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Rated 4.2 out of 5 by 188 reviewers.
Rated 4.0 out of 5.0 by Average/Below Hotel The hotel cleaning staff are excellent and very friendly and accommodating to include the front desk, I was in a suite that had little to know water pressure and the towels were a little on the dirty and worn side, I had to switch rooms in the middle of my 5 day stay because my upgrade which I had to ask for "should of been known by staff" the room was booked for over the weekend, the front desk staff wanted to move me completely across the hotel "the furthest point from were I was at" when I reminded them I was a platinum member and if they could find me something a little closer, they moved me across the hall around 15 feet from were I was staying originally? why they didn't figure that out without me asking was a little strange. Again the towels in this room were dingy one had a brown spot (yuk) on it, and the hotel cleaning lady couldn't of been nicer and accommodating correcting the issue. Bottom line the hotel is okay, they just need a little more attention to detail, it would be my last choice for accommodations in the area but given no other choice I would stay there again. One last thing the bar, very badly run, waited over 10 minutes for a drink I was one of three people at the bar, the bartender was to busy on her cell phone and talking with her boyfriend at the bar to properly take our order bar was dirty with glasses and spilt drinks on counter and never wiped off the entire time it took me and my partner to drink our drinks, never was offered a menu (not that I would of eaten there anyway) November 17, 2014
Rated 5.0 out of 5.0 by Wonderful Stay Traveling to Seneca Falls to take care of family business but was able to enjoy a relaxing time at the Holiday Inn. Despite several large groups, it was very quiet and the staff were wonderful. November 17, 2014
Rated 5.0 out of 5.0 by hotel was good for conference staff was very good............................................................................................... November 13, 2014
Rated 5.0 out of 5.0 by Good people at desk and food and drink service The Inn was not easly visible from road for frist time visitor. The front desk and food sevice employees were great, the rooms clean, comfortiable and up to date. Well mantianed grounds and ample parking. November 6, 2014
Rated 4.0 out of 5.0 by Friendly Front Desk Staff The experience was good, however, it would have been better if the breakfast staff on the day that I visited, was available to assist in the restaurant area. Guest should not have to find the restaurant staff in order to get assistance. October 30, 2014
Rated 3.0 out of 5.0 by Good stay with the exception of the bed deal All Good except for the Bed Situation . We booked a Room with two beds in advance. Not available at arrival. Had to get a Roll Away October 30, 2014
Rated 5.0 out of 5.0 by Great place to stay Staff is exceptionally helpful and friendly. All my needs were quickly met. Rooms are comfortable and clean. Restaurant has good food at good prices. All in all, a pleasant hotel to stay at with good rates. October 24, 2014
Rated 4.0 out of 5.0 by Holiday Inn - Seneca Falls, NY Nice, clean property and the room was very clean and comfortable. Easy room access with plenty of well-lit, accessible parking. Secure and quiet, too. October 16, 2014
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