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Rated 4.3 out of 5 by 608 reviewers.
Rated 4.0 out of 5.0 by Good value for the location Location in the Rocks, walking distance from bridge and Circular Quay is excellent. Cheaper than most other hotels in area. Quite adequate for rooms, service etc. Smallest swimming pool I've ever seen! December 6, 2013
Rated 5.0 out of 5.0 by Great Service Great location and fantastic very helpful staff. Room was very comfortable with a fantastic view. December 5, 2013
Rated 4.0 out of 5.0 by Great location - some parts a little tired Great location for the Rocks and cruise terminal. Some of the rooms are a little tired - especially bathrooms and windows, traffic noise can be a problem. December 5, 2013
Rated 5.0 out of 5.0 by central location, very safe for solo travelers centrally located within walking distance of the historic Rocks district and Central Quay. Quiet, comfortable, clean and excellent service from knowledgeable friendly staff December 4, 2013
Rated 4.0 out of 5.0 by Great Location! Great location - bus stop just across the road; circular quay just 5 minutes walk away. Reception staff were friendly when we checked in at about 11pm. Chose not to pay to use Wi-Fi; also chose not to use room service. Double beds were great with a choice of soft or firm pillows. Bathroom was clean and functional although starting to look a little outdated - could do with a bit of an upgrade. Our standard twin room came with a fridge, kettle and three cups and spoons - it would be even better if it came with a toaster, a couple of plates and some more cutlery (we ended up eating weetbix out of the coffee cups!) but what was provided was clean. Complimentary shampoo, conditioner, body lotion provided in the bathroom - would be great if they could provide a small bottle of sunscreen too. Option to have towels and bed linen changed daily or to reuse them was good and shows some environment awareness. Overall a very enjoyable stay :) December 4, 2013
Rated 5.0 out of 5.0 by Overnight stay great Great place to stay, location right in the rocks area, great views from pool deck, and staff very friendly. If I had to whinge it would be about the signage on the front od the hotel, not the usual colours for Holiday Inn but probably because of the heritage I suppose, just a abit difficult to locate. December 2, 2013
Rated 5.0 out of 5.0 by Barbara from Queensland Having stayed at Holiday Inn The Rocks at least 3 times over the last few years I can recommend it as a very convenient, comfortable and pleasant hotel. Being close to the excitement of Circular Quay,including the overseas cruise terminal, the Harbour Bridge,several galleries and the Rocks Markets as well as general shopping I have found ample time there to enjoy a variety of activities. It is not a spectacular hotel but very well run by an excellent staff. December 2, 2013
Rated 5.0 out of 5.0 by Great Hotel at a Great Location in Sydney Our stay at you hotel was wonderful! Great location in the Rocks section of Sydney close to the transportation hub at the Circular Quay. Staff was extremely helpful and able to attend to our every need. No full service diner on site, but plenty of places to eat nearby. December 1, 2013
Rated 5.0 out of 5.0 by Central location We had been recommended to stay at Old Sydney by a family friend who is a regular visitor. His description was accurate. From the roof you have the bridge to your left and the Opera house to the right.(that is if a huge liner does not block your view.) We stayed two nights and did the hop on hop off bus tour the Captain Cook Coffee cruise and completed the bridge walk. All this is possible because everything is a five minute walk from the hotel. The staff were most helpful . All in all another terrific Holiday Inn experience December 1, 2013
Rated 5.0 out of 5.0 by Fabulous Disposition We loved staying at Holiday Inn as it was so close to all the action. Right near the harbour and fabulous cafes and restaurants and also love the markets right outside our hotel. Also just a board-walk from The Opera House. The only downside was a very loud band on the Friday night at one of the nearby restaurants. We would stay again. December 1, 2013
Rated 2.0 out of 5.0 by Great location but too many problems Location superb. Great breakfasts, if a little pricey. Staff friendly and on the surface helpful, but it didn't work out that way. Hotel's wifi offering pathetic - at least one of the two PCs was out of action the whole 5 nights I was there. If you used your own laptop it was expensive after the short free period. Problems included: aircon in room not sensitive enough; morning call came through an hour early; two errors on bill. November 29, 2013
Rated 5.0 out of 5.0 by Comfortable Hotel in Top Location This is a very convenient location for those wanting to experience the old part of Sydney, in the middle of the Rocks area and convenient to Circular Quay ferries, trains and buses. It lives up to normal Holiday Inn standards, is not that cheap but probably reasonable for the area, no restaurant for evening meals but this doesn't matter because there are so many eateries at all levels nearby. November 29, 2013
Rated 5.0 out of 5.0 by Excellent location, homely atmosphere It's not often I'll take time to write a review but I think its justifiable for the Holiday Inn. Great location. Friendly, helpful staff (with an excellent sense of humor!). Homely atmosphere and a fabulous breakfast! Rooms are basic but quiet, clean and comfy beds. Highly recommended! November 28, 2013
Rated 1.0 out of 5.0 by Poor customer service The customer service was terrible! I arrived at the hotel to be advised that the valet parking was closed and I would have to self park at a public car park in the rocks. After driving there, parking and walking back 20 mins had past. To say I was less than impressed was an understatement. Then the next morning I check out walk back to the public car park only to be charged $60 for parking when I was told it was $25! November 27, 2013
Rated 4.0 out of 5.0 by Internet Location, Service, Rooms all very good, free internet 10 mins a joke! November 25, 2013
Rated 5.0 out of 5.0 by Our holiday 2013 Everything was perfect. Location was fantastic. We were looked after very very well. We felt very much at home. All the staff were very friendly and always had a smile. The staff who looked after us at breakfast were 1st class. Hotel very clean and if ever we went back to Sydney this would be our choice again. We loved Sydney. November 24, 2013
Rated 5.0 out of 5.0 by Great stay and exerience This hotels greatest asset is its wonderful warm and friendly staff. I had a lovely stay here recently with my family and for the location very well priced close to the cruise terminal s perfect for a night pre or post cruising -close to a cluster of great cafes and restaurants . The hotels breakfast is amazing value and one of the best selections for a 3 and half star hotel.Again the staff in the sall restaurant were helpful,friendly and attentive . Fairly obviously a great team culture within the staff. The rooms are in need of a soft refurb but that didnt detract from our stay .Woud stay here again in a heartbeat . November 14, 2013
Rated 5.0 out of 5.0 by Great stay My wife and I stayed Saturday night here and were very impressed by the service and facilities. Staff were friendly,courteous and very helpful. Check in was quick and efficient. Proximity to attractions was great; all within a short walk. The view was amazing, the bridge, Opera House, harbour, etc. We parked our car nearby at reduced rates for the time of our stay. Driving in from the north was easy and quick, although it was around mid-day on Saturday and May not be as smooth on a busy mid-week day. We cannot comment on food since we were attending a wedding on Saturday and eating with friends on Sunday. Will certainly stay here again and would recommend highly. November 13, 2013
Rated 4.0 out of 5.0 by Food Quality Greetings, Thanks for allowing us to share our comments about your hotel. The rooms seem dated. we had the buffet breakfast, it was very sad food tasted bad.... other than that great location! Thanks Andrew, New York November 12, 2013
Rated 5.0 out of 5.0 by Great Location We stayed here for two nights in November 2014. The reception desk staff were great. Our room was clean. There was a little bit of noise from the street but it didn't keep us awake. The bed was comfortable. Breakfast is a lovely buffet with an egg station. The staff at the breakfast restaurant were very helpful and pleasant. I had my family meet us in there for Breakfast on the Sunday and the staff could not have been more helpful or accommodating. The pool on the roof has great views of Sydney Harbour. We didn't get to use it but we did go up for a look. Overall it is a pleasure to stay here, we have stayed before and would stay again. November 12, 2013
Rated 2.0 out of 5.0 by Out dated and run down I expected that the king suite would not have a broken bathroom cupoard and peeling grout. When I mentioned it to the staff at checkout she said "it cost money to renovate". November 10, 2013
Rated 4.0 out of 5.0 by Great location Don't expect the rooms to be 5 Star, but expect the location to be everything that is "Sydney"....you won't need your car here -- as they say, location location location! PS Room was very large notwithstanding it was 'tired'... November 7, 2013
Rated 4.0 out of 5.0 by Excellent location for walking to all the icons. Room could definitely use a facelift, cracked paint etc, but all in all had everything we needed, including slippers that were way too big! The bar fridge was old and had no freezer section for ice. Airconditioning was good but only had two options....high or off! Thought the inhouse movies were too expensive. The view from the rooftop was amazing, especially at night, from the harbour bridge to the left to the opera house across the water. November 5, 2013
Rated 4.0 out of 5.0 by Overall a very good stay On arrival, very helpful staff who changed our room for us as we asked for one with a view. Very comfortable bed and we slept well. The breakfasts and breakfast staff were superb! The rooftop pool was very nice with views over the harbour. Very good ambiance in the hotel. However, disappointingly, we found the cleanliness didn't match up to the otherwise good standards of the hotel. Grubby bathroom with mould under the sink rim and around shower tiles; corridor carpets not vacuumed in the three days we were there; lots of old chewing gum found under tables in lobby (accidentally! we were not searching for it!). Also, the closing time for the bar is not clear. The information says it is open 'til late' but when we came in and tried to get a drink at 11.10pm we were met with a very dipleased bar staff member who told us she should have left 10 minutes ago! The hotel was good in all other aspects and we would stay here again. November 3, 2013
Rated 5.0 out of 5.0 by overall experience we had a great weekend in the rocks so central to everything. The staff were very accommodating and the rooms were great. October 30, 2013
Rated 4.0 out of 5.0 by Great location Good location for the Rocks and Sydney Harbour. Staff really helpful and cheerful. October 30, 2013
Rated 5.0 out of 5.0 by Great location and comfort This hotel is ideally placed in Sydney and within walking distance of most of the sights. Friendly and comfortable. Good breakfast. Fantastic views from the roof. October 29, 2013
Rated 3.0 out of 5.0 by bathroom Position of the hotel is excellent . The bed very comfortable However the bathroom far too small and dirty . For the price paid per night I would expect a clean room :( October 28, 2013
Rated 2.0 out of 5.0 by Great location, not a patch on HI Potts Point Great location. Wanted similar experience to HOLIDAY INN POTTS PIINT but in a better location. Did not get it. October 27, 2013
Rated 5.0 out of 5.0 by Comfortable clean property with lovely staff. Really enjoyed our experience at the Old Sydney. The staff were lovely and the breakfast was delicious. The property was very clean and our room, clean, spacious and comfortable as well. We would love to purchase that bed! We will recommend and more than likely return. October 27, 2013
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