Rated 4.0 out of 5.0 by LR22 Good hotel, confortable overall, great location, nice staff.
Request for ground floor made well in advance at the time of booking but nor honored. But for that, it's a good hotel.
May 2, 2013
Rated 2.0 out of 5.0 by ridge Nice location and friendly staff...but
The hotel is an older property and it shows. It is a good sized hotel and only has one elevator which will slow you down at busy times. The staff was nice and put on a nice reception for its members, but the rooms were older and it showed. The thing that really turned me off about this property was that the workout equipment was broken and that is one of the things that I like about Holiday Inn Express, their workout rooms usually have nice treadmills. All told, nice people, but an aging property that I will avoid next trip.
April 24, 2013
Rated 1.0 out of 5.0 by Nate216 Breakfast is horrible
If you like hot milk, and biscuits that you can use to skip across the water this hotel is for you.
April 15, 2013
Rated 5.0 out of 5.0 by STCA Nice Breakfast, Clean Hotel and Good Service
My family enjoyed our stay. Close to many restaurants. Rooms were clean. Breakfast was great. Loved the pancakes.
April 15, 2013
Rated 5.0 out of 5.0 by DVR16 Nice place to stay and relax
The room smelled fresh and clean and the staff was excellent. Great place to stay.
March 18, 2013
Rated 1.0 out of 5.0 by SoCalTom Old and dirty
This is not one of the newer Holiday Inn hotels, it is old and needs a remodel. The sheets and towels are thin and discolored. The carpet is old and warn.
I travel a lot and depend on a clean hotel room unfortunately this hotel was a great disappointment. I typically have no problems with Holiday Inns.
February 5, 2013
Rated 3.0 out of 5.0 by Melonjo Check in good service bad room
I would not recommend this property, the rooms are dated and the bedding is terrible. i am a Platinum Member, was not recognized as such nor offered an upgrade, but did get a bottle of water for being a Priority Club member. Too many other hotels in the area. And their Business friendly work desk, not..... wood table with 2 straight back chairs in the first room, moved to another room where it was a little better. Lady that checked me in around 6 pm was very cordial and did her best to meet my needs.
January 9, 2013
Rated 5.0 out of 5.0 by PatrickOKC Great and great value
Our family has stayed at this location about 5 times now. Each time we have had a great experience, good breakfast and found the staff to be very professional. In my opinion, this HI Exp. may be the best value in Addison!
January 3, 2013