Rated 4.0 out of 5.0 by shydav1 lost and found
stayed in hotel 5/4/2013 (room) at c/o left 2 jeans 1 gray pants in room spoke w/Tamara 5/6/2013gave my cc for fed ex shipment.
As of today no package. I called left message fri, sat,sun for a
tracking number & have not received a call.
May 13, 2013
Rated 1.0 out of 5.0 by forbelles Not a great experience.
When making our reservation, I indicated that we would DEFINATELY need a roll away bed. Upon arrival after a very long day, we were told no roll away's were available. I called and requested extra pillows and blankets - they were never delivered to our room, so I had to go to the front desk and inquire. I was then told there were no extra pillows, and I was given three very thin blankets. One of our guests had to sleep on the floor that night. The man at the front desk acted very aloof and did not care. We had been at a volleyball tournament for thirteen hours and were exhausted! We were also booked in a block of rooms for the tournament and not given the tournament rate. We were also to be given wrist bands for entry to the tournament and we were told those had all been given away as well. We definately won't stay again. Paid too much for one night with zero accomodations. I will not recommed staying there to any clubs for tournaments, they cannot handle the crowds.
May 10, 2013
Rated 5.0 out of 5.0 by JuneAndWard Awesome customer service
This was our second time to stay at this particular hotel. The gentleman at the front desk (I am sorry, I don't remember his name) was so attentive, as was everyone else. They helpfully gave us directions to BOK and were wonderful. The beds were comfy and the view from our room was great. We will certainly stay here any time we go to Tulsa!
May 7, 2013
Rated 4.0 out of 5.0 by JoseA Good Stay
Confortable Rooms and General Service
We stay just one night, but we feel very good
I will include breakfast into the room rate
April 11, 2013
Rated 3.0 out of 5.0 by sadiesue7 Room was quiet and had a great view.
Our stay was fine, close to the venue we were attending. Excited to sit in the hot tub with my hubby, but out of service. We also had trouble using the key in the elevators.
April 4, 2013
Rated 5.0 out of 5.0 by Soni08 Great Location
We came in town for a concert at the BOK center and this location is perfect. We didn't have to mess with driving and parking at the BOK center. I felt very safe walking from the hotel.
March 28, 2013
Rated 5.0 out of 5.0 by Rzrbak rewards night
had to be in town for an appointment on Friday so decided to make a weekend of it. Though I'm stupid bad w/ names the service and personal attention at check-in was actually fun. The young man had a great sense of humor and was very quick to acknowledge my Priority Club status. After parking, in the garage, and heading up to the room, I had the unexpected pleasure of visiting w/ the Boulder Grill Manager and he graciously offered a complimentary cocktail along w/ the complimentary appetizer that was given at the front desk. Every employee from check-in to leaving was very customer oriented and had that "glad I work here" demeanor and personality. (Very nice to experience)
The room was spacious, clean and well appointed for my stay.
The downside: having to pay for parking on the weekend but it certainly wasn't outrageous for being in a downtown location.
The dining and entertainment district is a easy walk if you choose to do that. The BOK is an easy walk of 8-10 blocks and you don't have to worry about parking if you walk. It was a definite "will stay there" again.
March 26, 2013
Rated 4.0 out of 5.0 by peterb2151 Expected ok and got very good
nice and clean hotel. Hotel staff had a lot of personality and was very helpful. Easy access to the hotel off of highway. Downtown location so very "urban" feel. Not bad or good just what it was. Only items of note was feel of garage is very "garagey" and you will have to use it to know what I mean. One elevator key lock would not work from the garage so a few times I spent 5 minutes trying to get up to my room. Always glad to exit the garage (low ceils, wet, loud, etc). The only other thing was the bar doubles as b'fast location so it has a bar feel to it. Not horrible but I like a b'fast place for b'fast. Besides those two fairly minor things it was a good stay and staff and free flavored water in lobby was two very nice parts of the stay. Go and enjoy and you will be fine with your stay.
March 23, 2013