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Rated 4.0 out of 5 by 321 reviewers.
Rated 5.0 out of 5.0 by excellent short holiday We only managed to get away for 2 nights of holiday this year, so we chose to stay in the UK. The hotel felt like a proper European holiday hotel: the location is great; the staff are friendly; the service was excellent - we'll be back! July 22, 2014
Rated 5.0 out of 5.0 by Service, facilities and friendliest staff ever in a hotel We attended a conference at the hotel and we pleasantly surprised with the level of comfort. Location is perfect for anyone visiting Stratford Upon Avon. the hotel was spotless and the food was great. The factor that struck us the most was that ALL staff were extremely friendly at all times and fantastic ambassadors for the hotel. This was commented on by many of our group. During our conference we required some new facilities and room re-arrangement and this was always carried out immediately and without fuss. A place to re-visit. July 22, 2014
Rated 5.0 out of 5.0 by Location, location, location The hotel is of an excellent standard, with spacious, immaculate public areas complete with fresh flowers. The lifts were prompt, the bedrooms amply large enough and well insulated. We didn't dine in the restaurant, but enjoyed an excellent buffet breakfast. The location of the hotel is superb, enabling us to gently stroll to the theatre, museums, parks, shops and restaurants with which Stratford abounds. All in all, a most pleasant experience and one which we will repeat. July 20, 2014
Rated 5.0 out of 5.0 by Pleasantly Surprised The lobby, restaurant and bar have had a recent facelift and look very trendy. The rooms haven't had the same facelift, however, there was nothing wrong with the room we were allocated. We made use of the gym and leisure facilities and they were perfectly adequate. When checking out we found that a drinks order had been charged to our room (and it wasn't our drinks), no quibble, we just informed the receptionist that it wasn't our charge and she removed it with no hassle, just an apology and a smile. This is a very good advert for the Holiday Inn brand! July 17, 2014
Rated 4.0 out of 5.0 by Quick stop in my home town I took a fast stay at the Holiday Inn and made use of points. I arrived very late and was quickly checked in by a tall Chinese member of staff who was articulate. Rooms are sadly not yet refreshed and I had an old room and old bed. I only needed someone to crash so this was ok. July 14, 2014
Rated 4.0 out of 5.0 by Nice hotel The hotel itself was lovely and had beautiful surroundings and features. Was a bit disappointed I booked a double room but was given a twin room instead. Also although the room was nice and nice view, the armchair in the room was very smelly and the pillow was even worse. I left a note in the room for housekeeping to look into this and the pillow was removed. Apart from that, everything was as expected! July 6, 2014
Rated 5.0 out of 5.0 by Statford conference stay Having stayed last week for a conference and very picky about accommodation and food, being a regular cruiser. I have to say this hotel blew me away. The reception areas, gardens and refurb have really turned this hotel into a place to stay. I loved it. The only downside was the Noisy aircon unit outside my window and their version of a soft pillow compared to mine at home. Staff were friendly and attentive and food was excellent. I would ask however that for conference events, they improve the check in and out as this resulted in long queues, Very frustrating. Highly recommended for a stay in Stratford and I will certainly be visiting again July 6, 2014
Rated 5.0 out of 5.0 excellent hotel in the best location in town I would recommend this hotel as the best place to stay in Stratford. It is right in the heart on the town next to river and has a lovely outside tearrace bar. It is very modern with everything you need, staff are very friendly and efficient. Rooms are comfortable and the extra facilities of the pool and gym were very welcome. Would definately stay here again, thankyou. July 5, 2014
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