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Rated 4.8 out of 5 by 354 reviewers.
Rated 5.0 out of 5.0 by Great hotel Clean, convenient and friendly staff. Common room was great for my team to relax and have fun. November 18, 2014
Rated 5.0 out of 5.0 by November 1st stay Excellent service by caring staff. Very clean! Free breakfast is a plus. November 13, 2014
Rated 5.0 out of 5.0 by Have stayed here multiple times throughout the years and am never disappoi The best in Albany!!!Please don't change anything. You seem to be a well oiled machine. November 13, 2014
Rated 5.0 out of 5.0 by Exceeded my expecations Facility was fresh, clean and pleasant. I regularly stay at Holiday Inn Express and generally have a good experience but the attentiveness of the staff at this hotel set it apart. We were in town for a wedding, staying at the hotel for 4 nights and spent a good deal of time in the room. We received an upgrade which made our time n the room much more pleasant. We also had a wardrobe malfunction which the staff (including maintenance) helped us with just before the wedding. Great overall experience November 12, 2014
Rated 5.0 out of 5.0 by 4 Star Quality Rooms. Pros: I am typically satisfied with the quality of the rooms when I say at a Holiday Inn Express. However, I found our room on the 4th floor of even higher quality then usual. The comfort of the beds and pillows felt more like a 4 star hotel. The bathroom was also a step above your typical holiday inn express, with an attractive granite finish and very clean. Service was excellent. I was recognized immediately as a IHG Platinum member and welcomed back. I always appreciate that. Cons: The heater gave off a strange smell when turned on and was a bit noisy, but this was no longer an issue after the first few minutes. I would have appreciated some bacon for breakfast. There were a bit too many carbs for my liking. There were some sausage patties, but they did not look to appetizing. Overall: Excellent hotel with friendly service and perhaps the most comfortable rooms of any holiday inn express you will find. I highly recommend this hotel if you are staying in the area and your primary goal is comfortable night of sleep. November 12, 2014
Rated 5.0 out of 5.0 by Great and affordable hotel Great overall experience. Clean and comfortable rooms. Everything was easy. Good breakfast and solid interet access. November 12, 2014
Rated 5.0 out of 5.0 by Great Staff Staff is always welcoming and friendly, Room and grounds are very clean. It is always a pleasure to stay there. Close to all shopping and dining November 10, 2014
Rated 5.0 out of 5.0 by Quality Friendly Service, Comfortable Room My family found the accommodations very hospitable. Our room appeared clean November 5, 2014
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