Rated 4.2 out of 5 by 488
Rated 3.0 out of 5.0 by Mommy Pig Good stopover hotel with friendly staff
The location and the view of this hotel is great for the price. The staff are lovely and helpful. The room was spacious but a little dated and dusty.
I booked the Peppa Pig World package and thought the goody bag for my child would be something of Peppa pig but was given a beano magazine with some colour crayon. My toodler was not impressed. I was also surprised that the pool facilities is actually across the carpark outside of the actual hotel building, none the less the leisure service staff was very friendly and helpful.
May 1, 2015
Rated 1.0 out of 5.0 by Topher1947 Not a 4 Star Hotel as advertised
Dining room too small and understaffed
Food poorly produced and presented
Exorbitant charges for parking and wi-fi
April 30, 2015
Rated 2.0 out of 5.0 by Lees56 disappointing experience
Although this hotel is has a great location, my stay was just OK which is a real disappointment as we stay at IHG hotels over the country. On arrival at 10pm-ish we felt like we had disturb reception. I had booked an additional night and it was almost like it was our fault the system hadn't picked up the additional payment. No greeting as a Gold member, no Wi-Fi usage explanation. The room was OK but showing wear and tear. Breakfast next morning was not great overcooked sausages lack of items. I know they were busy but the restaurant wasn't full. I did witness a guest ask for a tray and was abruptly responded to by a waiter. Another member of staff who saw this came over and intervened and got the elderly lady a tray and was very pleasant. The bar staff seemed on occasion to be more interested in counting up than serving. But again other staff came to the rescue. The next day with different staff it was better. The stay wasn't a disaster and we would go back as it suits our location needs but I would think twice in recommending it.
April 30, 2015
Rated 4.0 out of 5.0 by Rupert79 Help full staff
We found the beds a bit hard for pensioners, the food was just average it was better when we stayed a year ago ,however the staff were great (Marcus) and made our stay very pleasant.
April 28, 2015
Rated 5.0 out of 5.0 by NickCB75 Great Location and nice hotel
Great hotel with friendly staff in a perfect location.
April 27, 2015
Rated 5.0 out of 5.0 by Clydesider A Wonderful Experience
My wife and I recently booked a Plane, Cruise and Stay at the Holiday Inn, Southampton.
We found the whole experience wonderful and the staff were extremely friendly and very helpful. All our requests were met with a prompt response and we both found this extremely refreshing.
April 26, 2015
Rated 5.0 out of 5.0 by fbregua nice week end with the miniSwans!
all good very nice staff,Breakfast and the pool ,the kids love the place will use again no problem !!!
April 23, 2015
Rated 4.0 out of 5.0 by bob415 Great location
I was attending a three day exhibition and decided to take my wife with me. Only a couple of minutes walk into town center which was great.
April 21, 2015