Rated 3.8 out of 5 by 310
Rated 3.0 out of 5.0 by lenny 21 needs a facelift
This hotel was under remodeling. The room I was in was poor to fair. No bathroom lighting other than the mirror. Was told that is all there is?
Elevators to my floor, 4th were not working so I had to use the stairs from the thirs floor? After asking again I had to take a different elevator.
Room was dingy and had a stale odor.
May 30, 2015
Rated 1.0 out of 5.0 by Drill specialist Worst experience ever
Granted, this hotel was under construction during my stay, but that did not account for the filthy room.
There was mold in the shower, even after asking the front desk to make sure it was cleaned, it had not been completely done. I took off my shoes to relax, but when i looked at my socks, they were filthy from walking on the carpet.
The price of the room was well above any other hotel in the area, but I was stuck after arriving, all other hotels were booked after my first night at the hotel.
Don't count on being able to access the Internet, even the staff couldn't connect for the greater part of my stay.
This is not what I expect from Holiday Inn.
Avoid at all cost!
May 29, 2015
Rated 4.0 out of 5.0 by Larry J.T. Front Desk Staff
Joe,Ryan and Erica were at the front desk when I checked in. They were extremely friendly and helpful! Fantastic job "front desk folks"!
May 29, 2015
Rated 1.0 out of 5.0 by Polka Dancer Bad experience Hotel not clean
Your hotel was not cleaned, dirty bathroom floors, tub had cracks, drapes were ripped and dirty, air conditioning did work.
Bar prices where charged different in the convention by each person different.
Nothing good hear to say.
May 28, 2015
Rated 5.0 out of 5.0 by seb1234 comfortable room and great service
I attended our yearly state convention on this particular weekend. There were 150 of us and we were treated royally. The staff made us feel special and if we needed anything there was always someone available to get it. Everyone of the staff always had a smile and hello for us. I would recommend this hotel to anyone visiting the Strongsville area for business or pleasure.
May 22, 2015
Rated 4.0 out of 5.0 by Hathaway Room
The drape in the room did NOT fit the window! Morning sun could come in on the side that was not covered. That should be corrected ASAP! Pillows need to be replaced, also. And as I previously said a refrigerator would be greatly appreciated by people traveling long distances with beverages that need refrigeration. Other than these small things (not the window dressing) the room was comfortable.
May 14, 2015
Rated 5.0 out of 5.0 by JD369 Great Staff
The people make the company. Without great people, the company can't be successful.
May 13, 2015