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Rated 4.0 out of 5 by 381 reviewers.
Rated 4.0 out of 5.0 by Lovely Hotel We enjoyed our stay. Beds are important for me. I like a firm mattress that doesn't sag. This bed was just perfect: soft on the surface but not sagging. The room was clean and didn't have a lot of bad art hanging on the walls. I appreciate that. I think the mishmash of patterns in the decorating was unattractive but it didn't matter very much for a brief stay. February 10, 2016
Rated 4.0 out of 5.0 by No restaurant, slow-ish wireless but otherwise OK Denny's located next door was sufficient for breakfast. Got a great restaurant recommendation for dinner from the young lady at the front desk. February 9, 2016
Rated 4.0 out of 5.0 by A leap back to the 80's They do alright... The staff is courteous, and the rooms are clean... But they really need a little makeover. The 9th floor room looked a bit like something from an old movie. The shower had a tough time keeping hot and the darn drain plug would not stay open for the life of it! I wound up propping the thing open with a ballpoint pen so I wouldn't drown in bathwater... Holiday Inn Express breakfast is one of the main reasons I'm an IHG member. For a facility to shun that in favor of an adjoining restaurant is simply illogical. If I were on vacation, sitting down to breakfast with a host staff and a kitchen would be delightful... But if I were on vacation, I wouldn't be in SPARKS NV! February 9, 2016
Rated 4.0 out of 5.0 by Nice Staff Very nice staff. This hotel is under renovation so it can be lacking in some comfort. Dinner was ok but the restaurant needs to be renovated. Food was decent. My view was of the dirt parking lot for semi trucks. But wasn't noisy and is fine for a nite or two! January 30, 2016
Rated 3.0 out of 5.0 by Sparks Overall good stay. Hotel is in remote area though so it would be nice if the shuttle could offer free transport to somewhere other than just the airport, for example within a 3 mile radius. I had to walk 2.5 miles to KMart because this service wasn't offered and it wasnt a nice part of town January 25, 2016
Rated 5.0 out of 5.0 by Great stay Much better service then Whitney Peaks downtown Hotels - Great stay Hotel is in the remodel stages but even though I was in the older part, it was good and clean Front Desk Clerk Jenny - Excellent! Cabs in the Reno/Sparks market- Customers beware charge is bout 10.00 more hen quoted on the phone. Have them text you the charge amount and any so called service fees. January 25, 2016
Rated 3.0 out of 5.0 by Average hotel, friendly staff When we checked in the front desk clerk was friendly and attentive. As soon as we got to the room, the pipe below the sink wasn't connected and the staff came and fixed it right away. The next morning, the toilet flusher wasn't working (the chain came disconnected from the handle). The shower drained slowly as well. Over all the hotel is just older and needs updated soon. One of the few hotels to not have any complimentary breakfast as well. January 21, 2016
Rated 5.0 out of 5.0 by Great room Thanks for the great stay. Enjoyed the clean and nice rooms January 20, 2016
  • 2016-02-13 T10:53:00.688-06:00
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