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Rated 3.7 out of 5 by 313 reviewers.
Rated 4.0 out of 5.0 by elevatyors--and arrival entrance Elevators are slow--and a bit beat up--- The front entrance is on the side and looks like a service door--it needs a sign stating "reception"- We use Holiday Inn frequently. January 23, 2015
Rated 5.0 out of 5.0 by comfortable room Great room, and good food and menu at Houlihans. Front desk staff were most helpful. We have stayed there many times and will stay again when visiting family in the Bay Area January 22, 2015
Rated 1.0 out of 5.0 by WORST HOLIDAY INN This is the worst Holiday Inn experience for me. The property is expensive and has extremely poorly kept rooms, especially the bathroom in the rooms. Its very small and rusty with stains. The counter top was pathetic and gloomy with water stains. The bathroom door doesn't shut fully. Utterly disappointed. WILL NEVER COME BACK HERE. January 20, 2015
Rated 3.0 out of 5.0 by dated, high volume SFO hotel High volume SFO traffic, single night in-out attitude from premises. Dated rooms. January 11, 2015
Rated 4.0 out of 5.0 by Nice hotel and good service Very friendly front desk staff. Pleased with hotel environment and condition of room. January 11, 2015
Rated 5.0 out of 5.0 4 stars not 5 I reserve that 5 stars are for outstanding things. This hotel was good, but please know that I was satisfied, not impressed. The internet connection said it was on and working, but every app on my phone ran slow or disconnected. My tablet wouldn't load pages correctly, so I gave up and used 4g while at the hotel. Rooms were clean, and staff was friendly, but only when I stood in line to talk to them or ask a question. Several times there was only one person at the desk, and they were in charge of handling the phone and face to face customers at the same time. This may be rare, but I only had to wait a few minutes each time. January 5, 2015
Rated 5.0 out of 5.0 by Great hotel, conveniently located to Bart station Hotel is new, rooms are laxurious, comfortable, clean and quet! Free shuttle to airport! January 4, 2015
Rated 2.0 out of 5.0 by if you must Housekeeping needs improvement - stray hairs on the bedspread and pillow (!), a false eyelash, sewing needle, and who knows what else on the carpet.. Management not shocked or apologetic when we reported. January 4, 2015
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