Nice hotel, but need to work on the smell...
I don't want to completely rain on the parade of this hotel...everything was stellar except for one thing: The smell.
The hallways smelled bad. Worse than musty. The room was better, but still far below my smell standard.
September 8, 2013
Rated 5.0 out of 5.0 by Hall2013 Perfect for weekend retreat
My husband and I came for Labor Day weekend 2013. We had a wonderful time. The beds were so comfortable and we had a nice view of the marina. We especially enjoyed relaxing at the outside bar every evening. We enjoyed listening to the band on Saturday evening and thoroughly enjoyed brunch in Sunday. We would definitely recommend this place to anyone looking for a comfortable, relaxing, and surprisingly affordable place to stay. Look forward to coming back!!!
September 8, 2013
Rated 2.0 out of 5.0 by tsjstmb bad service
I have been meaning to call, but could not find the time. I was in your hotel because my brother passed away last week. We had family come from NC,NY,VA,MA and PA. Sunday night after we laid my brother to rest we where sitting at the tables closest to the marina. My brother-in-law had spoke with someone and told them we would be ordering drinks from the bar ,having food from the hotel and we had crabs he had bought. We had been at the tables since 4 in the afternoon. About 8:30 someone came over to the tables and gave my niece her food she had ordered. The bag was placed very rude on the table. We thought she was just in a hurry. About 5 min later the manager came over and told us we could not have the crabs at the table. We said ok and cleaned up. My brother-in-law was confused since he was told it was ok. He went to talk to the manager about the crabs and the service we received. she said she was so very sorry about our service and she would speak to the employee to make sure this did not happen again. We felt everything was taken care of. At 9:45 another niece went to the bar to get a drink. She had not been at the table because she was on the phone. As she walks up she hears the manager telling the employee and other customers "those people should have known they could not have crabs here" which had people staring at our table. My niece told her she should not be talking about her family like that with other people. I was very up-set and have never been treated like that before. I went in and spoke to the manager at the front desk. when I came back to the table I told my family I would speak to the GM Tuesday. About 5 min later the manger came over and told us the light would be turned off soon. We started to gather our things and had not even stood up when the lights went off. We yelled over could they just turn them back on so we could see where we where going. No response and no lights. After we all walked to the lobby I stood back to see if the ladies left right away. It was a good 5 min before they gathered purses and belongings. They had time to switch the lights back on so we could see or at tell us if the lights where just on a timer. My family was dealing with a lost and spending very good money at your hotel. We had family that had been there since wed. I would not tell any of my family or friends to stay there after this.
September 5, 2013
Rated 2.0 out of 5.0 by captsolomons hot & cold; just like the shower...
We spent 3 nights @this hotel. The first night, we had no soap in the room & our room keys stopped working. The 2nd night, we had no bath mat & our room keys stopped working. The 3rd night, we had no shampoo & guess what? The room keys stopped working! The shower temperature fluctuated between hot & cold and both the tub and sink were extremely slow in draining. The room was damp/musty & housekeeping barely cleaned our room each day even after I left a generous tip.
September 5, 2013
Rated 4.0 out of 5.0 by DCDavid Good location in downtown Solomon's
Located 2 blocks off the highway and just before the Patuxent River bridge. Hotel has rear views of the marina and is <2 miles from downtown Solomon's restaurants and bars. Plenty of free parking and clean well maintained rooms. Outdoor pool was nice and a life guard was present. Outdoor/indoor bar, fitness center, and business center with free wifi. Breakfast not included in my stay, and restaurant service was slow. Fitted bed sheet was incorrect for pillow top mattress but this was quite comfortable and room was quite large with pretty view of marina.
September 5, 2013
Rated 5.0 out of 5.0 by colonaf Nice relaxing getaway!
We came for a relaxing getaway Labor day Weekend and enjoyed every minute of it. My only complaint is that the hotel needs to have more luggage carts available.
September 5, 2013
Rated 4.0 out of 5.0 by YveM Over all a great place to stay
The staff was wonderful, really went out of their way to make you feel welcome. Upon sign in you even received a little gift bag. You also received two free drinks every night along with happy hour food. Would recommend this hotel very highly.
August 29, 2013
Rated 5.0 out of 5.0 by PrestonC Best place to stay in Solomons Island
My wife and I stayed at the HI Solomons the weekend of August 23 &24, 2013. Our room was outstanding with a great view of the marina. The restaurant, Isaac's, had great food. I recommmend the soft shell sandwich for lunch. They also hosted an evening poolside dinner event for our group which was well managed. The staff were very attentive. We'll be back!
August 29, 2013
Rated 4.0 out of 5.0 by BethAW The only problem was the room
The staff was very kind and professional. The food (breakfast) was very good. My only complaint was the room. Ours (we booked 2 rooms) both had 2 "murphy beds" and a pull out couch. When we arrived there were no sheets/pillows/blankets for the pull out couch in our room (I had had a lengthy conversation with the manager before arriving about our needs for the 2 rooms i booked, both with pull out couches) They did bring us linens....but we had to make them up ourselves. (it was midnight when we arrived). Behind the Murphy beds....it was filthy! Paper/wrappers, and dirty/dusty. Also the rooms were maybe "overflow" rooms? They had excess tables everywhere...as though maybe they were storage rooms? My advice....If you stay here you'll be ok, just don't take the "murphy bed" rooms!
August 29, 2013
Rated 4.0 out of 5.0 by exhaustedmom10 Great place for families
This hotel proved to be an excellent choice for traveling with two adults and 2 (age 10) kids. The room was roomy, and had the frig and microwave for waters and snacks. The pool was excellent! Very large and clean with plenty of shade for the parents! The free breakfast was hot and filling with good coffee. The free drink coupons were much appreciated daily after a day with the kids. The hotel is located mere moments away from the areas we wanted to visit--very convenient, while still being very quiet (off the road and commercial area). We have already recommended it to our friends, and plan to return!
August 25, 2013
Rated 4.0 out of 5.0 by SDTom Great location but time for a remodel.
Great service but it's time for a complete remodel to very the place fresh.
August 25, 2013
Rated 4.0 out of 5.0 by patti58 fun weekend!
our air conditioner kept going out while trying to get ready for a wedding
staff, especially hostess at restaurany were excellent,professional and so patient with all of us!
August 21, 2013
Rated 5.0 out of 5.0 by knuffle Great location for NAS
Excellent outdoor pool and helpful staff.
Nice room and view.
Location excellent for visiting Navy.
August 19, 2013
Rated 5.0 out of 5.0 by QuarterBarrel Business and maybe pleasure
Solomon, Maryland can be sticky but the air conditioning in the hotel is always outstanding so a good night sleep can always be had. The choice of beds are aleays wonderful at this hotel once again leading to a good night of rest. The bartenders at Issac's are always friendly leading to a nice nightcap drink. For Priority Club members you have a complimentary breakfast. Understand, this is complimentary so don't be looking for a wide selection of food but if you want to give the credit card a break the complimentary breakfast flat out takes care of business. The Priority Club complimentary Happy Hour snacks and free drink makes it great for the business man who wants to unwind and save some coin. The staff is always friendly which is why I have stayed at the Holiday Inn in Solomons, Maryland over 5 times.
August 19, 2013
Rated 1.0 out of 5.0 by Major23 Updates needed
Bed was uncomfortable with very small pillows. Noisy air conditioner cycled on and off all night making sleep impossible. No thermostat to control temperature just high and low. Refrigerator and microwave were positive additions to room. Breakfast in restaurant was unappetizing because eggs were not prepared as ordered. All in all a negative experience.
August 2, 2013
Rated 5.0 out of 5.0 Great experience!
My family and I had a wonderful experience! The hotel was super clean (most importantly-NO bugs) and smelled of fresh linen in our room, the staff was friendly and helpful, and the best part is the price was great! We will stay here again next year!
August 1, 2013
Rated 5.0 out of 5.0 by samiam66 Nice facility, would have liked free breakfast on weekend
second visit to this location, comfy clean rooms, nice staff. On checkout there was nobody at customer desk, and there was a long line, after waiting 10 minutes... we had to leave keys and papers on counter.
July 15, 2013
Rated 4.0 out of 5.0 by catcha22 Great Time
Had a great room at a good price and with a fantastic waterfront view. Staff were very pleasant, polite and helpful (except in the restaurant). Had such a good time that we stayed an extra day. Only downside was the buffet breakfast where numerous diners, including ourselves, complained of cut up fruit with an off taste (it should have been thrown out and not served to guests - when we complained we received the response, "Yeah other guests have complained about that too." Yet the fruit remained on the buffet.). Since there are plenty of other excellent places to eat within easy driving range we just ate elsewhere after that. So, except for the restaurant, this is a great place to stay. My suggestion is to eat off-premises. The CD Cafe, just down the road, has the best food in town.
July 14, 2013