Rated 4.1 out of 5 by 132
Rated 4.0 out of 5.0 by fun couple comfortable bed, good food
like the location. easy to get to from airport, bed was comfortable,
August 15, 2014
Rated 1.0 out of 5.0 by Techie1982 No Water Pressure Possible
Just be aware of problems when you first arrive so maybe you will have time to get them corrected or move to another room. I did not have the time to work with the staff but I am confident they would have helped me to the best of their ability. Dirty Bathrooms but they have WONDERFUL STAFF!!!
August 15, 2014
Rated 3.0 out of 5.0 by pupmom10 Needs to be cleaned
We have stayed at this hotel before, we found the room and hallways dirty.
There was a cigarette odor from the air conditioner, perhaps from staff and guests smoking by the adjacent door
The pool had insects floating in it.
August 14, 2014
Rated 5.0 out of 5.0 by patricia790 Great hotel and value
The hotel was very inviting when we walked into the lobby. The staff was very friendly and helpful. When we got to our guest room, we were even more pleased. The room was spacious and clean. The bed was comfortable and the pillows were great. We ate breakfast in their restaurant and the food was plentiful and tasty. This hotel was an excellent value! We would definitely try another Holiday Inn again based upon this experience.
August 12, 2014
Rated 3.0 out of 5.0 by DCJaybird Time for a renovation
Shower curtain falling apart. No in-room toiletries. Wi-Fi annoying as every time device went to sleep, ID/password needed to be entered.
Breakfast pretty mediocre as well.
Staff was friendly, the only positive
August 11, 2014
Rated 5.0 out of 5.0 by CanuckFan77 Good place to rest
Very good experience. Hotel and room was clean and well serviced. Only complaint is the Bar / Dining room, while service was awesome, not a great selection on the menu, though what they had was good.
August 7, 2014
Rated 5.0 out of 5.0 by frog13 Stuck in Waterloo - staff made us feel welcome and was very nice
A great friendly helpful staff. We were stuck in Waterloo because our vehicle broke down on our way to a vacation. We had to spend 4 nights at the hotel and the staff was so nice to us. They gave us the flexibility that we required (every day we thought we were leaving but kept staying). We ate at the restaurant 3 evenings and for breakfast. The only thing that wasn’t perfect was the food - it was good enough but did not always match what was on the menu. However, the home made potato chips were exceptional. Thank you to everyone, especially Bobby.
August 5, 2014
Rated 4.0 out of 5.0 by Shania2014 Seneca Falls
Great staff, clean rooms. Many amenities. Only disappointment was the buffet breakfast. Bland, cold and not memorable. I ended up ordering something off the menu as I couldn't eat the buffet food.
August 4, 2014