Rated 3.4 out of 5 by 99
Rated 5.0 out of 5.0 by sgPALTINUM NICE HOTEL AND HOSPITALITY
WE WERE THERE ON OUR ROAD TO S FRANCISCO.
IT IS A NICE HOTEL WITH FANTASTIC PEOPLE WORKING THERE.
CLEAN ROOMS AND GOOD SERVICE.
TKS FOR ALL
August 24, 2014
Rated 4.0 out of 5.0 by ncroci Good hotel
I stayed at Holiday Inn Reno-Sparks, that is overall good.
At check in I was very well recognized as a Gold by Ms. Brandl, who offered me the choice of drink or points.
The room was great, but unfortunately it was next to the laundry, while I asked a quiet room far from lift-washing-ice machines, and I also called the hotel prior my arrival.
Unfortunately one of the two lifts was broken and the room change kept me busy for more than half an hour.
However Ms. Brandl kept smiling, and this balanced the issue on the room.
August 23, 2014
Rated 5.0 out of 5.0 by Jeannyne Comfortable bed
When we arrived, we were greeted as an IHG member, offered the amenities, and advised where the business center, fitness room, restaurant were all located.
August 21, 2014
Rated 4.0 out of 5.0 by 101010 room darkness/ A.C.
There was no foam or gasket around thr door so light shined in around the edges of the door, and the air conditioning only goes down to 66.
August 20, 2014
Rated 4.0 out of 5.0 by r90beemer Elevators and restaurant
This is a nice hotel at a reasonable rate with real nice rooms. The restaurant could be more successful with more staff. When I had dinner there it took about 1.5 hours which is too long. The next morning when I saw the size of the crowd and knew from experience I would be there a long time I walked to Denny's which has never been a favorite place of mine. The elevators just flat need to be replaced for reliability. Regardless I will continue to stay here when in Reno for value and very nice rooms.
August 20, 2014
Rated 5.0 out of 5.0 by jennkisss Comfortable bed and great service
Nice hotel, lobby is beautiful, outdoor pool, comfortable beds, nice resteraunt, and friendly staff.
August 17, 2014
Rated 4.0 out of 5.0 by Inarush12 business
Poor food and selection. Bar is a waste of time and money.
If you want to be comfortable don,t take a smoking room.
They told me the good furniture wasn't used in smoking rooms.
August 12, 2014
Rated 5.0 out of 5.0 by M&DK Good Service
We were there this past weekend for Hot August Nights. I made the reservation about 2 months ago and requested a non-smoking room. Because this is such a busy weekend, all that was available when I called was a smoking room, but the girl told me to let them know when we arrived that I preferred a non-smoking room. We did get into town a little later than planned, and we had to settle for a smoking room. It wasn't too bad really. I only did smell smoke one time.
Overall, it was a great experience. Hotel is clean and front desk people are very pleasant and helpful and try to accommodate as much as in their power.. We would definitely stay there again.
August 7, 2014