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Rated 4.1 out of 5 by 376 reviewers.
Rated 4.0 out of 5.0 by Chris - Carmarthen We would recommend this hotel but with some reservations. Make sure that you don't get a room that overlooks the extractor fans. The language skills of some of the housekeeping staff was limited. Faults in the bathroom were not understood. Otherwise our stay was enjoyable and the standard of cleanliness was excellent. August 29, 2014
Rated 4.0 out of 5.0 by ENJOYABLE FIRST VISIT TO A HOLIDAY INN There is not much we can say that was wrong with this Hotel. All staff were friendly and helpful. The breakfasts were fine - so much choice and prefer a help yourself service. Our bedroom was very comfortable - wished we could have had the window opened though (Health and Safety I suppose). The only downside was hearing our next room guests arguing and shouting. This was because I think we had a dividing door between us and could hear everything. August 29, 2014
Rated 3.0 out of 5.0 by very dated rooms This hotel advertised itself as refurbished which the general guest areas such as the restaurant, bar, and entrance were. However the rooms were very dated and not particularly clean. Aircon did not work nor did the bathroom vent despite the hotel placing a notice that did request you not to leave the bathroom door open. Staff could not direct me to Warwick Castle and googled every location request from us. Prior to this we had stayed at Holiday Inn Liverpool which we rated 10/10. Suggest Holiday Inn SUA take a trip to see the Liverpool operation. August 28, 2014
Rated 5.0 out of 5.0 2nd Visit Once again we were very impressed with the service and the facilities at this hotel. Everyone is extremely friendly and the hotel is spotless. This is our second time visiting and we are planning a third. The hotel is very well situated in Stratford so its easy to get to all the attractions of the town. Excellent. August 28, 2014
Rated 4.0 out of 5.0 by Breakfast Make sure you dont expect toast at the hotel, only bread - toasters useless August 28, 2014
Rated 4.0 out of 5.0 by Good service-Recommended My wife and I stay at this Holiday Inn frequently and have always found the staff helpful and efficient. The rooms are quite acceptable although certainly not of a ‘boutique’ style, in fact traditional Holiday Inn. The car park seemed busier than usual and quite a few spaces were reserved for conference organisers, including an accessible bay which appeared to be unused for at least two days. Perhaps the organiser was disable perhaps not but it is galling for one guest to be given preference over others. We have just booked again online for another stay and contacted the reservations office to request two particular rooms as our daughter will be with us. This request was accepted in an efficient and competent manner—not my experience in so many other hotels August 27, 2014
Rated 4.0 out of 5.0 by Great Expectations An up to expectation visit to the splendidly located Holiday in for the equally pleasing Shakespeare experience. The Barretts August 27, 2014
Rated 4.0 out of 5.0 by Relaxing break Finally got the opportunity to stay at this hotel and was not disappointed. Staff overall are extremely friendly and helpful, the facilities are good and the whole hotel has a calming feel about it. Great relaxing break with the hubby. August 26, 2014
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