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Rated 4.2 out of 5 by 353 reviewers.
Rated 5.0 out of 5.0 by Weekend get away What a great place, location just north of M Street in Georgetown. Friendly staff, easy to use Shuttle,just fantastic..I will always go there from now on and I go to Washington 5-6 times a year.Of all the places Ive stayed this is my favorite February 27, 2014
Rated 4.0 out of 5.0 by Love the pillows! Love the pillow menu! Tips for travelers: This is a convenient place to stay if you want to visit Georgetown and the National Cathedral. If you stay here for a convention to avoid the high costs of the other hotels in the area, keep in mind that the free shuttle may be crowded and you may need to wait for it to return, so factor that into your time of departure in the morning. Also, if you stay out past nine pm, you will need to take a cab back. No worries, there are lots of them and they all take credit cards. Also, if you drove in, best to leave your car parked in the Holiday Inn lot and use the shuttle, public transportation, taxis, or walk. It will be a lot easier and probably cheaper than trying to find reasonable parking wherever you are going. February 26, 2014
Rated 3.0 out of 5.0 I didnt get room upgrade I didnt get room upgrade. And i didnt get free parking, 30 dollars for parking, it's too much. I didnt feel i am Platinum member. the Air conditioner is pretty noisy. I hate it. February 26, 2014
Rated 5.0 out of 5.0 by Great Service Staff was very friendly upon arrival and throughout my stay. No complaints about the room. It was adequate for my needs. The hotel had treats for the guest for breakfast and for supper. Overall I am very satisfied with this hotel. February 25, 2014
Rated 5.0 out of 5.0 by Outstanding service - clean, comfortable, and great restaurant Greeted upon arrival with a warm and friendly smile, as well as a little treat bag. Aryelle at the front desk "knows your name" and treats you like a celebrity! The convenient shuttle and friendly service make this my choice whenever I am in town. Aryelle remembered me from last year, and created a real home away from home feeling. Lisa and Corrine stopped what they were doing to say hi and helped to pick out a restaurant and anything else we needed. February 24, 2014
Rated 4.0 out of 5.0 by Great Service Overall, 5-star service. Good location. Would definitely return. February 23, 2014
Rated 4.0 out of 5.0 by Excellent Breafast Service Rooms are OK a bit old and in need of repair/updating. But the location was good and the service at breakfast was excellent. TG, our waitress, was so attentive and helpful! February 20, 2014
Rated 5.0 out of 5.0 by great value and excellent customer service! The front desk agents, Fashon, Karen and Corinne all make staying in this hotel a true joy! They know how to deliver TRUE customer service and make a guest feel welcome. I have stayed here many times within the past month , and really cannot believe the value for the location, and service of this hotel. I will, indeed return time and time again. February 17, 2014
Rated 5.0 out of 5.0 by Great Service Everyone is always nice here. I was there in Aug/Sept when my mother passed away and the girls at the front desk were so nice to me, gave me flowers. Karin is one and I think Ariel or Aeisha is the other girl, I am sorry I don't remember her name. Karin remembered me and it was so nice to see her. They were both very helpful in setting up multiple rooms for my family to stay. I missed having the warm breakfast bar and not too happy about the parking going up from $10 to $30 a day. Other than that I am sure I will be back! February 17, 2014
Rated 5.0 out of 5.0 by Great location and value Nice stay in Georgetown. Good value for money. Staff was excellent and helpful, especially night manager Joseph, who facilitated check-in and provided assistance in the middle of the night check-in during a snow-storm. A little bit out of the way in upper Georgetown, and not so close to a Metro. Easy cab ride away from DC and VA business districts. Close to airport. February 16, 2014
Rated 5.0 out of 5.0 by Extremely helpful Staff Found your property to be so convenient to enjoy Georgetown, where I was for my sons Sr Parents Weekend. The staff was helpful in recommending places to eat, and obtaining directions, which saved so much time. the only negative was the charge for the parking. with such a large lot, was surprised. February 14, 2014
Rated 5.0 out of 5.0 by Great location for my purposes, and the overall experience was extremely pleasant! From the moment of arrival to the moment of departure all my 30+ relatives were very satisfied and happy they stayed at this facility! a family event brought us all together and we will stay at this place in the future with no concerns! AGAIN, thanks to the staff and management of this HOLIDAY INN-GEORGETOWN,D.C. February 14, 2014
Rated 4.0 out of 5.0 by Good service, comfortable bed/linens Good service and proximity to our events for the weekend. Very convenient shuttle service February 13, 2014
Rated 5.0 out of 5.0 by Consistent and comfortable I have stayed at location a number of times and it is a consistent, well run location. The staff is attentive and willing to answer any questions. The location on Wisconsin is near shopping and other services (three Starbucks locations within easy walking distance). The front desk personal are welcoming and the extra snacks offered at the end of the day always pleasant. February 12, 2014
Rated 5.0 out of 5.0 by Great staff and location, good value! Although the facilities are bit dated compared with Holiday Inn properties outside the US, the staff more than make up for it with a great customer service focus. Especially Aryelle at the Front Desk and TG & Betty in the restaurant! February 12, 2014
Rated 5.0 out of 5.0 by Surprised in DC I don't normally expect extreme friendliness and a good value when I come to DC, but that's what I got here. Everyone was beaming at me when I walked through the front door and they put a drink in my hand while I was checking in! The attached restaurant was very good and not too expensive for the area. The only thing that was a bit mysterious to me was the $30 parking fee on top of the very good price for the night. Even with the $30 fee added, the total price was very competitive for the area but seemed weird when I looked around the perimeter of the hotel and saw lots of parking space. Overall a great experience. February 9, 2014
Rated 2.0 out of 5.0 by Parking Price Is Outrageous It was a real surprise to find out they raise the parking rate to $30.00 a night. And they do not even valet your car. Maybe I should have found out before, but my reservation was made in October. And they change rate in Jan. So I think they should have done something except saying company policy. So check parking rate. February 5, 2014
Rated 4.0 out of 5.0 by Great weekend package, very helpful staff, easy parking! I had stayed at this Holiday Inn a few years ago and been happy, and thought I would give it another try. It is a great location in Georgetown, and the staff is super friendly and helpful. The room was very clean and comfortable. We got a parking package so we could leave our car for 2 days in the HI lot. We just stayed one night and enjoyed it very much. Breakfast was not included, but it was reasonably priced, cooked to order, and delicious. Overall it represented a very good value for Washington, DC. Wish there had been a dvd player in the room as we had brought a movie, but ended up renting one from the hotel. Would definitely recommend, and stay there again myself. February 5, 2014
Rated 2.0 out of 5.0 by Not Happy I was less than happy with my recent stay. I was appalled to find out that it is now about $35 per night to park my car in your very large parking lot! I requested a quiet room, in the back, and was put on a corner where 2 streets intersect. It was very noisey! I may not be staying there again. January 16, 2014
Rated 5.0 out of 5.0 by Great deal!!! Very nice hotel. Inexpensive for DC area and friendly and helpful staff. I will use this hotel whenever I visit in this area. January 15, 2014
Rated 3.0 out of 5.0 by Room size too small for family of four Price (AAA rate) was reasonable for location at outskirts of Georgetown, Van service to Metro and other areas within Washington DC and Circulator bus stop across street very conveinent. Big negative is room with two double beds marketed for family of four is too small and bathroom has no space to hang used or wet towels. Narrow closet space and one three drawer dresser. Staff upgraded with impression of larger room, but, only added coffee maker and refrigerator. Breakfast pricey. January 6, 2014
Rated 4.0 out of 5.0 by what agreat surprise We stay at this HI often. When we arrived we were greeted by Corine with a big Welcome and hello That was a first. Every time we saw Corine she was friendly and asked if she could help. the front desk was more friendly [finally] The oriental housekeeper on the 5th floor was also very good Keep the improvements January 5, 2014
Rated 5.0 out of 5.0 by Welcoming staff with clean room and comfy bed The Georgetown Holiday Inn is perfectly located on Wisconsin, right at the edge of historic Georgetown, short walk to all and a quick car ride across M to Pennsylvania Ave. The Bar and Evening Restaurant are nothing to write home about...but honestly, you do not go to Georgetown to hang at your hotel bar. The neighborhood is historically rich with many sites to see. I would definitely stay there again, a true value and they had a handicap room for my 82 year old mom which made her stay more comfortable too:) January 4, 2014
Rated 5.0 out of 5.0 by Always good But bed is way too soft for my tastes...All hotels seem to use way too soft mattresses. But Georgetown HI is great place, clean, convenient, easy access, friendly, efficient, great breakfasts! I always like the upper floors, better views, and a bit quieter....been here several times for work, always good. January 4, 2014
Rated 4.0 out of 5.0 by a surpise When we arrived at the front desk Corrine greeted me and welcomed me to the hotel We stay at your HI and she is by far the best person we have encountered for friendliness helpfulness A real Star also an oriental chambermaid on our floor 5 was very nice and the waitress from Africa is always good January 1, 2014
Rated 5.0 out of 5.0 by Best Stay Ever Our check in guy, Bryant was more than welcoming and helped us with different events and venues in the area of Georgetown and beyond. He helped us save money with different locations as well as showed us around and checked in on us while we were out to ensure that we were not lost. Also, when we were out on the town, we had food that we needed refrigerated and he made sure that it was placed in the dining facility and take it out after 9;00p because we would not make it back to the hotel on time. It has been a more than memorable experience and Bryant has been more than accomodating,. December 28, 2013
Rated 5.0 out of 5.0 by Wonderful holiday trip! We planned to spend the night when picking our son up from GU for the Christmas break and do some shopping and sight seeing. I picked this hotel because it is so close to our son's townhouse. We were very pleasantly surprised. Everything was decorated beautifully for Christmas. The staff was extremely friendly and helpful. On check in we were advised that there was a water problem and we would have no water from 10 pm until 5 am. The staff gave us a room upgrade and plenty of bottled water and we never even noticed the issue, quite honestly. The room was very spacious, comfortable and clean. The hotel is very attractive with a nice clean modern decor. We took advantage of the book early rate, and received a very nice price. Even so, we will stay here again at the higher price. This was a wonderful holiday experience. December 23, 2013
Rated 4.0 out of 5.0 by A good deal! But really you should repair the hole in the wall below the desk. I can't complain as the rate was excellent and I slept well despite my misgiving about the hole in the wall. The room was neat and clean. December 17, 2013
Rated 3.0 out of 5.0 by poor staff The front desk lady Saema does not understand the concept of service. She was unwilling to change my room from a double to a single after I told her another company canceled at the last minute and I would not need two beds. She insisted I stay in the same room when I requested to have a 1 bed room and said "it's a good thing now you don't need to share the goodie bag." Ironically, the contractors for the maintenance provide better service. December 14, 2013
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