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Rated 3.8 out of 5 by 152 reviewers.
Rated 5.0 out of 5.0 by Excellent business hotel with warm, friendly staff Very comfortable hotel. I've stayed here many times, and staff always go out of their way to make me feel welcome and to make sure I am comfortable. Food is very good and service is excellent. Suggestions for improvements: heat in the room should be stronger, and it would be great to have a treadmill in the mini-gym. March 28, 2013
Rated 4.0 out of 5.0 by solid business hotel When I arrived my booking had not been registered. The staff were very helpful in understanding what had happened. It was their mistake so i was upgraded (although I should have been anyway as I am a Royal Ambassador Platinim ICH card holder) and they put me in a very nice quiet room. Solid hotel, no frills, good for business, although a bit pricey for Woking. March 19, 2013
Rated 1.0 out of 5.0 by Not up to expectations All I expect is a comfortable room and a decent breakfast. Unfortunately the hotel was full so I got a smoking room. The 'freshening' of the room did not help much. Other than that though no compalints about the room. However, at the price of the room night, breakfast should surely be included but wasn't. Unfortunately I paid the extra and was sorely disappointed. Burnt, cold and just plain foul. Then they tried to double charge me for the room - thanks for that, won't be seeing you again! March 18, 2013
Rated 5.0 out of 5.0 by Trish Its been a while since I was at the Holiday Inn Woking, its had a good makeover and the superior/executive room I stayed in was great. Also I had a quiet room 5th floor and did request for the following week which they said they would try and do. The food was also very good, we ordered in the bar and there were healthy choices. A great hotel for business and pleasure. March 14, 2013
Rated 4.0 out of 5.0 by Nice but average A nice example of a Holiday Inn. Even though I knew where it was I hadn't been for a while and of course I missed it - the Sat Nav address could be much,much improved. Room heating could have been improved as well. Notwithstanding many places do not have in-room heating this did (and it worked#. It is a pity though, that to keep the room at normal temperature the heating was provided by intrusive #noisy) air-conditioning. However this apart I was only there a couple of days and could tolerate this. All in all, not bad. February 4, 2013
Rated 4.0 out of 5.0 by Flexibility of Customer Service Positive reaction with the staff in particular Barbara who went out her way to ensure customer service. Much appreciated and many thanks. January 29, 2013
Rated 4.0 out of 5.0 by Great stay at Woking The Holiday Inn at Woking is a great choice for all those visiting Woking and nearby. This is just a quick walk from the Woking station and within a stone's throw from the Woking Town Center. The hotel is well designed and has spacious, well equipped rooms. The breakfast is a large spread and definitely value for money. The staff are very courteous, friendly and helpful. Recommend this to all visiting Woking. December 4, 2012
Rated 3.0 out of 5.0 by high car parking charges! Hotel is well located, breakfast was good. Most disappointing factor was having to pay £15 for parking the car at the hotel . Why should you pay to park you car at the hotel you are stating at? As a platinum member, this was quite disappointing. November 24, 2012
Rated 5.0 out of 5.0 by friendly staff ,nice hotel This was my first stay at a Holiday inn hotel and i must say that i enjoyed the benefit of warm friendly staff and a clean and comfortable room,with good food and drink, my only criticismn was that the gym was not big enough and it would have been a bonus to have had a swimming pool with sauna and jaccuzzi. I would definitely stay here again and would look to stay at other Holiday Inn hotels where possible in the future. October 28, 2012
Rated 5.0 out of 5.0 by Most comfortable stay Staff were friendly, food was delicious, there is nothing I could fault with the place October 23, 2012
Rated 4.0 out of 5.0 by Woking Holiday Inn Very central to the town & railway station. Hotel team very helpful Room was clean & comfortable with tea & coffees facilities. Downside parking very expensive October 13, 2012
Rated 5.0 out of 5.0 by Business travel I Travel to Woking for work on a regular basis and always stay at the holiday inn. It is clean and comfortable and very central to the local town highstreet/bars and reasturants. I always enjoy my stay there October 2, 2012
Rated 4.0 out of 5.0 by Disabled Person Visit - Single Night Stay My wife and I stayed at Holiday Inn, Woking for 1 night recently. My wife is a permanant wheel chair user. Access to the hotel and the reception area was excellent as was access to the disabled room. It cannot be easy trying to provide a facility that will suit all disabled persons, but the provision of a walk in shower was a positive. However, my wife wasn't able to get to the sink in the bathroom which is adjacent to the loo which was somewhat of an inconvenience. Perhaps hotel operators would benefit from talking to a range of different disabiliities before rolling out their disabled accessible rooms. However all in all it was fine for a 1 night stop, however a stay of a few days may have proved more difficult. September 15, 2012
Rated 5.0 out of 5.0 by Regular Visitor When we visit family and friends we always stay at the Holiday Inn in Woking as we find the hotel very comfortable and clean.The staff are always very courteous and friendly. Would recommend the hotel to anyone. September 14, 2012
Rated 4.0 out of 5.0 by Clean, comfortable, convenient An easy, straightforward stay. Clean and comfortable. We were able to check in early - our designated room wasn't ready so another was found very quickly. Easy walk from Woking Station ( we were going to London by train). Would stay there again. September 14, 2012
Rated 1.0 out of 5.0 by Not Good Probably the worst Holiday Inn Ive stayed in ( room 706). Air Con not working, Only 2 pillows for dual occupancy room, plug didnt work in basin, newspaper not delivered in morning 2 lifts are inadequate leading to long wait times Breakfast was average ( tea served was stewed and unappetising) Car Park was cramped and difficult to access. Very tired decore - needs investment and refurb August 30, 2012
Rated 3.0 out of 5.0 by Poor breakfast Had the continental breakfast - fruit selection poor. The tea was appalling - a grey liquid that was rather unpleasant served by waitress. Why can't Holiday Inn provide individual tea pots so it is fresh and hot - after all it is incredibly cheap to provide so why make such a mess of it?? Car parking expensive - public car park right next door half the price. July 23, 2012
Rated 5.0 out of 5.0 by Great experience... Excellent service.Really enjoyed my stay in the hotel... July 21, 2012
Rated 4.0 out of 5.0 by Clean & comfortable We were visiting family and knew we would spend very little time in the hotel, and not require any meals. We simply wanted a clean comfortable bed and bathroom, which was what we got, so it met our requirements perfectly, July 15, 2012
Rated 4.0 out of 5.0 by Holiday Inn Woking This is a very open and friendly hotel. The reception is manned by a good team and the restaurant and bar staff are also of a very high standard. The price is somewhat unsettling seeing as there are other hotels around that charge less. The food is of a very high standard and evening meals are cost effective, however the breakfast is very costly. The gym is very small but convenient if you want to use some weights or a bike. The film selection is very good however the channels available for TV are less than some Holiday Inn expresses. The hotel is situated in a very suitable location, very close to the station and the high street. It is very clean and tidy and spacious. The rooms are of a high standard and if you are lucky enough to be a Platinum member the upgrade is worth it. July 11, 2012
Rated 3.0 out of 5.0 by Could be a lot better Parking poor, and very costly. Not a great ambience in the bar or restaurant. Location poor - rough area. Breakfast was cold - buffet style Will not be using this hotel again. Not the usual HI experience July 11, 2012
Rated 5.0 out of 5.0 by Nice hotel Perfect for business, a bit expensive for private holidays. Nice hotel from all perspectives: good rooms, food and staff. Just a suggestion: keep the gym open also in the late evening. July 11, 2012
Rated 5.0 out of 5.0 by Outstanding Service Holiday Inn Woking Very impressed with the wonderful staff and service I received. all areas were very very good and I highly recommend this hotel. Congratulations to the wonderful staff at Woking Holiday Inn July 10, 2012
Rated 4.0 out of 5.0 by Comfortable in Woking If you need to stay in the area and want to be close to the town centre, its a good choice depending on what the current rate is being charged. This can vary widely depending on demand and whether you have access to a corporate rate. The rooms although now slightly dated are comfortable and spacious. Staff throughout the hotel were professional polite and courteous. July 10, 2012
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