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Rated 4.1 out of 5 by 463 reviewers.
Rated 4.0 out of 5.0 by Nice place to stay ...... This holiday inn provides the expected standard of comfort and facilities ..... My wife particularly liked the gym, and my children liked the pool. The location is excellent. Superb breakfast, only let down by having to get hot drinks from a machine rather than brought to your table by a human. August 23, 2014
Rated 4.0 out of 5.0 by Excellent apart from wall to wall music Room/bed/facilities/service/food/staff all excellent. A choice of pillows was really good. The only criticism is the music played throughout the hotel. This is unnecessarily loud, especially in reception. There is even music outside in the garden and in the car park near the main door. Unlike other hotels in the area, there are no quiet areas to sit and read (or work) which is a pity as not everyone wants loud music all the time. I have stayed at the Stratford Holiday Inn a few times before and on this last occasion (August 2014) the music level was more intrusive than previous visits. The only quiet place was in my room! August 22, 2014
Rated 5.0 out of 5.0 by Better than expected stopover at the Holiday Inn Stratford We booked the Holiday Inn as a stopover after visiting Warick Castle for the day. It took at most 20 minutes to reach the hotel. Before we arrived we were aware of new refurbishment to the reception, lobby, bar, restaurant and outdoor areas but were amazed by the actual level of finish when we arrived! The ground floor areas were spacious, spotless and well maintained with decorators still touching up the smallest imperfections. We were quickly checked into our fair sized room that had all the expected items all in working condition. We booked a large double room with extra bed for the three of us but both beds were substantial in size with the double more like a king and the pop-up bed like any normal single bed. However they forgot to add an extra mug to the tray and my teenage son wanted an extra pillow to sleep with so we called down to reception and within 10 minutes they brought us up extra pillows and an extra mug with extra sachets. The evening restaurant menu was quite pricey but was worth the extra cost and the breakfast was well stocked with lots of choice where there was even a chef waiting to make omelettes to order in front of you. We made use of the pool and gym both in the evening and the next morning and found it to be not overcrowded or crammed with children which was a pleasant surprise considering the hotel was full. For a stopover at a Holiday Inn we definitely did not expect these standards and will certainly be returning! August 21, 2014
Rated 5.0 out of 5.0 by Excellent service and receptiveness We were upgraded on arrival as our rooms were not on the same floor. The apology and change of room was handled with sensitivity and courtesy. We were made to feel very welcome and enjoyed a lovely family get together. August 20, 2014
Rated 5.0 out of 5.0 by Enjoyable experience A very clean, attractive and modern hotel. Well situated for the town and amenities, and in a great location adjacent to the river. Park up the car, you wont need it. One lift still out of order awaiting spare parts. On arrival we found a couple of slight problems with the room, which couldn't be rectified due to it being weekend, but it didn't cause us any discomfort, and we were compensated on departure, which was much appreciated, as we didn't ask for, or expect anything. Room was comfortable and well equipped, although storage space a little limited, but adequate for the three nights of our visit. Food very good, especially breakfast (buffet#, which provided either full English or Continental, or both if you wished. We only had two evening meals, the first being buffet style.#Suggest you pick a time when the buffet is being well used to ensure the hot items are freshly cooked), Our second meal was set menu for two persons which we thought good value for a top hotel. We found all members of staff to be very friendly and helpful and couldn't be faulted. Overall a very enjoyable weekend, and would definitely stay here again. August 20, 2014
Rated 2.0 out of 5.0 by terrible bed and bad service 2 x beds pushed together 2 x mattress rock hard bad room house keeping. breakfast plain bad service August 20, 2014
Rated 5.0 out of 5.0 by Location The Location of this hotel is excellent within easy walking distance for myself as my husband was in his wheelchair. As for the staff excluding my experience on arrival and my room problem I could not fault them , Excellent Hotel and after my stay in Stratfford we went on to stay in Holiday Inns in Milton Keynes Cambridge and Lincoln. . August 16, 2014
Rated 4.0 out of 5.0 by good location. near thater and Shakespeare's birthplace. lobby and wooddeck near liever are comfortable! August 16, 2014
Rated 4.0 out of 5.0 by August holiday stay We recently stayed for one night. The hotel was undergoing refurbishment but that did not make any difference to our stay. The hotel lifts were out of action which did mean queues formed and using the stairs became necessary, which with luggage was not particularly easy to negotiate. The staff were very obliging and the time spent at the hotel was relaxing. August 15, 2014
Rated 5.0 out of 5.0 by comfortable and great helps I did get stamach pain in the night, the front desk manager she was great helps to call emergency and help me reduce pains. August 14, 2014
Rated 5.0 out of 5.0 by Great hotel This hotel is excellent. We have stayed here many times. The staff are very friendly. The food and rooms are excellent and good value. I would recommend this hotel to anybody. August 13, 2014
Rated 5.0 out of 5.0 by Fantastic service Wonderful staff, really lovely refurb - great view of the river on the terrace. A relaxing stay. August 13, 2014
Rated 3.0 out of 5.0 by Reasonable experience with good food. I stayed at the Holiday Inn in Stratford with my partner recently. Overall I had a positive experience, there were some things which I found disappointing. When we first arrived there was a brown substance in the bath. I wiped it out and I'm pretty sure it was mud, around the size of a 50p, perhaps an accident from a cleaners shoe; but not the greatest of welcomes. The overall cleanliness was okay. I found the walls very thin; when the man in the next room decided to have an argument with his wife at 1.30am I could literally hear it word for word; and being close to the lift shaft wasn't the best. I could hear the mechanics every time it was used. Luckily, or perhaps unluckily because we were on the third floor, both lifts broke down on the second day of our stay. The size of the room was good and the bathroom was very spacious. The location of the hotel is ideal for accessing Stratford. It also worth noting that you could park for the whole stay for just £5 extra, this is fantastic as parking in Stratford isn't easy or cheap to find. The breakfast was superb, lots of choice with polite smiling staff and great tasting food. Overall I would return but those few things did disappoint me from a hotel chain with a good reputation and a hardly cheap price. August 13, 2014
Rated 5.0 out of 5.0 by Very enjoyable stay From the moment we arrived we found staff friendly and helpful. We liked the public spaces, especially the riverside terrace. Room perfectly adequate, except for feeble shower. Location convenient. We'll certainly come again if we need to be in Stratford. August 12, 2014
Rated 5.0 out of 5.0 by Lovely weekend break We only stayed the one night but would definately return the staff were very friendly and helpfull. The garden overlook the river so relaxing to sit out and have a drink August 12, 2014
Rated 5.0 out of 5.0 by Surprisingly good value hotel for Stratford Was surprised when booking at the good price I got on line and then to arrive and find a very high standard of Holiday Inn. It is very upmarket and looks and feels that way from reception/rooms/bar and restaurant area. Only downside was the staff seemed a little cold on reception and bar staff were OK but rather rude when we tried to get a drink just after midnight. It's a hotel people use, like us, when going to the RSC, so people might want to make a pleasant evening afterwards, not feel their evening was cut short. Otherwise would recommend a stay here for anyone attending RSC events. August 12, 2014
Rated 5.0 out of 5.0 by What a fantastic hotel! What a fantastic couple of days we've just had in this hotel; the ground floor reception, bar and restaurant could be in Vegas; it looks superb. Staff were very welcoming and knowledgeable. We had a great room with a lovely big comfortable bed and a separate curtained off section with bunk bends. Breakfast and bar food were really good, staff always friendly and attentive. Stratford is just across the road so the hotel couldn't be any better located. We received free chocolate, water, lemonade and free parking for being a Platinum member so that was well received; thank you. Unfortunately, we didn't have time to try the pool but we will be back for a longer stay next time. Thank you everyone! August 11, 2014
Rated 5.0 out of 5.0 by excellent location and service A really relaxing experience, very welcoming and comfortable. A phone charger accidently left in the room was very promptly sent on. Perfect. August 11, 2014
Rated 5.0 out of 5.0 by A Dream Break Once again Holiday Inn's provided a pleasant and warm hotel. From the moment we arrived nothing was too much for the staff, from extra tea and sugar to finding a Ladies Hairdresser for my wife. The setting by the river was fabulous, as were the room and food available. We look forward to returning in the near future. August 11, 2014
Rated 5.0 out of 5.0 by Fabulous staff A relaxing and spacious hotel. Experience enhanced by the helpfulness of the staff, from reception to restaurant. August 11, 2014
Rated 4.0 out of 5.0 by Smart, modern, good location Very well sited for the theatre and town with pleasant gardens at rear. We particularly enjoyed the swimming pool in the early morning, when we had it to ourselves. Breakfast was excellent and the staff throughout were all very helpful. August 10, 2014
Rated 5.0 out of 5.0 by Excellent Hotel Central Stratford For those wishing to have a very comfortable and pleasant stay in the centre of Stratford the Holiday Inn is excellent. It is within 5 minutes walk of the centre, just over the bridge really. There is a large car park and spar facilities. The pool is small but pleasant. Will be staying there again very soon. August 9, 2014
Rated 3.0 out of 5.0 by Average stay The hotel was nicely refurbished and the lobby was lovely to walk into. The hotel staff at reception were friendly and answered all my questions. The room was also newly refurbished - and I would recommend ringing ahead of your booking and requesting a newly refurbished room. The room had all the facilities you need, for example coffee and tea making facilities and hair dryer, shampoo and body wash in the bathroom etc. The only disappointment I had was that considering the price of the room per night, I would have expected free wi-fi provided in the rooms, and free breakfast. Perhaps as well free parking for hotel guests - although the parking rate is competitive to other places to park in town, and the hotel is very conveniently located as it's literally within seconds of the town if you are walking. August 8, 2014
Rated 5.0 out of 5.0 by Great Conferencing Facilities Used this hotel for a Conference and stayed 2 nights. Conferencing facilities and helpfulness of staff excellent. Bedrooms are a good size and clean, furniture could do with an update. Positioned in the centre of Stratford so easy to visit the attractions and local restaurants, so great Hotel for Business or leisure. August 8, 2014
Rated 5.0 out of 5.0 by Overall exemplary stay From booking in to booking out was a great example of how hotels should be. August 6, 2014
Rated 4.0 out of 5.0 by Excellent location and superb guest room We have stayed at this hotel on several occasions and always enjoyed our visits. The only downside on this occasion was that a couple of coach parties were in the breakfast room at the same time as us, which resulted in chaotic scenes and a shortage of food. Everything else was to the usual high standard. August 4, 2014
Rated 5.0 out of 5.0 by Wonderful Hotel in the centre of Strarford. This excellent hotel was a pleasure to visit, the location was ideal for a visit to Stratford on Avon. The staff all did everything they could to make our stay a relaxing pleasure.Would recommend to everybody who would like a very enjoyable experience. August 3, 2014
Rated 5.0 out of 5.0 by Lovely Hotel Great location, nice terrace overlooking River Avon, good breakfast, comfy bed ... Couldn't ask for more. August 1, 2014
Rated 5.0 out of 5.0 by Fantastic family stay We recently spent 3 nights at the Holiday Inn Stratford and I have to say we had a wonderful stay. The staff and facilities were all fantastic, the hotel bedrooms could probably do with a refurbishment but this did not detract at all from our stay. The bedroom was clean and a very good size. The public areas of the property are excellent and provide an abundance of areas to eat and relax in. I would not hesitate to recommend this hotel and would like to thank all of the staff for the high level of service provided. We will definitely return! August 1, 2014
Rated 5.0 out of 5.0 by Wow This hotel has wonderful public areas and is very handy for town. The waiting staff are charming. July 31, 2014
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