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Rated 3.9 out of 5 by 135 reviewers.
Rated 5.0 out of 5.0 by Well run hotel, great value Everything as it should be, staff very professional and helpful. A great value for money hotel to stay at. August 24, 2014
Rated 5.0 out of 5.0 by Comfortable bed clean , and very very good staff We found that the hotel was excellent in many ways. On arrival the staff couldn't do enough for us , and the girl Krishma left our room spotless every day. The manager on the desk always went out of his way to make sure everything was as we wanted it. Consequently we had an excellent time. August 23, 2014
Rated 1.0 out of 5.0 by violence at hoilday inn dad passed away 3 days previous , after a lot of soul serching, decided to proceed with short break, mainly because of large extended family to help my mother,,,,,,,,big mistake''''''''''''' worst short break ever taken, due to wedding party violence, night shift manager tottally overwelmed, ps not his fault August 21, 2014
Rated 4.0 out of 5.0 by Arrival On arrival at 20.00 hrs at the main entrance there were some 8-10 people, including one member of staff, stood in front of the door smoking. They moved aside to allow entrance and it was not a major problem but it did colour the initial impression of the hotel. Perhaps a smoking area to one side of the entrance might be the answer August 21, 2014
Rated 4.0 out of 5.0 by Good location Good location and plenty of parking. Friendly check in staff. Good rooms and ideal for an overnight stay. Driving back to the far south-west from Norfolk it provided an ideal stopover. Poor experience in the restaurant would probably mean I would eat elsewhere in future. August 14, 2014
Rated 3.0 out of 5.0 by Not the best nights stay I've ever had.....................but...... Booked late to stay here as needed a quick bed down for the night between London and South Wales. Check in was usual, greeted in the normal manner, and I was a little surprised to be greeted by the same lady less than seven hours later........... This hotel has a gym facility on site. I'd suggest you ask for a room away from the health club as patrons were not very quiet leaving nor arriving at 06.30 the following morning. The receptionist did apologise for the noise but even I knew there was little she could do about it. August 12, 2014
Rated 4.0 out of 5.0 by Great staff This is the second time we have stayed there. Staff are very helpful and friendly. However the hotel rooms and bathrooms could do with renovation. The rooms are quite small and dated. The garden area weather permitting is really nice. It is definitely the staff that make this hotel. August 11, 2014
Rated 5.0 out of 5.0 by comfy bed and great service lovely hotel, staff very courteous and very smartly dressed. will stay there again when i'm next in the area. overall -- excellent August 2, 2014
Rated 2.0 out of 5.0 by stay at swindon Staff brilliant .Menus in hotel is very poor more like some foreign hotel like turkey not representative of a quality english hotel. August 1, 2014
Rated 3.0 out of 5.0 by Short break Hotel in pleasant surroundings. Close to motorway but a bit far out of town. Nice little leisure centre (gym, pool, whirlpool). Bar drinks a bit pricey. August 1, 2014
Rated 4.0 out of 5.0 by Out of town experience Nice and conducive environment, away from the noise of city centre. July 31, 2014
Rated 5.0 out of 5.0 by Friendly Service My wife and I enjoyed a lovely night away at the Swindon Holiday Inn. Staff were friendly and helpful. Everywhere was clean and tidy Dinner was excellent July 30, 2014
Rated 4.0 out of 5.0 by Gutes Hotel für kurze Aufenthalte Sauberes Hotel, welches alles Notwendige für einen Kurzaufenthalt bietet. Freundliches Personal July 22, 2014
Rated 5.0 out of 5.0 by Hotel Stay Swindon 2014 Nice high quality hotel with a great walking area by a lake in picturesque setting. The hotel is well staffed and has a great bar at the center of activities. The outdoor patio with the excellent food and beverage choices was a hit for our group of engineers. Some of our guys used the sauna, pool, and workout room and rated it highly. The cleaning staff always ensured that the bathrooms were clean, beds made, and coffee, soaps, and towels were restocked. A nice hotel with really darkened rooms when you want to sleep in. Good heat and airconditioning. All in all a great place to stay July 21, 2014
Rated 4.0 out of 5.0 by Nice Place This is a nice place to stay. I liked everything about the Holiday Inn Swindon especially being able to sit and relax in the courtyard in the evenings. The water pressure in our shower was almost non-existent. I don't know if this was just our room or if it is throughout the hotel. If the water pressure had been normal, I would have given this hotel 5 stars. July 18, 2014
Rated 3.0 out of 5.0 by Not a bad stay Stay was fine, check in was good and staff were friendly. The duty manager was very accommodating. rooms were fine for me as a business traveller. Breakfast was a bit of a disaster with the staff having a domestic and the food looking a bit old, but apart form that I recommend the hotel. July 17, 2014
Rated 5.0 out of 5.0 by A good place to stay Found this Hotel to be of very high quality with friendlly staff and a very good restaurant. Facilities were very good. Atmosphere was relaxed,rooms comfortable and adequate for my stay. Only downside was no Refridgerator in room ,otherwise everything I needed. Would stay again if in the area,nodoubt. July 17, 2014
Rated 4.0 out of 5.0 by Superb service by staff at Dinner Although hotel is not great, staff are brilliant. They are better than many 5* hotels in swindon. I just loved their genuine care and attention to detail. July 13, 2014
Rated 5.0 out of 5.0 by Highly recommended! Thanks for a great overnight stay at your hotel recently. We found the room and communal areas to be very clean, and enjoyed using the swimming pool. We appreciated the welcoming, helpful service from all staff throughout our stay. I am especially grateful to the restaurant staff at dinner and breakfast who signposted me to the gluten free options on the menu. Good children's menu too. July 13, 2014
Rated 4.0 out of 5.0 by Great Staff The staff were really good in all areas, the room was clean and tidy if a little small. Easy access for the motorway or the town and coate water park is opposite the hotel. July 10, 2014
Rated 5.0 out of 5.0 by Swindon traveller Very friendly hotel staff. Good location. Quiet hotel. July 4, 2014
Rated 5.0 out of 5.0 by Great pool 2nd time we've stayed at hotel and had a good experience both times. Room clean and big bonus for us is the great pool. Service at the restaurant for evening meal was bit hit and miss. Staff weren't that organised and either were really slow or wouldn't leave us alone! Food ok and would eat there again but be sure to check your food bill as ours was wrong both evenings we ate there. June 26, 2014
Rated 4.0 out of 5.0 by Excellent welcome Large coach party due to eat in restaurant but receptionist not sure when. So found out and rang my room then helped advise what best to do so as not to suffer from full restaurant. June 24, 2014
Rated 3.0 out of 5.0 by good service nice staff Poor outlook from window bushes and entrance door laundry room June 22, 2014
Rated 5.0 out of 5.0 Staff so helpful We had a family celebration and decided to stay here, and have a room available to us during the day, with buffet for 25, and an evening dinner for all of us.The staff who arranged our booking were very helpful in making the arrangements. On the weekend itself we found everyone in all departments put themselves out to make sure we had everything we wanted. The food was of a higher standard than we'd expected, and the facilities such as the leisure club were excellent. But what really stood out for us was the attitude of all the staff who were really genuinely welcoming and helpful. June 12, 2014
Rated 5.0 out of 5.0 by great price, very comfortable great place - would stay there again. Breakfast expensive, so went to pub across the road. June 10, 2014
Rated 2.0 out of 5.0 by Restaurant service good but spa service poor I've stayed at this hotel on several occasions for work. The restaurant staff always seem friendly and efficient. The spa staff though, don't offer the same level of attention or customer care. I arrived late and the room service phone took a long time to get answered and the food took about 40 minutes to arrive. It was a bank holiday and I had driven for nearly three hours to be close to my office for an early meeting the next morning. It just felt like the hotel wasn't firing on all cylinders because of the holiday. June 6, 2014
Rated 5.0 out of 5.0 by WiFi Can't understand why WiFi isn't free it doesn't cost anymore for every customer to use. and the charge is very costly if you pay. June 5, 2014
Rated 2.0 out of 5.0 by Is this a smokers hotel Corridor and room smelled of cigarette smoke, no offer to change to another area of the hotel - No lift to floors above the ground floor - Would not recommend this hotel unless you are a fit smoker. May 31, 2014
Rated 3.0 out of 5.0 by Desperate need of help This was the 4th Holiday Inn Group hotel in a two week business trip and was by far the poorest. Although the staff were friendly and the wifi was available and free to us as Gold Elite members the hotel itself is in need of updating. To be more precise - carpets in the corridors are marked, well trodden and generally uninspiring, our room felt as though it was built in the fifties occasionally decorated and unloved - for example there were round pin plug outlets in the wall, too few 13 amp outlet sockets which meant we had power cables trailing around the room as we recharged our various business devices. We were travelling with a large amount of luggage which meant the lack of lift to the second floor certainly inconvenienced us (we discussed this with reception who looked for alternative rooms but advised that those on the group floor were smaller and would have created a different problem). The bar area was uncomfortable and not welcoming May 28, 2014
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