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Rated 3.8 out of 5 by 212 reviewers.
Rated 4.0 out of 5.0 not great for business travel This hotel is located in a great location for business travelers. The rooms are clean and reasonably comfortable. However, the rooms are not really set up for business travelers. There is a lack of electrical outlets, so sitting at the desk to work meant I could have my laptop plugged in OR my phone, but not both. And if you are sensitive to strong smells, the room deodorizer that housekeeping uses is overpowering. The windows don't open so the room can get some fresh air so I kept the fan going to try to get rid of the scent. I think both of these are "fixable" - the hotel could invest in some outlet strips, and they could use a less overpowering deodorizer. July 26, 2015
Rated 1.0 out of 5.0 by Poor Housekeeping Room not cleaned. Front desk lied and told me someone was on their way upon hearing my complaint. He knew housekeeping had left for the day. July 22, 2015
Rated 4.0 out of 5.0 by Dining room staff needs training. Good attitude Overall good experience. Will return. Dining room staff needs training. Their attitude was good, but being in the restaurant business,I knew they were not properly trained in service. July 21, 2015
Rated 3.0 out of 5.0 by staff asked about refrigerator for room was told they would ask housekeeping and get back to me... I am still waiting staff at front desk seemed more interested in each other then the guests July 20, 2015
Rated 4.0 out of 5.0 by OK Hotel for Business Hotel was very convenient to where I was working. Rooms are a little tired and lacked sufficient electrical outlets, but our corporate rates was very good. July 19, 2015
Rated 5.0 out of 5.0 by Great stay A reliable experience - clean, friendly, cost-friendly. Good pool, wish the bus center was open, but is not a deal-breaker for my travels. July 15, 2015
Rated 1.0 out of 5.0 by As a platinum elite the worse stay ever let's see where do I begin. Front desk not in uniform no nametags, different color wardrobe. Ask housekeeping for extra towels and gave us a hard time. The restaurant on property had the nerve to give us a plastic spoon when we ordered French onion soup they had no dishwasher was too lazy to clean one. The tables are never cleaned up after people sat in them and ate and had a elderly people move from table to table. Housekeeping threw away a very expensive traveling shoebox which was not in the trashcan, Front desk says oh sorry it's destroyed. Guests beware July 10, 2015
Rated 3.0 out of 5.0 by Stay in Holiday Inn Somerset Stayed a night in early July of 2015. Few of the staff were friendly. Bed was squeaky/crackling. Carpet definitely needed thorough vaccum clean/shampooing. Walking bear foot on carpet turned our foot black. Had to request for shampoo in the room it was not available before hand. Asked for tooth paste but did not get. Got a razor and shave cream though. Chose that hotel only because the trip was decided very late and did not have many choice of hotel at the time of reservation. July 8, 2015
  • 2015-07-28T11:25:32.017-05:00
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