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Rated 4.1 out of 5 by 122 reviewers.
Rated 2.0 out of 5.0 by Staff overcomes the inadequacies The room was very drab and require upgrades. The staff was extremely welcoming and friendly a definite plus. As well as the staff at the restaurant. If I were to go back it would only because of the friendly staff. I will be returning in 2 months. I have time to shop around. August 16, 2014
Rated 5.0 out of 5.0 by Clean and spacious room The room was clean and spacious. The beds were comfortable and the bathroom was clean and seemed to have been updated. The hotel itself was quiet even with all the weddings that were going on during our stay. The hotel staff were very helpful and friendly . Whenever we needed anything they were quick to deliver to our requests. August 14, 2014
Rated 3.0 out of 5.0 by Tired Clean and comfortable but very dated. Hotel staff were good but the service from the bar staff was none existant August 14, 2014
Rated 4.0 out of 5.0 by Nfld Holiday Clean quiet hotel that we used as base to explore St John's.. August 13, 2014
Rated 3.0 out of 5.0 by Very poor check inn service I stay at many Holiday Inn locations. This check in staff has to be the worst! Looking forward to the new Holiday Inn Express to open in St John's that's where I will go. If you don't collect IHG reward points then stay somewhere else. August 12, 2014
Rated 4.0 out of 5.0 by St John's Base Very comfortable and quiet. Good location to explore St John's from. close to the Airport and Trans Canada Hwy. We would stay here again. August 11, 2014
Rated 5.0 out of 5.0 by Cleaniness of room Centrally located for what we were there for. Comforatable and clean room. Room was certainly overpriced and there were smokers just outside the door smoking when we checked in and out. Staff very friendly. August 11, 2014
Rated 5.0 out of 5.0 by exterior and lobby The lobby desperately needs some update. i love the art, but is the same for the last several years. outside could use some color and update as well August 11, 2014
Rated 5.0 out of 5.0 by comfortable beds and great service only bad point bout our stay was our son left behind his pajamas and they havent been able to find them August 6, 2014
Rated 4.0 out of 5.0 by Coffee machine Upgrade I would recommend this hotel to anyone. Good location and priced right especially given the rates in St. John's. I would suggest the coffee machines in the rooms be upgraded. They're in rough shape. August 5, 2014
Rated 5.0 out of 5.0 by Pet friendly hotel We asked for a room to accommodate us keeping a pet new to the family. We were provided with a room with an outside entrance door which made it very easy for us to access the grounds when the pet wanted to use the washroom. In addition the room was very close to the parking lot. Great stuff! July 29, 2014
Rated 5.0 out of 5.0 by excellent place to stay I would complement the staff, they were very friendly and helpful, the rooms were excellent. Overall and excellent place to stay. July 29, 2014
Rated 5.0 out of 5.0 by Exemplary Service from staff The staff were so very helpful a pleasure to deal with and were considerate of the reasons for my stay July 29, 2014
Rated 4.0 out of 5.0 Pet Friendly The main reason I use this hotel is because it is pet friendly. The rooms on the ground floor have outside entrances that make it easier for traveling with my dog. Notwithstanding the fact that these rooms are used more frequently by pet owners, they are still clean and adequately furnished. The only draw back is that the noise from other guests in the hallway can be heard in the rooms. But if you are a dog owner and you want a hotel that is suitable for staying with your pet, then I would definitely recommend this hotel. July 28, 2014
Rated 5.0 out of 5.0 by Great service, great price. I stayed for four nights on business with no regrets. The staff were excellent and attentive to my travelling needs. The room was great, although there was some noise issues, other guests not the hotel's. Overall, a great stay, and I will be returning to the area and staying in the Holiday Inn. July 28, 2014
Rated 3.0 out of 5.0 by Cobwebs!!! Cobwebs is not something I expected to find in such a distinguised hotel. I have stayed there many times and this was the first negative experience I have had. July 21, 2014
Rated 4.0 out of 5.0 by fast service We stayed for one night waiting to catch a flight. The room was large, clean and everything we needed was there. Great sleep for four adults with two queen beds. Thanks. July 17, 2014
Rated 5.0 out of 5.0 by very clean beds very comfortable The rooms where clean the beds very comfortable. Staff very friendly. July 16, 2014
Rated 2.0 out of 5.0 by Disappointing On arrival, the fridge had not been cleaned out and other areas were also not clean. The room was damp, despite having air conditioning on. I would not recommend this location to someone going to St. John's, though the city was amazing. July 16, 2014
Rated 3.0 out of 5.0 by location good location ,friendly staff , rooms are clean , however for the cost of the room there should have been a breakfast included , only Holiday Inn I am aware of that does not do this , July 9, 2014
Rated 5.0 out of 5.0 by Great hotel I love staying at this hotel because the staff are very friendly and it is very clean. Love the restaurant. July 6, 2014
Rated 5.0 out of 5.0 by Nice, quite vacation We spent the night there after our wedding ceremony, just because we didn't really want to be home that evening. It was nice and comfortable, I wanted to take the air conditioner in the room, home with me. Very comfy beds, made for a great sleep. July 6, 2014
Rated 5.0 out of 5.0 by Very positive experience! We stayed at the holiday inn in st johns with our baby boy. The hotel staff was very kind and understanding when we had to call up for new sheets and bedding multiple times because our baby got sick. They were doing some pretty big renovations during our stay and I can honestly say I barely even noticed. There wasn't any construction sounds and the only reason I knew there was construction at all was because there were some signs. East side Mario's was the room service provider and all of the meals I had were delicious. Overall, the price of the hotel and room service seemed fair and reasonable in comparison to other accommodations in the area. July 2, 2014
Rated 5.0 out of 5.0 by Great spot in the centre of the city. Centrally located for convenient access to the sights and shopping restaurants. Friendly and helpful staff. The supper at EastSide Marios was great but the breakfast was substandard. The restaurant did comp us the breakfast. June 29, 2014
Rated 5.0 out of 5.0 by Surprise illness, staff was great! We were very happy with the rooms and restaurant. Shortly after arriving my Father got quite ill. The staff were overly helpful with our surprise situation. I cant thank them enough for the help! June 24, 2014
Rated 5.0 out of 5.0 by Great stay ~ attractive facility. Have not stayed here for many years, and was very impressed with the upgrades and improvements. As with all of St. John's, however, the prices are too high. June 20, 2014
Rated 5.0 out of 5.0 by Comfortable and Spacious Room Overall an oustanding hotel. Check-in and check-out were lighting fast. Front desk staff was exceptional. Room was awesome! Comfortable bed and a very nice sitting area. Only negative was slow breakfast service. Waited 20 minutes to get my bill. Thankfully, my ride was running late. Other than that minor issue, I had a wonderful stay. Thank you! June 14, 2014
Rated 5.0 out of 5.0 by Productive and relaxing combo Great internet speed for business needs, clear and comfortable rooms and friendly staff. June 9, 2014
Rated 5.0 out of 5.0 by Great service We really enjoyed our stay. Restaurant /bar staff were extremely friendly as we're all your staff. May 8, 2014
Rated 4.0 out of 5.0 by Recent Stay This is my besy hotel in St. John's, I stay because of it is pet freindly and it has Eastside Mario's. I am little disappointed lately that they have decided to change the hours of the Resturant & Bar as a traveller that some times arrives late it was one of main reason to stay here as you could get food late as well as bar service---now that has changed with shorter hours for kitchen service as well as bar service. This will impact the number of times I continue to stay here. April 22, 2014
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