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Rated 4.3 out of 5 by 224 reviewers.
Rated 3.0 out of 5.0 by poor food service Food was good. There was inadequate wait staff for our party. August 8, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable beds remarkably quiet being so close to freeway. Beds awesomely comfortable August 4, 2014
Rated 4.0 out of 5.0 Ausgezeichnetes Ambiente und exzellenter Service Ausgezeichnetes Ambiente und exzellenten Service bietet das Holiday Inn® Visalia-Hotel August 3, 2014
Rated 5.0 out of 5.0 by My Best Hotel Experience! I was visiting relatives from out of town and wanted a place to relax. I was a guest at this hotel for the my weekend visit . This hotel stay was wonderful and stress free and I received outstanding service. The staff is focused on their guests to provide a comfortable stay. The complimentary breakfast was awesome. This hotel exceeded my expectations. Comfortable beds with the softest linen . The Rooms are a lot nicer than online pictures and are a nice big size. I had a 40 inch flat screen TV, fridge, and microwave in my room. All My needs were met, and more! August 3, 2014
Rated 2.0 out of 5.0 Hot Outside, Not So Hot Inside... Rapid-fire, indifferent check-in, dirty room, trash behind curtains, dead bug on sheers, dirty toilet, cracked sink, dusty lamps, one soap for 2 people for 2 nights, impossible WiFi, no TV guide, no response to desk service calls, ignoring "do not disturb" sign, no Rewards swag, no cafe coffee after asking three people then a manager got it, other than this it was a great experience. July 31, 2014
Rated 5.0 out of 5.0 by Outstanding Staff From the time I arrived until I drove away the staff was attentive and immediately responsive to requests. Our meeting group was helped tremendously by the hotel's willingness to make changes or fill our unplanned requirements. My room was very comfortable and well-maintained. As stated previously, everyone went out of their way to anticipate how they could serve and were there before they were asked with what was needed. July 31, 2014
Rated 5.0 out of 5.0 by Great service and helpful personnel I always have a great time at the Holiday Inn in Visalia. Wonderful food and very helpful hotel personnel. July 30, 2014
Rated 5.0 out of 5.0 by great hotel great hotel to stay at. I have been coming back to this hotel for 10 yrs. for business and love it. I now bring my grandkids with me to enjoy the facilities. They always love it. Would recommend it for any family to stay at. July 30, 2014
Rated 4.0 out of 5.0 by Cozy Bed My husband and I stayed at the Holiday Inn after a night of being kept up by loud campers in Sequoia National Park. We were about to check in early. OUr room was beside the ice machine and that quickly proved to be very loud. We were immediately given a new room and had no problems with noise after the room change. The bed was very comfortable and the room itself was well maintained. July 30, 2014
Rated 4.0 out of 5.0 by Great employees As long as I wasn't in an elevator, the stay was fine, was there 4 nights, and will return. Our organization is very content holding their conferences there July 29, 2014
Rated 4.0 out of 5.0 by Great service by all staff. I found the staff at this hotel very cooperative and willing to serve in any way possible. I should have called and complained about the noise on the final night of our stay and perhaps something would have been done earlier. The management was aware of the problem the next morning so perhaps other customers had the same problem. Our bill was reduced for a portion of the last evening. July 29, 2014
Rated 5.0 out of 5.0 by Great staff! Great wait staff and front desk. Breakfast crew is very prompt and helpful. Phyllis in the lounge does a great job! She really cares about people.Nice location and I will be back. Thanks. July 29, 2014
Rated 5.0 out of 5.0 by Outstanding Breakfast and service The hours of the breakfast and service was terrific. July 27, 2014
Rated 5.0 out of 5.0 by hotel staff I stayed at this property since the middle of February. A hotel experience is made by the staff. The H.I. Visalia has put together a great team. From Aaron and Terry at the front desk, to Jose, Raoul, and Tisha in the restaurant, the staff is helpful, courteous, and friendly. I highly recommend this property. I stay at hotels over 150 nights a year, so I know from experience what a great staff at a hotel means. Please congratulate your team. July 25, 2014
Rated 5.0 out of 5.0 by Best place to stay Second night i stayed there was better then the night before rooms are very clean and did not here any noise at all.Had a great meal down stairs food was hot and good July 22, 2014
Rated 5.0 out of 5.0 by Nice stay. Good location, decent hotel, excellent Staff. Everything a traveler may need. Property and facility are reasonable. Room was spacious and comfy. Bed - very comfy. A bit odd setting with two separate buildings and the exercise room in the adjacent building. Plenty of parking. Nice bar with great Service and adequate menu selection. Shrimp stuffed avocado is a must! July 21, 2014
Rated 5.0 out of 5.0 Best Holiday Inn Stay Ever!!!! This hotel was a free stay for my family and myself using my IHG points. Not knowing anything about this property before check-in I was beyond happy with my choice. I was welcomed as a points member and thanked for choosing this hotel. The room was quiet and clean with air conditioner working well and quietly. The pool area was the best I have seen at a Holiday Inn, clean and the water a perfect temperature. There was an indoor pool as well but we never used it. The highlight of our stay was the free breakfast in the existing restaurant. Buffet style with the best choices, fresh fruit (I commented how wonderful the juice and fruit were and were told they only used local produce.) A waiter brought drinks which was a plus and coffee carafe was placed on the table. I don't know if I will ever travel this way again but this would definitely be my choice of hotels. Thank you for a wonderful stay. July 21, 2014
Rated 2.0 out of 5.0 Have to stay here I stay at this hotel because it is part of the IHG family and the location is great. However, every time there is an issue. This trip although there were few guests booked, they put me in a room in an unconnected building. It was hot, dated, and when I tried to call the front desk to get a change, the phone didn't work. I walked back to the front and got another room where the two lights I tried to use didn't work. The air conditioning is marginal. July 20, 2014
Rated 5.0 out of 5.0 by finger nail in bed after working all day .I check in and went to my room .Took a shower and went down to eat .came back to my room and was getting ready to go to bed. Was getting ready to pull top sheet back and found a finger nail on it . SO SOME ONE WAS CUTTING THEIR NAILS IN THE ROOM AFTER THE BED WAS MADE OR IT WAS STUCK IN THE SHEET . July 20, 2014
Rated 4.0 out of 5.0 by nice hotel for area amenities better than expected, good breakfast. Friendly staff. July 20, 2014
Rated 5.0 out of 5.0 by Great bed and pillows. The beds were very comfortable. Staff was friendly and extremely friendly. July 19, 2014
Rated 5.0 out of 5.0 by Comfortable bed and good breakfast The hotel is a great place for staying in Visalia. It was a great value because it was a comfortable room and a nice breakfast buffet. The view from the window (block wall) was awful but we didn't spend a lot of time in the room. July 16, 2014
Rated 5.0 out of 5.0 by Excellent Deal Even though the hotel is a little dated, it is still a great facility with an inhouse restaurant, bar/lounge, indoor pool July 12, 2014
Rated 5.0 out of 5.0 by Welcoming and relaxing We stayed overnight to get out of the heat. The room and amenities were perfect. Ejnoyed the two pools Very relaxing. Too much for our budget to regularly stay. July 10, 2014
Rated 3.0 out of 5.0 by Breakfast Servers were Excellent! By far the best part of this hotel were the gentlemen who were working in the breakfast. They were kind and attentive. The rest of the hotel was rather drab but the breakfast was excellent. July 6, 2014
Rated 2.0 out of 5.0 by Poor Customer Service We have spent 6-8 times in 12 months at this hotel. Unfortunately this stay was a reversal of previous times. We received the breakfast vouchers but the staff and service were poor. The service was not timely, the food cold, the area around the buffet was dirty, the floor sticky. When asked of the staff why our food was not ready, we had ordered from the menu for our grandson, she said it was because the hotel was full and they were very busy. Not a good excuse, is it. The front desk staff were rude when we asked why our room key stopped working for the 6th time. The staff member gave my wife a new one then tossed it to her across the counter. Our house keeping staff provided excellent service. The night we had dinner in the restaurant was excellent thanks to Jose and his excellent customer service. We don't believe we'll be staying here again soon. There are to many other hotels in the area. Ed July 5, 2014
Rated 5.0 out of 5.0 by Very nice Holiday Inn in Visalia. Impressive lobby and clean, comfortable hotel for the price. I would stay here again. July 4, 2014
Rated 5.0 out of 5.0 by Excellent hotel This one is excellent among holiday inns. Price is good too and if you are familiar with complimentary breakfasts, don't think that is what you are in for- you are waited upon and the buffet has real bacon/sausage/eggs etc! Rooms have older style a/c units that have more straightforward analog controls that I prefer anyway, but if you are into digital A/C then just know it is not digital. It is roof mounted though which is a plus, because the wall mounted units don't cool the whole room as efficiently as these ones do. July 3, 2014
Rated 5.0 out of 5.0 by A los pies del parque Sequoia Ubicado a solo 45 minutos del parque sequoia, este hotel ofrece una alta comodidiad para aquellos que quieran disfrutar del parque. La pisina techada y su restaurante hicieron espectacular mi estadia junto a mi familia. July 2, 2014
Rated 2.0 out of 5.0 by beds are comfortable, staff needs training disappointed overall. Was excited to stay here based on the photos shown, but they are truly over rated. Outdoor pool closes at 10, indoor at 9??? Restaurant provided great service in the morning, but horrible in the evening. Had issues with my room and after calling three times, NEVER got a resolution or follow up from front desk. Lost room key, wasn't asked for ID to get a new one. So I suppose anyone can get into your room July 1, 2014
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