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Rated 4.2 out of 5 by 300 reviewers.
Rated 4.0 out of 5.0 by Lack of WiFi connection Overall we had an average experience at this hotel. There was problems maintaining constant wifi connections on our laptop and mobile devices in the room. The sheets and mattress cover pulled out each night creating and uncomfortable conditions for sleeping. We were not told that the second night of our stay was going to be a different price because of high occupancy. Our reservations were set prior to arrival date and this should have been mentioned. Prior to arrival call was made to ask about using a government retirement ID for reduced rate. Computer was not working and customer rep could not give an answer and stated should probably be able to get upon arrival. Presented at front desk on checkout we were told could not be used because we were not there on business.. Overall the staff was courteous and helpful. Will probably use facility in future but will be sure all questions are answered and that there will be not surprises April 23, 2015
Rated 5.0 out of 5.0 by Amazing customer service! The Holiday Inn Solomons has an amazing staff. My wife and I were able to check in early. Our balcony room on the 5th floor was huge, perfectly clean and had a great water view. Every person we came in contact with on the staff was professional, efficient and over the top friendly, especially Donna in customer service and Betty the bartender, they make you feel like family and make sure everything you could possibly need for your stay is taken care of and make you feel as if you are the only guests in the hotel and they are there for you only. Our shuttle driver George also took good care of us. We enjoyed the late morning room service breakfast skillets, a lot of delicious food for the price and ours was delivered in twenty minutes! April 23, 2015
Rated 5.0 out of 5.0 by Great Views / Very Relaxing The room I was given had incredible views of the sunrise over the marina. it was amazing. it was a suite on the end that had windows on two walls and a balcony.I highly recommend this room or end of the hotel! April 22, 2015
Rated 5.0 out of 5.0 by I never give excellent reviews Management here obviously got it right. I only say management once during a brief intro to my conference; but it is obvious to me they take training, customer service very seriously! I was 100% satisfied with the guest services I received all over this property!! From the front desk at check in, passing through in the halls, room service, restaurant service, etc... The standard is far above my expectation. April 22, 2015
Rated 4.0 out of 5.0 by Tiki Bar Stay This is our second year to stay at this hotel for the Tiki Bar opening. Check in was easy, and there was shuttle service back and forth to the Tiki Bar Party. April 22, 2015
Rated 1.0 out of 5.0 by Another old, run-down Holiday Inn Same song, different hotel. Simple, incomplete attempts at making over a tired old property. The view is great, but that's about all. Got no sleep due to heater (mine and floor above) making windows rattle all night. Pictures shown of a "suite." April 20, 2015
Rated 3.0 out of 5.0 by Bad internet Internet service terrible and was not fixed from six months ago. April 20, 2015
Rated 5.0 out of 5.0 by moflygo We were there on a road trip...it was a very pleasant experience...from arrival at the front desk to checkout all the staff was very pleasant...restaurant is very nice...bed could have used a new box spring or mattress April 19, 2015
  • 2015-04-26T10:47:09.695-05:00
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