Rated 4.2 out of 5 by 506
Rated 4.0 out of 5.0 by sarnia small hard bed and dirty carpet
The beds are only double size and we are used to larger, and they also have very hard mattresses.
The carpet was heavily stained and needed cleaning at the very least.
We stayed in the same hotel again 2 days later and were given a much nicer room.
May 22, 2015
Rated 5.0 out of 5.0 by Dsephoto Good stay Experience
We stayed for just the one night before embarking on a cruise and the cost of our stay included up to 14 nights car parking which was ideal for our requirements, along with transport to and from the dock using a private taxi company. The overall experience was great with friendly staff, clean comfortable room and a good breakfast. Parking was on site which was nice and they did not take your car keys away from you so our car was where we left it, still intact with no damage. We would certainly recommend the Southampton Holiday Inn.
May 21, 2015
Rated 5.0 out of 5.0 by David81 Great stay
Many thanks for the late check out due to a charity bike ride. Much appreciated. Especially to the house-keeping team on the 7th floor who really went out of their way to help. Please invest in some new pillows though!
May 18, 2015
Rated 4.0 out of 5.0 by Tammy D 123 Short stay
Stayed at hotel on route to cruise hotel excellent position .taxi transfers arranged prior, all pick ups excellent hotel was very comfortable and we had a lovely breakfast .all staff were efficient and friendy
May 17, 2015
Rated 5.0 out of 5.0 by david cruiser david from derby
food was very good and beds very comfortable,I would opt fore a sea view room they are great.
May 14, 2015
Rated 5.0 out of 5.0 by nappa comfortable night
hotel handy for our needs staff very helpful and friendly
May 14, 2015
Rated 5.0 out of 5.0 by Mikalron Great stay
Though only there two nights was well looked after and enjoyed the stay. Very helpful staff and good food. Will use again.
May 13, 2015
Rated 5.0 out of 5.0 by Lall05 Ideal place to stay night before a cruise
This is the third time I have stayed at this particular hotel in the last 5 years. It is ideally situated for anyone wanting to stay the night before a cruise. We used the 'Cruise and stay & plane package' (originally a cruise, stay train package but we decided to fly down from Leeds). We were met by the taxi at Southampton Station and taken to the hotel. I had contacted the hotel and asked for a front facing window on one of the upper floors as I knew we would get a good view of where our ship would dock. We arrived early before the rooms were ready. We left our cases in a secure area and headed for the West Quay shopping centre - a short walk from the hotel. When we returned our room was ready. The room (a twin) had a great view of the Solent. The upholstery could do with a bit of refurb but it met our needs and the beds were comfortable. The breakfast was very substantial and included an ordering service as well as buffet. We organised our taxi with the hotel for the next day. We didn't require the taxi pick up from the ship to take us back to Southampton Airport included in the package as on a transatlantic trip and flew back to Leeds via Heathrow. The staff at this hotel are excellent, friendly and helpful and seem to do their best to please. I will certainly stay there again if sailing from Southampton. Its is good value and in a great location and in high demand when there are a number of big ships leaving (5 when we stayed).
May 11, 2015