Rated 4.0 out of 5 by 318
Rated 5.0 out of 5.0 by EScot1977 Pleasantly Surprised
The lobby, restaurant and bar have had a recent facelift and look very trendy. The rooms haven't had the same facelift, however, there was nothing wrong with the room we were allocated. We made use of the gym and leisure facilities and they were perfectly adequate. When checking out we found that a drinks order had been charged to our room (and it wasn't our drinks), no quibble, we just informed the receptionist that it wasn't our charge and she removed it with no hassle, just an apology and a smile. This is a very good advert for the Holiday Inn brand!
July 17, 2014
Rated 4.0 out of 5.0 by BugAlugs100 Quick stop in my home town
I took a fast stay at the Holiday Inn and made use of points. I arrived very late and was quickly checked in by a tall Chinese member of staff who was articulate.
Rooms are sadly not yet refreshed and I had an old room and old bed. I only needed someone to crash so this was ok.
July 14, 2014
Rated 4.0 out of 5.0 by Moynul78 Nice hotel
The hotel itself was lovely and had beautiful surroundings and features. Was a bit disappointed I booked a double room but was given a twin room instead. Also although the room was nice and nice view, the armchair in the room was very smelly and the pillow was even worse. I left a note in the room for housekeeping to look into this and the pillow was removed.
Apart from that, everything was as expected!
July 6, 2014
Rated 5.0 out of 5.0 by Chrismed Statford conference stay
Having stayed last week for a conference and very picky about accommodation and food, being a regular cruiser. I have to say this hotel blew me away. The reception areas, gardens and refurb have really turned this hotel into a place to stay. I loved it. The only downside was the Noisy aircon unit outside my window and their version of a soft pillow compared to mine at home. Staff were friendly and attentive and food was excellent.
I would ask however that for conference events, they improve the check in and out as this resulted in long queues, Very frustrating.
Highly recommended for a stay in Stratford and I will certainly be visiting again
July 6, 2014
Rated 5.0 out of 5.0 excellent hotel in the best location in town
I would recommend this hotel as the best place to stay in Stratford. It is right in the heart on the town next to river and has a lovely outside tearrace bar. It is very modern with everything you need, staff are very friendly and efficient. Rooms are comfortable and the extra facilities of the pool and gym were very welcome.
Would definately stay here again, thankyou.
July 5, 2014
Rated 5.0 out of 5.0 by Shirley11 A smart, comfortable and welcoming hotel.
The Holiday Inn Stratford provides excellent accommodation at reasonable prices. It is in a brilliant location for sight-seeing in Stratford-upon- Avon.
All of the staff at the hotel are pleasant, friendly and efficient.
We have stayed at this hotel several times before and I always leave feeling that I want to return soon.
July 4, 2014
Rated 3.0 out of 5.0 by footballfan66 Not as good as before.
This was our second stay here. We used my points for a Rewards Night. The room certainly wasn't as good as our previously paid for room. The view was of a roof and the bathroom not as smart.
A trainee checked us in, unfortunately he was on his own. I am a Gold Elite member and was surprised not to be offered a points voucher or drinks from the bar as with other Holiday Inns. He did give me a complimentary wi-fi voucher but it wasn't clear if it actually charge-free or not.
The room was functional though, if not as slick as our previous stay. My wife thought sleep quality was very good. The entrance halls are very smart as were the bar and outside areas. We had breakfast but it was a bit chaotic and the eggs over-cooked.
The hotel is only five minutes from the town centre. This makes a great base to explore the area.
On checking-out I queried my checking-in concerns with another member of staff. It turned out that I was booked in as a Standard member and so didn't get the Gold Elite benefits. Just who was responsible, I didn't get to know. However, I was assured that I would get the bonus points (but still waiting). As for the complimentary wi-fi, I was informed that I should've selected a duration and the fee would've been waived. This wasn't explained at checking-in so I paid for a sim-card top-up.
Overall, it was a free stay. It is a very popular tourist spot. This Holiday Inn is quite large and caters for a lot of people. I would recommend this hotel.
July 2, 2014
Rated 4.0 out of 5.0 by Gazebot Weekend Break
I decided to book the hotel for a break with the girlfriend. From the moment we arrived the service received was excellent. The stay was enjoyable and we are intending to return later in the year with the kids.
July 2, 2014