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Rated 3.6 out of 5 by 123 reviewers.
Rated 3.0 out of 5.0 by UNCOMFORTABLE bed, staff was great We stay at a lot of Holiday Inn Expresses, and the beds are usually very comfortable... not here. It was too hard. October 16, 2014
Rated 4.0 out of 5.0 by Good location with easy access to freeway! Overall our stay at this hotel was fine. There was some mix up and our room was not cleaned which left us short of towels and coffee. However, the room was clean, the floors were clean, and the beds were both clean and comfortable. Chuck at the front desk was very helpful and supplied us with a online map to get to the convention center. He took the time to pull up two different routes. The room was fairly quiet considering it is close to the freeway and the airport. There were no Kleenex tissues anywhere to be found in the room and the amenities were a little sparse. Towels are decent but I can not figure out why they want you to conserve but offer no towel racks where you can hang your towels to dry. The only one we had was actually at the back of the shower and would not accommodate the three of us. October 16, 2014
Rated 4.0 out of 5.0 by Excellent staff a little trouble with housekeeping Overall a good stay, housekeeping missed a couple of days during my 6 day stay. Front desk personnel were excellent as always. October 12, 2014
Rated 4.0 out of 5.0 by laundry room I used the laundry, and my only complaint was about the detergent dispenser. It didn't deliver my purchased item. The hotel staff remedied the problem, about at the end of a very long day, the extra 30 minutes to do laundry seemed k=like much longer. October 12, 2014
Rated 4.0 out of 5.0 by TV Could have a better channel selection. If they are going to have flat screens in the rooms they could at least spring for HD. The picture was distorted and I was unable to adjust, as the screen seemed to be locked. When you stay for one night, who cares. When you are there on business for a week, it is annoying. October 7, 2014
Rated 2.0 out of 5.0 so so stay hotel needs to be more concerned with guest experience October 4, 2014
Rated 5.0 out of 5.0 by room air We like fresh air at night after it cools down, but the windows did not open. September 19, 2014
Rated 5.0 out of 5.0 by Front Desk Friendly Chuck at the front desk recognized me as a platinum member and apologized for my room not yet available at 4PM. He personally expedited the readying of my room. He also followed up several times during my stay. Thanks CHUCK for making my stay a pleasure. September 18, 2014
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