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Rated 3.6 out of 5 by 154 reviewers.
Rated 5.0 out of 5.0 by Lancaster Holiday Inn- Amish country Nice hotel with great indoor pool accessible from your room. Children loved this! Free breakfast offered with stay and live music on Fridays. Close distance to Amish stores and sites. August 14, 2014
Rated 3.0 out of 5.0 Excellent Staff Though the hotel is older and badly in need of remodeling, over all my stay was good but only due to the absolutely wonderful, friendly, helpful staff. August 14, 2014
Rated 5.0 out of 5.0 by Clean room, comfortable bed, quiet sleep. Anytime I am in the York area this will be my hotel of choice. The room was clean and spacious. The bed was comfortable with a choice of pillow firmness. This was the quietest stay at a hotel that I have ever experienced. August 14, 2014
Rated 5.0 out of 5.0 by Welcoming We encountered a problem locating this hotel as there were no signs off the main road August 10, 2014
Rated 1.0 out of 5.0 by No Elevator Too hard to carry luggage up stairs- Stayed last month- forgot about elevator and remembered when I saw the stairs- too late to change the reservation August 3, 2014
Rated 2.0 out of 5.0 by Loud and dated This hotel is located in a depressed area next to a gutted mall. The hotel appeared to be closing and had kitchen equipment stacked outside back door in parking lot, The halls and rooms where dated and worn carpets stained and dirty. walls needed painting and plaster was cracked and chipping, the light was low and gave an eerie feeling in rooms and hallways, Security system to get in and out of building was broke, Pool area is set up for parties and they had a loud party when I stayed. There was also a party in the banquet room down the hall and you could hear it in the room. In addition, I could hear loud arguing in the room next to me and music and laughter from the other side of my room. July 31, 2014
Rated 3.0 out of 5.0 by Calvin rocked Calvin was the biggest reason that this became a 3-4 star recommendation. He truly went out of his way on 2 or 3 occasions. If the rooms weren't so expensive we would return. We spend 45 nights a year in hotels- this one was fine except for the price. July 30, 2014
Rated 3.0 out of 5.0 by Convenient to Harley Davidson Factory. Comfortable bed. Would not stay here again. Not up to the usual Holiday Inn Express standard. Old, worn accommodations. Staff friendly. July 25, 2014
Rated 2.0 out of 5.0 by Old and tired hotel note previous comments-Long check in at 2AM--Did not receive room as promised July 24, 2014
Rated 5.0 out of 5.0 by Good Place to stay overall good staff, good place, close to everything July 22, 2014
Rated 2.0 out of 5.0 by Ok Hotel was ok.. rude staff at the check in....Housekeeping was a joke employee knocked 2 days asking me to sign her clip board to get out of cleaning my room...asked if needed towels and garbage emptied....pool was all would not stay there again...... July 22, 2014
Rated 5.0 out of 5.0 by great service we loved it there family orientated. very nice staff. the gentalman in the food area was awesome as well as the pool guy. July 21, 2014
Rated 2.0 out of 5.0 by Old facility As you enter the lobby the first thing we see is please pardon the mess. Translation, we have no elevators. Plywood temporary walls covered what used to be the elevator entrance. Checked in at 10pm after a long travel day only to find we had to exit the building and find the stairs to drag our luggage up to our room. Through a series of corridors with taped and covered floors with some ceiling panels falling out we managed to find our room in a far remote corner of the hotel. The room was average. This hotel is in dire need of a complete renovation and did not meet the expectation I've come to know of Holiday Inn properties. The facility is a maze and with no elevators we trudged up and down stairs the entire weekend. July 21, 2014
Rated 5.0 out of 5.0 by great dinner Convenient location, great chef in restaurant, pleasant service staff July 18, 2014
Rated 1.0 out of 5.0 by Room not what the picture portrays on the internet We were highly disappointed with our room after several stays in other HI Express locations. Outside entrance was not secure, 1st floor window did not lock, room was musty, chlorine from pool could knock your socks off, king size bed with small square pillows, landscaping had all died. July 9, 2014
Rated 4.0 out of 5.0 by Comfortable bed and great service. Staff was extremely courteous, Breakfast was very convenient, but on the expensive side, but the ability to walk down to breakfast and eat on the way out the door out weighed the cost. Room was neat and clean, motel was close to the fairgrounds, this with the inhouse breakfast allowed for more rest. Would recommend this location to anyone traveling in the York area. July 9, 2014
Rated 3.0 out of 5.0 by Needs renovation Standard old conference hotel. Hopefully you dont get a room in the far corner, as it feels like a mile away from the front desk. June 30, 2014
Rated 3.0 out of 5.0 by Poor facility This facility is in much need of upgrades. The carpet in the rooms and hallway are dirty and stained. My slippers were black from the carpet in our room. Outside doors were not secured at night. Staff said the technicians could not find the problem - not a reason to put safety of guests at risk. June 29, 2014
Rated 5.0 out of 5.0 by Clean, Comfortable Stay I enjoyed my recent stay at the York Holiday Inn. The rooms are clean and comfortable. I traveled with my pet and found the room to be large enough to put a crate and a doggy playpen. There was adequate space to walk my dog and waste bags were provided by the hotel. I was placed close to an outside door. June 25, 2014
Rated 4.0 out of 5.0 by noisy air conditioning The staff and restaurant very good, the room and air conditioning needs to be updates. Air conditioner extremely noisy and vibration June 21, 2014
Rated 5.0 out of 5.0 by Mattress needs replacing on right in room Stay was great. I like this location. I was there for business and leisure. I really didn't understand decor of restaurant. Hotel is under renovation and is looking good, glad to see this. June 19, 2014
Rated 3.0 out of 5.0 by friendly staff hotel needs room updates and hallways , elevator was out of service , room smelled from smoke. June 14, 2014
Rated 1.0 out of 5.0 by Poor at Following Through With Confirmed Reservations I've stayed at this hotel twice and both times that I've stayed, the hotel did not honor the Priority Club Reward reservation that I made. Unfortunately for me, I didn't realize that the 2nd time I stayed here that it was the same place that had screwed up my reservation the first time I stayed here. Never again will I make this error. June 12, 2014
Rated 5.0 out of 5.0 by Stay every year for Host Hotel of NSRA Street Rod Nationals York Overall Experience has always been great for stay here at the Host Hotel every year. Comfort of rooms are many pillow choices to choose from firm to soft. Rooms are clean and up-dated and if you just want to sleep-in a little do so with card in door. They just remodeled their food & beverage area...quite nice. Can't say enough about the staff and service, esp. Megan and the whole crew! Beds are very nice and did not have a sore back in the mornings. Marked able to relax as good...would have rated it excellent...but we don't get much time and constantly going so much to do and see at the York Fairgrounds for NSRA Nats East Street Rod Nationals. June 11, 2014
Rated 2.0 out of 5.0 by Keine Angaben Leider war ich mit dem Zimmer Service in Bezug auf Betten machen und Zimmer reinigen über Haupt nicht zufrieden. Wie schon angeben habe ich in dieser zeit nachts arbeiten müssen und musste am Tag schlafen. Aber das man mein Zimmer nur drei bis vier mal in der ganzen Zeit gereinigt hat obwohl ich die Rezeption mehrere mal informiert habe, fand ich überhaupt nicht akzetabel. June 9, 2014
Rated 4.0 out of 5.0 by Overall good location, room and service For purposes of this stay, the hotel met all our needs June 5, 2014
Rated 3.0 out of 5.0 by Update needed This hotel needs an update. Everything is old . The mattress was so hard , I didn't sleep at all ! The air conditioner really bad ! Then when I got in the shower no shampoo ! At least it was clean! June 1, 2014
Rated 2.0 out of 5.0 by Two story hotel with no elevator This hotel was chosen by a wedding party. I do not recall anywhere in the online reservation process where a lack of elevator was revealed. Although we are able bodied, it still took us three trips to get everything up to our room. This property also needs redecorating. Given the cost, lack of elevator, and lack of a free breakfast, we would choose a Holiday Inn Express over this Holiday Inn. May 23, 2014
Rated 3.0 out of 5.0 by Ok at best I always try to stay at Holiday inns. If I stay in a standard HI I know what to expect with my stay. I have never not gotten 2 drink tickets and 2 breakfast tickets untill now. I did get a box of chocolates and a card.... If I knew then what I know now I'd stay at a HI express or another hotel. If found it odd the the people at the front desk just blew me off when I asked about drink tickets. All they said is we don't honor that... Nice hotel but ok service. May 20, 2014
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