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Rated 4.8 out of 5 by 339 reviewers.
Rated 5.0 out of 5.0 relaxing environment I stayed for 5 nights. The bed was comfortable and the temperature was always adjustable to my needs. I enjoyed the pool...what a great place to unwind. I needed washcloths replaced and called to the front desk. The housekeeping staff was at my door less than 5 minutes later! Great service! It was quiet in the hallways. I would have liked more TV channels....... Great stay! October 28, 2014
Rated 5.0 out of 5.0 by Clean hotel, staff helpful and cheerful WE only stayed here one night; however, it was more than satisfactory for our needs. the hotel room was clean, the staff was most friendly, and the entire atmosphere was very pleasant. October 24, 2014
Rated 4.0 out of 5.0 by Nice Hotel Traveling through Albany for an annual convention. Have stayed at this property in the past and was pleased with the entire stay on both occasions. Would definitely book this hotel in the future should I be in the area again. Would recommend this facility to friends and family. October 23, 2014
Rated 5.0 out of 5.0 by Excellent Service and Great Room The service at this Holiday Inn was exceptional. When my children and I arrived to check in Richard, at the front desk, was great with my kids and made them a part of the process. He also offered to take our order for some breakfast items that could be prepared for us early when we found out that the provided breakfast wouldn't open until after we needed to depart early in the morning. As promised the staff sent us off with two packed bags of fruit, milk and bagels to help us get our morning started. The rooms were nice, clean and comfortable. Thank you to everyone at this hotel for making our stay very enjoyable. We will definitely come again. October 23, 2014
Rated 5.0 out of 5.0 by Excellent ... all the way around ! I stay at this hotel frequently and always have a great experience ! Staff is friendly, rooms are clean and comfortable... I have and will continue to recommend this hotel !!!! October 20, 2014
Rated 5.0 out of 5.0 by Excellent facility This hotel was most accommodating. From the moment I was greeted and invited to a barbecue on grounds till the next morning when I had breakfast, this hotel takes its time and heavy consideration for its guests. The room was so clean and comfortable, I was so pleased with the layout and the amenities included. Bravo! October 20, 2014
Rated 5.0 out of 5.0 by A very nice Express hotel This Holiday Inn Express is the best of all the Express hotels I've stayed in over the years. It was a very good experience. October 17, 2014
Rated 5.0 out of 5.0 by Return to HI We have not stayed with HI for a few years and our return to staying with Holiday Inn was very good. As mentioned earlier in this survey, we received warm welcomes from staff throughout our brief stay. We will definitely consider HI on future travels! We noticed that sound travelled too well in the breakfast area as we could hear personal conversations by staff. Their conversation was not offensive and did not bother us, we just noticed we could hear clearly. October 17, 2014
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