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Rated 3.9 out of 5 by 205 reviewers.
Rated 4.0 out of 5.0 by Yes to Worthington Holiday Inn! Clean, convenient and handicap-accessible. Signage could be better. (Turn where you see Fifth Third Bank; that helped me.) Comfortable up-to-date rooms and pleasant professional staff. Very relaxing. Overall: a decent value for money spent. Only wish their café was open later on Sundays for brunch. September 12, 2014
Rated 5.0 out of 5.0 by Very comfortable and the room was spotless The room was very clean and comfortable. We all slept very well and are very satisfied with our experience. September 10, 2014
Rated 5.0 out of 5.0 by Nice place for a wedding Hotel layout was a bit convoluted. Food was good. Staff was very friendly and willing to make the stay comfortable. September 9, 2014
Rated 5.0 out of 5.0 by no cxomment no comment,good service, good location, price reasonable August 26, 2014
Rated 4.0 out of 5.0 by Great place to stay!! We were in Worthington for a funeral and we were so grateful to the manager on duty whom checked us in and graciously spent the time guiding us to our destination with directions and we certainly appreciated the time spent.. The dinner in your restaurant was excellent and I would highly recommend you to others. Date was August 18,2014 Thank you, Scooter August 24, 2014
Rated 4.0 out of 5.0 by Noise Level During our stay we were woken by doors slamming a number of times - this appeared to be room doors as well as the passage doors this disturbs your sleep and is annoying. I have noticed in other hotels the closing mechanism is a lot softer which means you do not hear anyone entering or leaving their rooms. August 21, 2014
Rated 5.0 out of 5.0 by Very Nice Room was very nice, very clean, and smelled clean, front desk staff were excellent August 20, 2014
Rated 5.0 out of 5.0 by Zoo Trip Stayed here for a quick getaway and stop between Cleveland and Columbus for the Zoo. The hotel was very nice. Clean, quiet, comfortable - what more do you want? The pool may have been a bit over-chlorinated, but I suppose better over than under. August 19, 2014
Rated 4.0 out of 5.0 by Pretty Good The room and beds were very comfortable. The breakfast bar in the morning was also a great value. The front desk staff was great as well. The only complaint I have was the smell in the hallway. Almost an old mildewy smell that was masked by paint or chemicals. Luckily the room did not smell like that at all and we were very comfortable. August 17, 2014
Rated 5.0 out of 5.0 by Wonderful beds, and breakfast! Stayed for the night while on a Zoo weekend. Enjoyed the pool and ordered pizza. Slept very well, and enjoyed the best complimentary breakfast ever!! Very very pleased and will stay again. August 17, 2014
Rated 4.0 out of 5.0 by Friendly staff The staff was helpful and attentive. Some went beyond the call of duty and were much appreciated. August 15, 2014
Rated 5.0 out of 5.0 by Room was nice and the beds were comfortable! We were pleased with the comfort of the beds and pillows! The room was nice and easy to relax in. August 15, 2014
Rated 5.0 out of 5.0 by Friendly service and a great experience From the friendly desk service, to the maid who helped me find my room to a clean bathroom and comfortable beds, it was a great experience. Thank you for helping make my daughter's wedding weekend great! August 13, 2014
Rated 4.0 out of 5.0 by comfortable bed My double queen bed room was very spacious and comfortable. August 12, 2014
Rated 5.0 out of 5.0 by Frendly staff and service excellent - Very Clean! If you are in the area you want to stay here. Everything was good - staff, room, and food. Recommend and would stay here again. August 11, 2014
Rated 4.0 out of 5.0 by A good vacation stop... The Holiday Inn provided us with a restful night's sleep on our journey. Overall we were satisfied with the service provided but was disappointed that breakfast was not the usual offerings we have become accustom to when staying at Holiday Inn. We were told that because this Holiday Inn is a full service facility, breakfast, lunch and dinner are ordered from a menu. August 10, 2014
Rated 2.0 out of 5.0 by Problem with room The overall cleanliness of the room was good. The staff is friendly and helpful. The problem was that our room #283 was directly beside the boiler room. There is a great deal of noise that comes from this room. It made it impossible to get a good night of sleep. If you are assigned this room request to move. We had came in late and the kids were exhausted or I would have requested a different room. I did inform the staff about the issue. Also the rooms are not very good with sound in general. As people talked walking down the hall it sounded as if they were in the room with us. August 7, 2014
Rated 2.0 out of 5.0 by Not quite up to par... This property apparently recently became a Holiday Inn and is not really up to standards I expect from Holiday Inn. We booked through an online site and the hotel refused to honor IHG Reward Program... Not a good way to begin the stay... I was impressed with overall cleanliness of the room although it was in need of some minor cosmetic repairs. Be prepared to drag bags up the stairs... no elevator. This hotel was OK but, not at the top of my list for next time in town. Hopefully HI will bring this property fully up to speed in the near future... August 6, 2014
Rated 5.0 out of 5.0 by Centerfold Origami Convention What a nice place to hold a convention for about 200 people. Our meeting rooms were clean, cool and comfortable. When more people wanted to be in a room which was not large enough, additional seating was brought in. A real delight to have such a comfortable location. August 6, 2014
Rated 5.0 out of 5.0 by Great for kids Kids liked the pool. All enjoyed the breakfast. Room was clean. Microwave and fridge were a great help. Going to the zoo--stay here!!! August 6, 2014
Rated 3.0 out of 5.0 by Good value Good value, Staff was friendly, clean room and grounds. Breakfast is extra. August 2, 2014
Rated 2.0 out of 5.0 by Poor value, I suggest you go somewhere else. The "Queen" beds were barely double sized beds. The mattress sagged in the middle, it was like sleeping in a boat. The upkeep and maintenance of this hotel is fair at best. It looks old and outdated. The cost was WAY out of line for what we received, I suggest you stay somewhere else. July 30, 2014
Rated 5.0 out of 5.0 by very clean ..pleasant staff The only real disappointment was that the bar and lounge were not open from 1:30 till 4:00 in the afternoon Several guests(in my group) were hoping to have a sandwich or something to drink after our tour of the McConnell center. The banquet facilities were great. The room beautifully done, super helpful man to help with the visual set up/ The other member of the group RAVED about their dinner selections. Salmon and Chicken. One screw up...We were suppose to have a dessert table with assorted desserts. We didn't. What saved the day was the fact the peanut butter pie was very good. July 30, 2014
Rated 5.0 out of 5.0 by Nice hotel in a nice area This Holiday Inn is a nice hotel with comfortable beds. The pool was very clean with warm water and the workout room is clean with newer equipment. I will stay at this hotel again when I am next in the area. July 30, 2014
Rated 5.0 out of 5.0 by Zoo adventure Purchased the jungle jack package. Great value and experience. One of the best hotels I have ever paid for. July 29, 2014
Rated 4.0 out of 5.0 by Outdated grounds High Cost Hotel was on the pricey side compared to most Holiday Inns. Hotel grounds are older, not a well lite parking lot. Hotel rooms are spread out among at least 3 buildings had to be given a map to find room. Elevators were only at the end of the hallway. July 29, 2014
Rated 4.0 out of 5.0 by Nice Hotel, Great Restaurant I was in Worthington for a Conference. I am very happy with the room; it was clean and had all amenities needed, including free internet access. The only downside of this hotel is that it's built on a hill and it's rather large. It can be quite a walk from the front desk to the area you need to be in to find your room. I saw several people taking luggage carts from the lobby, outside, down the parking lot, and to their entry doors. There should be a better system in place - maybe a staffed desk in each area, just for the extra security that could provide. Also, I didn't see an elevator in the building my room was located. Luckily, I was on the bottom floor of that building. July 29, 2014
Rated 1.0 out of 5.0 by Horrible experience I will never stay at another Holiday Inn! I was very clear that I didn't want my card charged and paid in cash. The hotel charged my card anyhow and then told me it would take 3-5 business days to get my money back. I didn't know about this until I went to use my card elsewhere and it got denied. We also got charged for breakfast food when we never even ate a thing at the hotel. Now I have to fight to get my money refunded. If I would of known this was going to happen I would of just used my card to begin with but we live 9 hours away and didn't want to run into problems with my card not working so I had brought cash to pay for everything while we were gone. For such a ritzy hotel I was shocked that there were no vending areas and the service was terrible. Not happy with my stay at all. Worst experience ever! July 27, 2014
Rated 5.0 out of 5.0 by Great Staff I arrived very early before a room was ready, and the staff was very helpful about helping me find services elsewhere that I could use until a room was ready. But just as I was leaving (well out the door), a staff member came after me to say that some rooms were now ready for use, and they checked me it. I was making the trip for health reasons, and I really did need to get in that room and get some sleep. I was very grateful for the help. July 27, 2014
Rated 5.0 out of 5.0 by All around pleasant experience I've visited this hotel twice for business and have had a good experience both times. Actually, I'm booking a third visit this afternoon. The only drawback currently, to no fault of the hotel is the construction that is taking place on I-270 and Hwy 23. You may experience long waits during high traffic hours. Outside of this minor inconvenience this is a nice hotel, located in a location with quick access to the interstate, local shopping and fine restaurants. July 26, 2014
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