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Rated 4.2 out of 5 by 363 reviewers.
Rated 5.0 out of 5.0 by Stay on 30th October Great room on the top floor with views of the docks. Quiet room with comfortable bed. Good service November 11, 2014
Rated 5.0 out of 5.0 by Nice hotel - great views and perfect for our Peppa Pig World Break Stayed here in a family room as part of a Peppa Pig world visit. Arrived at kids bath/ bedtime and was ready to settle (sofa bed and single bed ready made). Good nights sleep by all and a great breakfast. Staff were brilliant. Attentive and friendly. From front desk through to the team at the restaurant in the morning. We also ordered a packed lunch option (nice idea Holiday Inn) for a healthier alternative to the food available in the park. Overall a lovely stay. Thanks! November 11, 2014
Rated 4.0 out of 5.0 by Wonderful stay Clean rooms. Courteous staff. Very good view from room. comfortable bed and pillow. November 11, 2014
Rated 5.0 out of 5.0 by excellent situation for cruise embarkation Good value for money, dinner, bed and breakfast. Good food and service. Excellent accommodation and view from the room was marvelous. November 10, 2014
Rated 4.0 out of 5.0 by Hot plates for breakfast. A good stay. Very close to the city centre just 5 minutes walk to shops, pubs and restaurants. A good breakfast and hot plates. Friendly staff. November 9, 2014
Rated 5.0 out of 5.0 by EXCELLENT AS ALWAYS, EXCELLENT SERVICE, GREAT VALUE WITH OUR STAY PARK AND CRUISE PACKAGE AND WE WILL BE THERE AGAIN IN APRIL. November 4, 2014
Rated 3.0 out of 5.0 by Expensive yet convenient I feel the property has it's purpose as it is close to the cruise terminals but I have to say that the pricing is exuberant! The rooms are average and a bit outdated. I am not sure if I would stay here again due to the cost and the accommodations it offered. I have to say it was clean and the staff seemed pleasant. Would have liked a free shuttle service to the cruise terminal for the cost. November 1, 2014
Rated 5.0 out of 5.0 by fantastic, friendly staff we stayed the night here to pick up my elderly parents from the cruise ship early the next morning, the receptionist was friendly and offered us a room over looking gate 10 where they would be docking, we were delighted ! The room was lovely with a huge window with the fantastic view of the docking area, with 2 comfy chairs to sit and watch. Brilliant stay with a great breakfast and service., i did find the bed slightly hard, but i do suffer from a back problem, my husband did not have a problem. would definately stay agian and make a weekend of it next time. October 30, 2014
Rated 5.0 out of 5.0 by excellent location for port Having stayed at other hotels in the area previously the location of Holiday Inn could not have been more perfect for access to Dock 8 at the Port. The hotel is within 1 minute of the dock and also 3 minutes from the central shopping area. October 30, 2014
Rated 4.0 out of 5.0 by Mr&Mrs We were very pleased with how the cruise package was handled and found the location very convenient to the docks. The hotel service and restaurant was good and had a nice sea view room. October 30, 2014
Rated 5.0 out of 5.0 by Great location, helpful staff & lovely room We have used this hotel several times, we have had a variety of rooms, all very clean & had the basics (although some might need the odd touch up due to the odd mark on walls (but never dirty) every bed has been very comfortable, but on this stay we were lucky enough to be upgraded to a suite, the only downside was that we weren't staying longer to enjoy it. This hotel is used by a lot of people going/returning from all the different cruise liners that sail from southampton. We have used the stay, park & cruise several times & it has always run very smoothly, the hotel is so close to one of the cruise terminals that we have actually walked to it. We always eat in either the main restaurant or bar area & the food is always very enjoyable, there is a selection of different breakfast choices with plenty of tea & coffee to hand. We would not choose any other hotel in this area to stay in & have already booked for next year October 30, 2014
Rated 4.0 out of 5.0 by Kind and caring staff My husband and I always stay in the Holiday Inn Southampton for one night before a cruise. We find it convenient and suited to our needs. However, the rooms are in dire need of renovation although they remain, as always, comfortable with two arm chairs instead of the usual one found in most hotels nowadays. As well as the bedroom and the now rather old-fashioned and somewhat shabby furniture, we were rather shocked to see the state of our bathroom door (inside). This is definitely not indicative of a Holiday Inn and the said door should be replaced immediately. However, everything works well and the beds are comfortable. We have already made a future booking and look forward to seeing some updating of the furniture in the near future. October 28, 2014
Rated 5.0 out of 5.0 by Sandra We were going on a cruise and booked this for car parking too everything went smoothly Hotel great and staff very helpful October 27, 2014
Rated 5.0 out of 5.0 by Good for pre-cruise stay and park A very good service for pre-cruise parking and transfer to and from the terminals. October 26, 2014
Rated 5.0 out of 5.0 by Pretty-cruise stay with parking and transfers Room and breakfast excellent. Limited parking spaces and not too keen on pedestrians using parking area as a walk-rough from port. Taxi transfer too cruise terminal was first-class. Pity the return journey wasn't of the same standard. Car boot would not open. We had to cram luggage in beside us. Just as we'll ther were only two of us with two cases and a couple of overnight bags! October 25, 2014
Rated 5.0 out of 5.0 by Comfortable overnight stay We have used this hotel before and were happy with everything about it that we stayed again.Well done Holiday Inn Southampton. October 25, 2014
Rated 4.0 out of 5.0 by Not quite what I expected The image of the hotel was of a towards the top end establishment but a smoke detector/fire alarm problem in the early evening which lasted for around 30 minutes was a little off-putting. The restaurant was a rather stark affair which could do with w re-think although the food on offer could not be faulted. I may think twice about staying there again. October 21, 2014
Rated 5.0 out of 5.0 by Excellent Staff, food delicious, location close to our cruise ship Friendly and helpful staff. Rooms were large and our view was watching our cruise ship dock. Would recommend this hotel to friends and family. October 19, 2014
Rated 1.0 out of 5.0 by Birthday stay gone wrong We had a horrible stay at the southampton hotel. My husband booked it for my 50th birthday as a treat as we were cruising the next day. We asked for an executive room which was a joke as it was poor and the upgrade was one mars bar and one bottle of water. We ordered food from the bar and when my husband chicken came it was hard and looked as thought it had been reheated over and over. He sent it back and this took ages and when it finally came it was wrong and I had to eat alone. He was so hungry he said he would have this but the steak was horrible. I was so upset it spoilt my birthday treat and wished we stay else where. We often stay at the holiday in in Stratford and thought it would be at the same standard but it clearly was not. October 17, 2014
Rated 5.0 out of 5.0 PRE CRUISE STAY STAYED HERE THE NIGHT BEFORE OUR CRUISE. ROOM VERY COMFORTABLE, STAFF VERY HELPFUL AND FOOD VERY TASTY. NEXT TIME WE WILL USE THE STAY AND PARK FOR OUR CRUISE. October 17, 2014
Rated 5.0 out of 5.0 by bed very hard pillows hard would have liked both to be softer the bed was very hard but some like it that way ,the service and staff were excellent would stay again because the staff were so good October 16, 2014
Rated 5.0 out of 5.0 by lovely stay What a lovely hotel and staff were really friendly and helpful Ruth in the resurant at breakfast was really good with my teenage son who has autism I would recommend this hotel to all my friends October 16, 2014
Rated 5.0 out of 5.0 by Very helpful staff Used hotel for cruise departure. Very convenient, very comfortable. Would stay there again. October 15, 2014
Rated 5.0 out of 5.0 by Cruise. A perfect way to start our holiday by staying here the night before we set sail on our cruise. Staff were friendly and helpful with a really good menu choice accompanied by a nice glass of wine. Parking was easy and safe and transfers to and from the port effortless. October 15, 2014
Rated 5.0 out of 5.0 by One night stand We had reports on another Holiday Inn and not very good. We booked this one (Holiday Inn® Southampton ) as it was convenient to the Cruise Terminal. What a pleasant surprise, clean reception with friendly staff who for a change knew what they were talking about. The room was spotless no musty smells covered up with freshner . Dinner was excellent with a good choice and was hot when served. Resturant staff helpful and nothing a problem. Breakfast good and plentiful Recommended. October 14, 2014
Rated 5.0 out of 5.0 by Ideal Port Departure Hotel We booked at the hotel because it was conveniently located to the cruise terminal. We found the hotel very well located next to the city centre and only a short taxi ride from the terminal. Used sat nav. to get to the hotel which can be deceiving as the post code takes you to the right road but unfortunately whilst being able to see the hotel you cannot get there because of port gates. We had to come out of the port area and access the hotel from the other direction. Overall a good one night stay with port parking included. October 14, 2014
Rated 5.0 out of 5.0 by Very comfortable and clean We stayed prior to going on a cruise. The park and stay was a really good deal, which included parking our car for 15 nights, an overnight stay, breakfast and taxi to and from the port. In all a wonderfully relaxed start to our holiday. Will be doing it again next May without hesitation, in fact going to book it this week. October 13, 2014
Rated 5.0 out of 5.0 by comfortable relaxing and welcoming As always, a warm welcome is extended upon arrival. The rooms are always spotlessly clean and the sraff are a credit to the organisation. Top Marks! October 9, 2014
Rated 4.0 out of 5.0 by Port access I chose this hotel as apart from being a favourite hotel chain it was close to the port. In fact when i opened my curtains the following morning (see photo) the cruise liner was close by in full view. My only disappointment was the hotel not having a shuttle to the port, or seemingly the airport either. This aside however this hotel was a splendid example of this chain's offerings. October 8, 2014
Rated 5.0 out of 5.0 by If I'm back in Southampton here's where I'll stay! Absolutely fantastic stay. Was here for business but left well rested. My only critique would be that someone with more sensitive hearing than I may be disturbed by the passing morning traffic... I wasn't... but I do have tinutis in one ear. The best part of the stay was the friendly and welcoming reception staff. Andy on reception was superb and I hope to return to at least buy him a pint!! Superb staff member. October 7, 2014
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