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Rated 3.4 out of 5 by 101 reviewers.
Rated 4.0 out of 5.0 by Easy and good service The hotel is in the good location, easy access and provide good service. The hotel should offer free cofee/tea and drinking water to guests. August 26, 2014
Rated 3.0 out of 5.0 by Week of Aug.18th Friendly staff and comfortable stay. Need to work on the elevator service. August 25, 2014
Rated 5.0 out of 5.0 by NICE HOTEL AND HOSPITALITY WE WERE THERE ON OUR ROAD TO S FRANCISCO. IT IS A NICE HOTEL WITH FANTASTIC PEOPLE WORKING THERE. CLEAN ROOMS AND GOOD SERVICE. TKS FOR ALL RGDS August 24, 2014
Rated 4.0 out of 5.0 by Good hotel I stayed at Holiday Inn Reno-Sparks, that is overall good. At check in I was very well recognized as a Gold by Ms. Brandl, who offered me the choice of drink or points. The room was great, but unfortunately it was next to the laundry, while I asked a quiet room far from lift-washing-ice machines, and I also called the hotel prior my arrival. Unfortunately one of the two lifts was broken and the room change kept me busy for more than half an hour. However Ms. Brandl kept smiling, and this balanced the issue on the room. August 23, 2014
Rated 5.0 out of 5.0 by Comfortable bed When we arrived, we were greeted as an IHG member, offered the amenities, and advised where the business center, fitness room, restaurant were all located. August 21, 2014
Rated 4.0 out of 5.0 by room darkness/ A.C. There was no foam or gasket around thr door so light shined in around the edges of the door, and the air conditioning only goes down to 66. August 20, 2014
Rated 4.0 out of 5.0 by Elevators and restaurant This is a nice hotel at a reasonable rate with real nice rooms. The restaurant could be more successful with more staff. When I had dinner there it took about 1.5 hours which is too long. The next morning when I saw the size of the crowd and knew from experience I would be there a long time I walked to Denny's which has never been a favorite place of mine. The elevators just flat need to be replaced for reliability. Regardless I will continue to stay here when in Reno for value and very nice rooms. August 20, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Nice hotel, lobby is beautiful, outdoor pool, comfortable beds, nice resteraunt, and friendly staff. August 17, 2014
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