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Rated 4.0 out of 5 by 300 reviewers.
Rated 4.0 out of 5.0 by Good night stay Everything was good except the waitress in the restaurant. We had to wait about five minutes before we were ever greeted as we were the only people in the restaurant . I think she was outside smoking a cigarette. After she came back to work she did a great job and was friendly. July 31, 2015
Rated 5.0 out of 5.0 by Bar/Restaurant design My stay was very good at Holiday Inn Reno-Sparks. Every staff member was great. Helpful and friendly when I interacted with them. My only issue was with the Bar and Restaurant. The Staff was great and the food was good. The design and ambiance were very poor. As one of my work mates said, it looked like the furniture was bought on sale from a restaurant that just had a remodel. No Kind of lighting but "Bright", especially when having a drink at the bar at night. I understand that there is a re-design coming. I would like to see it after it is complete. I hope that it incorporates some of the interior courtyard of the hotel. It would be a great relaxing spot to have a drink or enjoy a meal after coming back from working a long day. This was my only issue with my stay in HI Reno-Sparks. Everything else was excellent. July 31, 2015
Rated 5.0 out of 5.0 by Relaxful It was easy to perform my work over the wireless internet and relax in the room. The room was nice and quite. July 27, 2015
Rated 5.0 out of 5.0 by Great Place for a Night's Stay The hotel was a good value and was clean and comfortable. We had an issue with the restaurant hours the morning we left as we arrived about 10 minutes before the end of service and found no one in the restaurant. We were told that there was only one server and that they might be on a room service call. We waited about 5 minutes and then the server came back and told us that the restaurant was no longer open. I spoke to the lady at the front desk to see if I could get my money back that I had paid for breakfast and she got with a manager and credited my card for the amount. She also told me that I could take my key card down to a nearby Denny's and present it for a 20% discount. I was very impressed with the customer service and how I was treated. I would definitely stay at this hotel again if I am ever back this way. July 24, 2015
Rated 5.0 out of 5.0 by satisfied guest All the staff at this location was friendly and help full. Chuck at the front desk was the first staff member we came in contact with. We had a hard day of travel and has very tired. My husband was having trouble walking across the parking lot. Chuck noticed this and came up with a wheel chair and helped us in. He also helped to get us up to our room safely. Thumbs up to Chuck and all the staff at the Reno/sparks location. July 23, 2015
Rated 5.0 out of 5.0 by Flo's Hubby Very nice place and nice people who work there. I will stay there again the next time we go to Reno. July 23, 2015
Rated 4.0 out of 5.0 by great location this property s a little bit older. but great bed and outstanding for low noise (and the motel was full). easy freeway access and a great value for the stay. July 22, 2015
Rated 5.0 out of 5.0 by Excellent Staff Excellent staff - attention to detail and helpful, The air conditioner is not thermostatically control which would be my only complaint. It was either on or it's off. The stay was pleasant, peaceful. Slept well. Would definitely stay again when my activities are close to that side of the area. July 22, 2015
  • 2015-08-03T11:15:40.210-05:00
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