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Rated 3.8 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Front desk staff above and beyond When I checked in and the staff saw how many points I have, they looked for an upgrade for me without me having to ask. I appreciated that. They treated me like a king. I travel every day of the week except weekends. I usually select some Holiday Inn brand. I was glad to have selected this particular hotel. When you're treated like I was when I arrived, you remember it. I will stay at this hotel again whenever I am in the area on a job again, which will happen. This is one of the better hotels I have stayed at. December 14, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Very good hotel! We have a wonderful night at this place. December 6, 2014
Rated 5.0 out of 5.0 by Staff is Excellent I had a few delays in my travel which didn't not allow me to check in early the next morning. The staff was great on helping me extend my stay. December 2, 2014
Rated 4.0 out of 5.0 by Decent Hotel close to everything We really did enjoy our stay at the Cleveland-Strongsville Holiday Inn...the only reason for not giving five stars is the pull-out bed not working...we did cal the staff to fix, and yes, they did not show up to fix and the children had to sleep on the floor...my only reason for not perusing the issue was because it was a holiday, and the hotel was quite booked, and we did not realize that the bed did not work until late....we couldn't stay up and wait to keep calling for maintenance staff...other then that little hiccup...all else was good. December 1, 2014
Rated 5.0 out of 5.0 by Excellent service Arrived at the hotel and the desk clerk gave me the best service I hadin a long time. I am a gold card member and she treated me like I was. I will be staying at this hotel again!!! November 27, 2014
Rated 5.0 out of 5.0 by Great place to stay This is my 4th stay the hotel. I keep coming back for the Great Service, Hospitality, Cleanliness and overall Great Stay. Thanks so much to the entire staff for providing a great Weekend. November 27, 2014
Rated 2.0 out of 5.0 by Did not like this The hotel is undergoing some need repairs. I didn't not like my stay there at all and would not recommend that anyone stay November 26, 2014
Rated 3.0 out of 5.0 by Nice people - room needs work The people inside the hotel were fantastic. During my visit, there was a large snowstorm. When I left the next morning, the parking lot still had a lot of snow on it. I could not tell if it had been plowed around the parked cars, or if the cars themselves had created the paths. I had little to no hot water each night I tried to take a shower. November 24, 2014
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