Rated 3.9 out of 5 by 164
Rated 4.0 out of 5.0 by kiptrot Nice room
Nice room with comfortable bed and chairs. in room microwave would have been nice to have.
July 27, 2014
Rated 1.0 out of 5.0 by Robert122701 Bad Experience
When checking in long line and only one customer service working took about 45 min. to check in. Elevators not working properly,air conditioner in room not working properly,tv remote not working over all seemed rundown.
July 27, 2014
Rated 2.0 out of 5.0 by Lori0413 Sad.....didn't feel platinum !!
When we checked in, the front desk never mentioned the cost of the underground parking garage. She did not mention my platinum status. The garage was SCAREY!!! We were on the 3rd level down due to construction through out the garage. It was a maze of yellow caution tape & gray tarps separating parts of the space. It was darkish and very frightening. I didn't feel safe there. We took the courtesy van to go out to dinner.....that was a ride!! The drivers sped & then "bam" brakes at the lights! I am glad we didn't go very far. Sorry Guys, but I didn't feel platinum, and next time I am in Tulsa, not sure where I will stay.
July 23, 2014
Rated 1.0 out of 5.0 by love1 Uncomfortable stay
We were not pleased with our stay. We loved staying here in the past but were not pleased with the rooms cleanness and the other people staying down the hall were having a birthday party and kept us up all night from the loud noises and screaming. I am not sure if we will stay here again although the receptionist that was working that night was wonderful she changed our room and gave us free appetizers A+ for her.
July 23, 2014
Rated 5.0 out of 5.0 by priceless2028 Comfortable room/uncomfortable extra charges
I stayed here for leisure. Junior suite with balcony was spacious and comfortable, view of downtown Tulsa at night was pretty. My only complaint is that I booked my reservation online, only to find out there was an additional charge at check-in for any incidentals $35. That was fine, front desk clerk said my card would be credited at check-out. Parking was $7/day. Since it was 2 of us in the room both with vehicles, I paid $14 at the time we checked in. When the receipt was slid under my door the following morning; I was charged an additional $7 for parking. It is now 3 days after my departure and my card still has not been credited the $35 for incidentals. I never used room service or made any calls on the phone.
July 23, 2014
Rated 5.0 out of 5.0 by visitor33 a nice surprise
All the front desk staff we came in contact with were professional, kind, helpful, and knew the area. We were very impressed with the staff. Good location to a great coffee shop 3 blks away called Foolish Things. I liked the fact that you had to use your room key to get the elevator to move up to room floors. It added a level of security. There is not a complimentary breakfast however there is a hotel restaurant in lobby with various dishes and prices. The room was spacious and comfortable. Bring your own pillow if you don't care for gigantic ones. Feels like your head is at 90 degree angle. Disclaimer, I like feather pillows that are soft and "squishible." The pillows they provide are very good to lean up against while watching tv!!! We would definitely stay at this hotel again.
July 22, 2014
Rated 4.0 out of 5.0 by trapnut Very nice room with a view
Enjoyed the stay tremendously. The restaurant was terrific. The room was great with a nice view. The downtown skyline at night was great!. The only downside was the parking. The underground garage was dark and under repairs. There was a lot of water leaking and running everywhere so your shoes got wet and muddy and it got all over the place, car clothes.....etc...
and the $10 per day fee seemed a bit much too.
But overall I would stay there again...
July 21, 2014
Rated 2.0 out of 5.0 by slick bill horrible check in staff
check in was the worst ever, gave me the run around for hours, tried to check in at 1:30 but wasnt given a room key until almost 6:00
July 17, 2014