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Rated 4.1 out of 5 by 333 reviewers.
Rated 5.0 out of 5.0 by Ideal for cruising from Sothampton Hotel ideally placed for transfers to cruise ship and return after cruising. Hotel provides easy parking and taxi service each way on an all inclusive package. Much better than leaving car at dockside car parks. July 23, 2014
Rated 4.0 out of 5.0 by Home from home sleep experience Comfortable quiet room excellent views. Great service friendly staff. July 22, 2014
Rated 5.0 out of 5.0 by a most enjoyable experience I stayed two nights and had breakfast both mornings and was very happy with the food and especially the staff who were all very cheery and welcoming. July 20, 2014
Rated 4.0 out of 5.0 by Welcoming Staff A nice comfortable hotel, where the Staff are most welcoming. Very clean tidy room .. only down side I was next to lift, would have asked for a move if I had been there for more than 1 night. Massive choice for breakfast.. Will visit again. July 20, 2014
Rated 3.0 out of 5.0 by Great For Cruise-goers We stayed in this hotel the night before our Baltic Cruise with Royal Caribbean. This turned out to be a good choice since we could easily access the City Terminal through Gate 8, located right next to the hotel (Gate 10, the other gate, turned out to be much farther away). The room we stayed in was clean but was small and the furniture a bit old. The staff members were friendly, and overall, we would stay here again. July 17, 2014
Rated 4.0 out of 5.0 by Great hotel The staff make this hotel what it is. Reception staff are excellent and breakfast staff in the mornings are the same. Always greeted nicely and always there to help. July 16, 2014
Rated 3.0 out of 5.0 by Car Park Expensive night stay, and had to pay for parking which should be included. July 15, 2014
Rated 3.0 out of 5.0 by Hotel is tired and basic, but location is good. Location is near city center. The staff were friendly and helpful. However, it has to be said that this is about the most basic Holiday Inn we have stayed in (and we have stayed in many as we travel the world). The room lacked storage space for clothes so we were forced to live out of suitcases for three days. The pillows were hard. On three occasions we had to wait 15 minutes for the elevator to arrive to take us down to the ground floor. It was very difficult to get in contact with reception. We tried several times during our stay, and no one picked up at reception. We were charged an extortionate amount for 4 short local phone calls, all in Southampton area, so we would advise anyone staying at this hotel not to use the phone. The wireless band width at the hotel is weak so we did not have good connection most of the time. The bathroom did have a nice strong shower, although the tiles were cracked on the floor; and both bathroom and room were very clean, so the staff cannot be faulted for trying to make guests comfortable. July 14, 2014
Rated 5.0 out of 5.0 by Service is brilliant Staff here are a credit to the company. Rooms are spotless and location is central. July 14, 2014
Rated 4.0 out of 5.0 by CONVIENT THE LOCATION CAN'T BE BEAT. GREAT VALUE WITH THE INCLUDED TRANSFERS AND BREAKFAST. July 12, 2014
Rated 5.0 out of 5.0 by Ideally placed quality Hotel with very good service A very good Hotel conveniently placed for Southampton's cruise terminal. The cruise, stay and park package is excellent and also a taxi to and from the terminal is a welcome addition. Overall the experience is really good, a relaxing start to a holiday, assisted by the welcoming service. July 11, 2014
Rated 4.0 out of 5.0 by great staff and location My wife and I stayed here for 3 nights, b and b. From the start the checkin went smoothly,and staff were attentive but not to intrusive,,got to our room which was comfortable enough, but without a small fridge,that was the downside. Great location for anyone travelling on a cruise as the liners where a small walk away, but also very close to Southampton city centre which we enjoyed some nice pubs and great restaurants close by. The bar and outside could do with a makeover but don't let that stop you staying their as ALL the staff that we spoke to were very attentive and nothing was to much trouble especially reception staff and the lady on breakfast who always had a smile. July 8, 2014
Rated 4.0 out of 5.0 by ECLIPSE VOYAGER Very convenient location close to the cruise terminal. Comfortable accommodation and good food. Staff very helpful. Lift service needs to be improved. My family and I are likely to stay at this hotel prior to embarking on future cruises from Southampton July 7, 2014
Rated 4.0 out of 5.0 by To smaller bed but good staff This hotel needs to get bigger beds and also have the air con working in the winter July 7, 2014
Rated 5.0 out of 5.0 by pleasant stay with very good staff It is always a pleasure to stay in this old Skyline hotel with its comfortable and spacious rooms. Situated next to Mayflower Park, the hotel is always busy with passengers for the cruise liners. The staff are very pleasant and helpful - I left a very important piece of equipment behind me and the management and reception staff pulled out all the stops to find it and forward it on to me, keeping me fully informed throughout. July 6, 2014
Rated 4.0 out of 5.0 by Friendly Staff I would just like to say how friendly and helpful the staff are. They make the hotel what it is. June 30, 2014
Rated 5.0 out of 5.0 by This hotel compares to so called better class hotels Staff very friendly and efficient Food good all round good hotel. June 29, 2014
Rated 5.0 out of 5.0 by Relaxing pre-cruise stay This hotel is ideal if you are taking a Cruise from Southampton. The position of the hotel is convenient for all terminals. The rooms are clean, comfortable and very well appointed. June 28, 2014
Rated 5.0 out of 5.0 by wonderful experience This hotel is just few meters away from the entrance to our ship Adventure of the Seas by Royal Caribbean.The hotel provided the luggage cart as long as you return it back to the hotel, no problem for us. The receptionist was so helpful and cafeteria area bar service lady was so delightful and gracious. I will recommend this hotel. June 27, 2014
Rated 5.0 out of 5.0 by Enjoyable stay My Mom and I stayed at this hotel prior to going on a cruise in June. It was in a fantastic location and would definitely stay at this hotel again. June 25, 2014
Rated 5.0 out of 5.0 by Excellent stay and cruise package Both my wife and I booked this hotel for a stay and cruise package which included taxi to and from the cruise liner docks. It was a very comfortable hotel and very friendly staff. Our room was well furnished and large overlooking the car park (also the harbour) which was a good view. We did not eat in the hotel as we wanted to venture into Southampton centre which is literally no more than 10 mins walk and on a sunny evening is great. We would highly recommend this hotel if you are booking a stay and cruise package. Room excellent, location great, taxis on time. get it booked June 25, 2014
Rated 5.0 out of 5.0 by Night Before Cruise Stay 14th June 2014 What can I say thanks to all staff what a brilliant hotel. the room was superb,the food was very good and the staff were brilliant. Thank you all very much what a credit to Holliday Inns June 23, 2014
Rated 4.0 out of 5.0 by Always good I stay quite a lot of times at this hotel and I have to say how friendly and accommodating the staff are and are always available to help. Some of the rooms can be a little dated but are always clean and tidy. The facilities are very good including the gym and swimming pool. The food is also of a good standard. Thanks to Andy the duty manager on one of the evening who quickly and efficiently resolved a problem with drinks being incorrectly booked to my room. June 22, 2014
Rated 4.0 out of 5.0 by Pre-Cruise Stay Stayed at this Southampton Holiday Inn prior to a Cunard cruise b/c we had IHG points to use and location was close to port terminals and West Quay shopping Center. The location was very good, but hotel was just adequate - room was very small, hotel is old and in need of updating. Front desk didn't schedule a taxi for the morning as promised - had to call again that morning. When asking about Internet service, the Front Desk failed to mention there is a lobby computer for guest use. In the future, I would look for alternative lodging - there are several other hotels or B B's nearby. June 21, 2014
Rated 3.0 out of 5.0 by Good hotel - unnecessary nightclub Always stay here before taking a cruise and not normally a problem. Service and room were good as usual and although there was some loud music noise from Mayflower Park until 2200 (a pre Isle of Wight Festival event) this didn't bother us but .................... after that there was a heck of a din coming from Mojo's nightclub which is situated behind the hotel. This is the first time we've experienced this nightclub noise so I don't know if it is a new venture or whether we've been in rooms that were isolated from the noise but the lump lump lump from the club prevented either my wife or I getting a decent night's sleep - I eventually drifted off at 0300 but my wife didn't sleep at all until the din eventually stopped at 0400. The hotel staff said they are aware of the club and can get them to "turn it down" but not "off" if they receive complaints, however we were not advised about this on check-in, nor were their notices in our room offering such advice. Just something to be aware of if you are staying in rooms that overlook the back (we were in room 701). Don't know if this is just at weekends or during the week as well. Next time we stay there we'll request a room with even numbers. June 19, 2014
Rated 4.0 out of 5.0 by Covenient for Cruise port Good and convenient hotel for night before a cruise. We were in a standard twin room which was fine, but nothing special. Bathroom needed a facelift but otherwise clean and functional. Food good, breakfast excellent Very Good value as price included 8 nights parking on site. (a real plus point) June 19, 2014
Rated 5.0 out of 5.0 by Comfortable room A very enjoyable stay and look forward to going back June 18, 2014
Rated 1.0 out of 5.0 by Noise all night Was greeted with a barrier across the car park, and just a price list board for parking charges. We had paid for 8 days cruise parking. No instructions at all on the ticket machine. Had to park on yellow line outside and run in to hotel to find out what to do. There was an all night 'gig' going on in the adjacent field, which went on until 4.30 and gone. Constant banging of bass 'music' resounding through the room, even with the window shut. Didnt sleep a wink. The whole idea of an overnight stop was so that we would feel refreshed for our holiday, it had the opposite effect, and I didnt manage to catch up for the loss of a whole night's sleep for our entire cruise, so that was pretty much spoilt. Breakfast, we arrived down 30 mins before the end of breakfast and were told to 'sit there' the tables are being made up for dinner... felt as if we were being told off. (another guest who arrived after us was told, you'll have to be quick, you've got 10 minutes) Hardly a welcome. The breakfast food was OK, but nothing special. I returned to pick up the car after my holiday, and used the toilet, the toilet roll holder was broken, so had to hold on to it so it wouldnt roll over the floor, the same applied to the soap dispensers over the sink. (2 of them) Not impressed, will use a budget hotel next time, cant imagine that could be worse. June 16, 2014
Rated 5.0 out of 5.0 Excellent location and value for money If you are embarking from Southampton for cruises to Europe then the best place to stay is the Holiday Inn, Southampton. It is not only very close to the cruise terminals but also very close to the many shopping malls. The guest room is very comfortable and quiet and you can be rest assured for a good night sleep. Staffs are courteous and helpful. Breakfast is good and yummy. June 16, 2014
Rated 5.0 out of 5.0 by Pleasant stay Good clean facilities. Have stayed here before and would definitely stay again. Only disappointment was the evening meal. The menu choice of food was good but the food we chose was dry and bland. However breakfast was excellent as usual. Our companions were put in the room adjacent to ours after we had emailed prior to our visit to request close rooms, so that was pleasing for us. June 15, 2014
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