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Rated 4.2 out of 5 by 584 reviewers.
Rated 3.0 out of 5.0 by Good location We asked if we could get into our room before check-in time, which was 4pm, one young lady said the best they could do was 2:30/3pm and we shouldn't have an issue. We came back at 3, asked if we could get in our room and a different lady said that the people in our room hadn't checked out yet, which check out was 12 noon. I told her that one of the other ladies said we should be able to get in our room, she said she never said that...dissapointing. Next morning I asked if any of the 2 pots of coffee in the lobby were decaf, the young lady came accross sharp and abrupt by just saying " nope", instead of apologizing that they didn't have decaf...very poor manors to be a host. As for location in the Georgeton area, within a mile of the river and the attractions. Restaurant was good food but a bit over priced, especially for breakfast! Hotel had a bar but when asked for certain wines, they didn't have it and bar tender seemed like he could care less if he was even there to work. Holiday Inn did offer a free shuttle to downtown and another to the Mall which was very helpful and the drivers were helpful and enjoyable to chat with. They gave us ideas of things to go see if we had time, they were very helpful and safe! May 30, 2015
Rated 5.0 out of 5.0 by Ideal location Me and friend were very pleased with the hotel. It' s location was ideal for our Washington activities and we had many surrounding food venues to choose from. May 29, 2015
Rated 4.0 out of 5.0 by great room but restaurant service at night was terrible Rest service was terrible at night. Waitress was also doing room service. We had to wait a long time for service. Then after dinner we waited a very long time for our check. We didn't blame the waitress, the restaurant was understaffed. She was doing everything by herself. The breakfast waitress TG was great very friendly and attentive. But she also was doing room service. The wait staff should attend to the dining room and someone else should deliver room service. May 28, 2015
Rated 3.0 out of 5.0 by Memorial Weekend I am dividing my review here to my own and then the kids. My own - Every now and then I try and give a chance to Holiday Inn when traveling with my family and I get disappointed. The second the receptionist calls me "honey" I know I am doomed. Than everything being outdated, not always the cleanest, not always working perfectly (toilet), hearing the Harley Davidson couple in the next room like they are in our room or minor issues like no sockets near the bed and the amenities the best the 80's had to provide gives me the clear vision that next trip I got to invest more.The hotel location is not the best but the fact they provide complimentary shuttle to Georgetown or the main mall that is an advantage. On the last day my wife and I saw another Holiday Inn in downtown and it seemed to be high end compares to this one. The kids on the other hand, they loved it. It has a pool, rooms are large and they were giving free ice-creams in the afternoon as well as breakfasts with everything a child could need. So while my daughter gave this a 10 I would most likely search for a different option, for sure as a business traveler. May 27, 2015
Rated 5.0 out of 5.0 by Doorman, Fanta- fantastic Great Location and Great service all round, but most especially the front doorman/Bell-hop, Fanta! What a wonderful asset to this hotel- such a friendly and helpful chap- the best welcoming party one can ask for :) May 27, 2015
Rated 5.0 out of 5.0 by Convenient location This is the second time I stayed as I have enjoyed our stay the first time. Front desk told us the availability of shuttle bus, and we used it. But to make the reservation, we were given hotel's number, and we had to wait a long time and did not get an answer.. it was charged local call. There was no complimentary water, don't know if the weather get hotter, is it still no bottle water in the room? May 20, 2015
Rated 4.0 out of 5.0 by Overall experience Fair location. Excellent shuttle to Mall. Good breakfast May 20, 2015
Rated 5.0 out of 5.0 by Great service Good hotel and excellent staff. Highly recommend. Use the free hotel shuttle to get to the metro station in the morning and then come back using the Circulator bus - the Yellow line ends right in front of the hotel. May 18, 2015
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