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Rated 3.9 out of 5 by 253 reviewers.
Rated 5.0 out of 5.0 by Need to sleep Quite place, soft pillows, helpful check-in staff. Chuck made sure I got my favorite room. May 26, 2015
Rated 5.0 out of 5.0 by Sleep In Time I'm between appointments and have a day off. I want to sleep in and not be disturbed. Annette at the front desk made sure Housekeeping knows I'm staying over and not to disturb me. Sometimes that little Do Not Disturb card falls off the door handle so I ask the check-in people to relay my needs to Housekeeping to be sure. This works well here at Reno-Sparks Holiday Inn as other IHG locations. May 26, 2015
Rated 5.0 out of 5.0 by Long drive, need rest, burger & a beer When I dragged myself over the door threshold I slumped down onto the cushy, clean, freshly-made bed with a sigh. Up in 15 minutes I got room service and a great burger and a cold Corona....ahhhh. Elana had made my check-in easy by greeting me by my name and recognizing my membership status then making sure I had a bottled water and a chocolate snack before leaving the check-in counter. This is a friendly place, May 26, 2015
Rated 5.0 out of 5.0 by Thanks for the smile I stay at this hotel for business regularly. The reason is people like Rian who greet me with a smile and strive to help me in a friendly manner. Too often I get a straight business attitude at other brands of hotels. Not here at Reno-Sparks Holiday Inn. May 26, 2015
Rated 5.0 out of 5.0 by Compfortable bed, great service I like this hotel. Chuck takes care of me when I mess up and don't make a reservation until the last minute. I'm usually early with a reservation but it sure is nice to know someone at the front desk has my back in case I need one quick. May 26, 2015
Rated 2.0 out of 5.0 by Disappointed The rooms were stinky and run down. The furniture was in very poor condition and the lamp shades were yellow and cracked. The air unit in the room did not work. The restaurant did not carry moderately decent wine. It appears to be more of a commercial property used by truckers, railroad workers and other business people. It is probably fine if you are stopping to get a shower, sleep and move on. But as a vacation hotel I would not recommend it. May 26, 2015
Rated 5.0 out of 5.0 by Holiday Inn Reno-Sparks The hotel needs to be updated regarding interior design, still feels like it is back in the 70's. It reminds me of the John Ascuaga's Nugget when I used to go there in the early 70's from Tahoe. May 26, 2015
Rated 5.0 out of 5.0 by Welcome Home When I call for a reservation the week prior and the Front Desk Manager greets me respectfully, but with a level of welcoming familiarity, and prepares the details of my stay such that I spent only 60 seconds on the phone... then I arrive at the hotel to paperwork pre-pared with a room near the elevator as I requested, and the staff hands me bottled water and snack, the temperature of the room has been pre-set in advance of my arrival, you've just gotta figure the folks at the Sparks, NV Holiday Inn make it awfully easy to return again and again. Only one warning - I wouldn't wait to make your reservation 1 week ahead of time as I did, because the hotel fills up. You don't want to miss staying at this sparkling clean hotel with such an attentive staff!! May 25, 2015
  • 2015-05-28T10:35:03.099-05:00
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