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Rated 4.1 out of 5 by 463 reviewers.
Rated 5.0 out of 5.0 by Wonderful stay - very pleasant experience. Treated my Mum & Step Dad to a couple of nights for there anniversary. They thoroughly enjoyed their stay and would definately stay there again. Only a couple of complaints (no coffee in room and stain on spare pillow) but thankfully these were rectified very quickly. My Mum came back refreshed and happy. So well worth it and look forward to staying there myself one day. Thankyou Holiday Inn for making it a Happy Anniversary for my Mum. November 21, 2014
Rated 4.0 out of 5.0 by Comfortable and great location Great location near the centre of Stratford upon Avon. Pleasant ambiance near the river. November 20, 2014
Rated 2.0 out of 5.0 by Noise, noise, noise Our fifth stay in this hotel and our worst by far. Our room on the 2nd floor was next to the lift and we could hear it going up and down. It became apparent at around 9.00pm that there was a function being held below our room . The function in question was a marching band, numerous loud drums beating constantly, coming up through the floor. There was no escape from it. We could hear it with the tv on. When we needed to sleep at around 11.00pm and turned the tv off the noise was horrendous. We had no chance of sleeping. My husband tried to call reception but there was no answer. He then got out of bed, dressed and went down to Reception to ask how long the music was going on and was told until 2.00am. During the conversation an incident took place and male staff had to rush towards the restaurant area. After the conversation he was given the keys to another room down the corridor and at 11.20pm we had to pack up our belongings and unpack again in our new room. By this time although the new room was quiet we could not sleep. All in all not a good stay. November 20, 2014
Rated 5.0 out of 5.0 by Excellent value Third stay this year and makes visitng Stratford-upon-Avon more attractive. Located within minutes of the town centre you can easily make use of what the town offers and it does. We didn't request an upgrade but the staff tried. Although there were no Executive rooms left they added executive extras in our already comfortable standard room. We thought this gesture was fantastic. The evening meal was great value and of high quality. All staff were friendly and helpful. November 20, 2014
Rated 4.0 out of 5.0 by Public area great - Rooms disappointing My first impression of the hotel was very good, although the loud music blaring out of the outside of the building was a little strange. Reception area and bar area are very impressive. I'm a platinum elite member and the hotel could not upgrade me at to an executive room. However I had a letter saying complimentary water etc would be in the room. The room was disappointing. A very large bed but all a little shabby and the bathroom was tired and smelt a little. The duvet seemed to have been squashed into the cover making it uncomfortable and the pillows were really bad compared to other HIs I've stayed in. Not much difference between Soft and Firm No complimentary water or chocolates in the room so rang down and they were delivered later. Also was not given a free wireless voucher so had to ask at reception. We had dinner and breakfast in the hotel and service at both was efficient and professional. Breakfast was very busy but the staff dealt with it excellently and we didn't feel rushed. The hotel is in a great spot by the river and walking distance to all the attractions so I would stay again but please look at upgrading your rooms! November 20, 2014
Rated 4.0 out of 5.0 by Well appointed for amenities and town centre Excellent friendly service but some difficulties with room as sofa bed and linen not provided for our son. nor any toiletries in bathroom. All resolved without difficulty and within 15 minutes of arrival. November 20, 2014
Rated 5.0 out of 5.0 by As good as a Crowne Plaza Best Breakfast, and quality of Hotel and service levels here is as good as any Crowne Plaza I have stayed in would highly recommend November 19, 2014
Rated 5.0 out of 5.0 by Excellent location. Very welcoming entrance reception area Very good experience. Ideal to have onsite parking. Staff friendly and helpful Room spacious, clean and comfortable Breakfast plentiful and well cooked November 19, 2014
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