Rated 4.3 out of 5 by 288
Rated 1.0 out of 5.0 by jackie1515 Very basic
This drab property functions well as a place to sleep while skiing at Vail. The $25 for parking at the hotel is the same as the cost at Vail so no convenience offered there and best to find a better property to stay at and commute to Vail yourself.
January 27, 2016
Rated 2.0 out of 5.0 by Jr8633 My 2 cents - new management in charge
4 days ago new management team took over. Ihg allows hotels to exclude rooms from the upgrade inventory.
Also no help from ihg headquarters..... Maybe an other reason to focus on my other two hotel brands this year.
Pro: Good bed / mattress
Good transfer to ski lift
No resort fee
no more room upgrade above executive room ,
No elite Benefit besides the welcome benefit if you book a executive room...... Hotel management likes now to keep the best rooms empty compared with the years before ....
Mandatory valet parking
Older hotel , in good location but noice from other rooms can be loud
Talk to us if we don't get a 10 => did not get a call back from the new management- in the morning management was not available
In my opinion this hotel is overpriced even for Vail.
I have 4 open reservations for this month with this hotel after those I will redress my brand loyalty @ this location....
January 18, 2016
Rated 5.0 out of 5.0 by skier57 Great Value
Helpful staff, good food on site. Hotel shuttle service to the mountain, outstanding. Hottest steam room in Eagle county.
January 17, 2016
Rated 4.0 out of 5.0 by jacquie70 Very Pleasurable stay
We enjoyed our stay. The front desk staff were very helpful and pleasant. Thank you for all you did
January 14, 2016
Rated 4.0 out of 5.0 by Vail123 Be careful of the pet floor
Great lobby and wonderful staff. After two nights and mornings of interrupted sleep I asked the front desk if this was a pet friendly hotel. Reason, dogs were barking at bed time and early morning - mostly when they heard noises. I learned it was a pet friendly hotel and only on the second floor, of course the floor we were staying. I have no issues with pets as I have two dogs myself. I just don't travel with them nor would I allow them to disrupt others stay. The hotel said they would adjust my bill for the noise however, I had closed out my bill so they couldn't. I wasn't looking for a credit anyway, just full disclosure up front would have helped. Again, staff was awesome and I am normally a 4-5 star hotel person. I would stay at this property again, just not on 2nd floor.
January 13, 2016
Rated 5.0 out of 5.0 by DB Ale Great Stay
A comfortable room with full amenities, great friendly staff, and excellent on-sight restaurants
January 13, 2016
Rated 5.0 out of 5.0 by Jeyst00 The staff makes the stay exceptional!
Hands down, the staff truly makes the stay above average. They are friendly, accommodating and professional. I know first hand that working with the public is sometimes not an easy feat and this staff handles their day to day with aplomb. Hats off to them, especially Diego (Front Desk), Gus and Rudy (Valet).
January 13, 2016
Rated 5.0 out of 5.0 by peterb2 Good Place
An upscale hotel with all the amenities. A great place to stay in Vail when only staying overnight. Really liked the free shuttle so we could meet friends in Vail Village and not have to hassle with parking.
January 12, 2016