Rated 4.1 out of 5 by 376
Rated 5.0 out of 5.0 by MeShelly Great Hotel!
The room was wonderful and the staff was friendly and helpful! Great stay!
July 23, 2015
Rated 5.0 out of 5.0 by sEm13 Friendly front desk. Great pool!
Great value for the room-the kind size bed was very comfortable and the view from the balcony quite nice. The pool area was clean, easily accessible, and the pool bar was a nice touch. Friendly staff as well. The hotel was close to the restaurants and bars. Overall wonderful stay.
July 22, 2015
Rated 1.0 out of 5.0 by LCJaiS Staff Service
Staff upon checkin were very friendly and courteous. Staff sent to help with room issues were very courteous and apologetic for the problems. Staff (Scott) upon checkout was horrible. Although he tried to be kind, he totally screwed up his priorities by not dealing with the customer who was there first!
July 21, 2015
Rated 3.0 out of 5.0 by NavG8r14 Updates needed, Again
I have stayed at this hotel for more than 8 years while on business in the Pax River area. The hotel has gone through the cycle from very good to poor. It seems to be heading into the poor zone again. There have been numerous staff changes at the front desk. Not the friendly staff that was there 2 years ago. Mostly young and don't really seem to care or know the business of customer service.
The hotel has allowed smoking in some of the rooms by a transient work crew and those rooms stink. I have personally reported smoking in this smoke-free hotel. Apparently not much was done. I was greeted with an ionizer still running in my room when I checked in. Unacceptable!
Maintenance on the air airconditioners is poor. I had to go through 3 rooms to get to room that would cool off in the 90 summer heat of the area. My second room had an a/c problem. It was reported, allegedly fixed and the problem remained. Staff told me it was fixed. It was not.
Some rooms are very nice in this hotel. New a/c units, updates to electrical outlet availability, furniture in good shape, no odor, etc.
Overall this hotel needs some management help to get things under control. I'd like to return to this facility as it offers many extras the others in the area do not. Bar is great. Betty is fantastic!
The breakfasts have become fairly routine with some of the favorites removed from the rotation (i.e. biscuits and gravy).
Many families use this facility for vacations, the pool is nice.
All in all this Holiday Inn is minimally acceptable. With some attention to detail it could be better.
July 21, 2015
Rated 1.0 out of 5.0 by wontcomebackanymore Terrible WiFi
As a business traveler, a reliable WiFi connection with adequate speed is important. This hotel (Solomons- Conf Center
July 20, 2015
Rated 1.0 out of 5.0 by Noel5 Didn't clean room and roach on floor
We were very disappointed in this location. We had two rooms for the weekend. When we returned to the room in the evening on the first night, my family found a very large roach crawling on the floor. We killed it and called management who came and sprayed the room.
The next day, they didn't clean our room, and there were trash bags in the hallway all night. The bathroom needed to be cleaned much better as well.
When I mentioned the bug issue and room not being cleaned to the front desk when I checked out, all she said was "sorry, hope you come back."
July 20, 2015
Rated 5.0 out of 5.0 by TerRob July 4th weekend
This was our first trip to Solomons Island, and the Holiday Inn Center. The hotel was referred to us by family and friends who have stayed on several occasions. We found the staff to be friendly and accommodating. The hotel grounds were clean and the landscaping was very nice. We enjoyed our visit and will definitely return.
July 16, 2015
Rated 5.0 out of 5.0 by junka Very nice!
My wife and I were there for a quick getaway from the kids to celebrate our silver anniversary. We got a lovely room that overlooked the water. Everyone we dealt with was very friendly, and the room and bathroom were clean and comfy. We had a wonderful time there!
July 15, 2015