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Rated 3.5 out of 5 by 257 reviewers.
Rated 1.0 out of 5.0 Customer Service is at a minimum low! My worst nightmare and I wasn't even sleeping but was sleepy. January 29, 2015
Rated 1.0 out of 5.0 by Quite simply the worst ICH property I have ever stayed in This property is under construction and apparently the management believes it's okay to allow drilling and banging to commence before 8 AM, Despite a call to the front desk explaining that I was on a conference call and asking them to stop for 20 to 30 minutes, the banging and unbelievably loud noise continued. I would rather sleep in my car then stay at this property again January 19, 2015
Rated 5.0 out of 5.0 by Excellent staff, great location, will be an excellent hotel when completed. A display in the lobby showed this will no longer be a Holiday Inn when renovations are complete, I'm hoping the staff and management will be retained. We stayed on the renovated 5th floor in a king bed room. Very comfortable, nice quiet air unit. The bathrooms could use more hooks and counter space for two adults. We stayed during Christmas week, so construction / demolition was not in progress. I mention this as it may be an issue during non-holiday weeks. Breakfast buffet was average, but the made to order eggs was a nice plus. December 31, 2014
Rated 4.0 out of 5.0 by Decent stay for the price Undergoing renovation, would like to see the place afterward. Overall, it was a nice stay for a relatively cheap fare. December 29, 2014
Rated 5.0 out of 5.0 by Friendly Staff, comfy bed Always friendly and helpful staff, under remodel but a nice hotel with comfy beds. December 27, 2014
Rated 5.0 out of 5.0 by Great Staff, Comfy Beds Currently undergoing remodel. Its a nice hotel, I stay there a few months every year. The staff is always friendly and helpful. The beds are very comfy. Itll be nice when the remodel is done. December 27, 2014
Rated 5.0 out of 5.0 by quiet room The separate bedroom was so quiet and dark..i loved it.. December 26, 2014
Rated 3.0 out of 5.0 by Renovations leaving it noisy and dirty The hotel is undergoing massive renovations, which is leaving it noisy and dirty. The main entrance directs guests to a side entrance, which, when we arrived, was locked. We needed to wait until someone exited to gain entrance. I accidentally left a sweater in the room. When I called the front deck to inquire if it had been found, the staff member was rude. She never returned my call with an answer. December 25, 2014
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