Rated 3.9 out of 5 by 289
Rated 4.0 out of 5.0 by Nix13 Helpful staff and comfortable environment
Only stayed for one night but was made to feel very welcome and felt like the staff really cared about making my stay comfortable.
Room service offering was limited but the quality of the food was good.
September 9, 2014
Rated 2.0 out of 5.0 by Geoff 100 Very average
The room was reasonable apart from the badly repaired hole in the bathroom door and the shower head which wouldn't stay in the right place and obviously needs attention. The TV remote had a mind of it's own and NO TEA OR COFFEE!!! Even the cheapest B+B has tea and coffee in the room.
I've rated the food poor because of the breakfast which was appalling. Dried up bacon, rubbery scrambled egg, stewed mushrooms and all was far from hot. I'm not sure that the temerature met the legal requirements of the food and hygiene act! There was no butter only Flora, which I loathe. I eventually got some butter by asking but was told there had been no delivery and was given some cut from the end of a large piece. There was none placed out for anyone else to use.
To be fair staff were friendly and helpful and the evening meal pretty good, apart from the unexpected 10% service charge which made it expensive.
Overall this hotel seems to be run on the basis that we'll provide the cheapest and charge the most
September 8, 2014
Rated 4.0 out of 5.0 by Ginty Satisfactory Stay
The room was disappointing but the friendly staff and sound service made up for it.
September 7, 2014
Rated 5.0 out of 5.0 by tanadex Wonderful Stay
Second time I have stayed here
Extremely good service at the reception/front desk
In particular I must single out Victoria - smiling friendly face and eager to make our stay comfortable
September 4, 2014
Rated 5.0 out of 5.0 by AshleighJ Amazing
Amazing hotel, I cannot wait to stay there again. Lovely and clean. Great price. I was shocked to find it such a lovely hotel to stay in. Bed was lovely and comfortable and I will definitely be going there for future stays. The fact that there is a hair dryer and a kettle with teabags, coffee, sugar and milk is a great advantage. :) xxx
September 2, 2014
Rated 5.0 out of 5.0 by Jordie31 Great rooms
Clean and modern hotel with well equipped rooms. Staff on check out were very friendly but the lady at check in a little less so.
August 30, 2014
Rated 5.0 out of 5.0 by Team Ram Very happy and amazing price
I booked this hotel on the way to Bath for my bf 30th Birthday. The price was fantastic as the rooms were lovely spacious comfy and clean.the staff were helpful and facilities we used were fine.
August 26, 2014
Rated 4.0 out of 5.0 by DavidQ Very good service
I have stayed here before and was pleasantly surprised how much better the hotel is now. The staff were very helpful, especially the general management
August 25, 2014