Rated 4.3 out of 5 by 375
Rated 4.0 out of 5.0 by spersons42 nice stay
This was a nice clean hotel. The check in and out was fast no problems. Clean pool/hot tub. overall nice stay
October 1, 2015
Rated 4.0 out of 5.0 by Precision man wra trip
The stay was comfortable and nice.
Staying on the top floor negated any noise from people above us.
September 30, 2015
Rated 5.0 out of 5.0 by SDDelichick AWESOME BEDS!
Very clean property...beds were AMAZINGLY comfortable, with lots of great pillows
September 28, 2015
Rated 5.0 out of 5.0 by Tavera Nice rooms. Has a good stay.
As expected from a Holiday Inn room. Room was clean and well appointed. 4pm check-in time meant 4pm and no earlier thought, which seemed like a late check-in time.
September 28, 2015
Rated 2.0 out of 5.0 by Joel400 Poor customer attention
The room I was assigned was directly above the lobby and just outside the window was a very loud generator. I thought it would be OK at first, but then it became very irritatting. We arrived late and were exhasted. After 30 minutes I realized that I would not be able to sleep in that room. I went to the front desk and the attendant informed me that the only other rooms available would be out of my price range. I asked if there were any queens or double queens instead of the king I had reserved. He informed me that the only other room was near an elevator and if I thought the room I was in was noisy, then I would be right back down and complaining about that room too. I was made to feel like it was my fault that the room I was in was noisy. I've been in hotels where the traffic was loud, but it always faded as it got later in the night. I knew it would not be the case here. I felt that another room should have been offered to me even if it was at a higher price. The only resolution I was offered was a pair of earplugs. But my biggest complaint was that I was made to feel like I was some kind of bothersome customer because I wanted to resolve a very legitimate issue with my room. I am a rewards member and I use Holiday Inn quite often. I've never had poor service like this.
September 25, 2015
Rated 5.0 out of 5.0 by CodyNKR Spokane Airport Holiday Inn
Very helpful and friendly front desk staff. Comfortable bed, pillows. Nice restaurant. Totally suitable for what I needed, a place to lay my head until my flight the following morning.
I never sleep well away from home so that doesn't reflect bad on this hotle.
September 23, 2015
Rated 5.0 out of 5.0 by Marley1234 Anniversary stay
We enjoyed our stay at the Holiday Inn in Airway Heights. The only complaint was that the bar did not open until 5PM. We wanted to have a drink before heading out as we received free drink tickets, but the bar did not open until after we left. Overall the staff was friendly and helpful and the room was clean and comfortable. The free shuttle to the casino was very quick and efficient. I would recommend this Holiday Inn to my friends and family.
September 22, 2015
Rated 5.0 out of 5.0 by travelingrox Great service
The hotel staff was so very warm and friendly and extremely helpful and accommodating. They went out of their way to help us out with transportation and anything else we asked for!
September 21, 2015