Rated 4.8 out of 5 by 187
Rated 4.0 out of 5.0 by Papa Doug Clean, comfortable
We booked your hotel because it is on a route we will be taking for the next three years, and it is a good middle stop for our trips. The main reason that we picked you is for your indoor pool. We had our grandson with us and he couldn't wait. The water was freezing. Me and my grandson popped in for a second, my wife didn't get in past her foot. It was really something we all looked forward to. The staff, room,and breakfast were all fantastic.
Doug and Cathy
February 25, 2014
Rated 5.0 out of 5.0 excellent service, staff, and very clean
One of the best hotels in Albany! Great value and a clean, quiet room. I especially love the refrigerator and bottled water free to every guest.
February 13, 2014
Rated 5.0 out of 5.0 by Thrashfan75 Great rooms, great service, great prices.
Read the title...that says it all. Clean, comfortable rooms. Friendly service. Reasonable prices.
February 11, 2014
Rated 5.0 out of 5.0 by Ricky28 Fantastic Hotel
From check in with Lori at the desk to check out with Donna our stay the HIE was fantastic. Clean rooms and hallways. The pool was a real pleasure to hangout in for a while with the tables and lounge chairs. Breakfast was amazing with eggs pancakes,danish and much much more. I do not know what the deal was with the guy who said there was no parking because the parking surrounded the building like a normal hotel with plenty of spots.Very quite hotel. Nice little store inside hotel for snacks soda toothpaste etc.
February 9, 2014
Rated 5.0 out of 5.0 by Bob G Hollis Hills NY Well worth it!
Nice place and quiet. Breakfast was enjoyable and the carpets, paint, etc. were fresh.
February 7, 2014
Rated 5.0 out of 5.0 by DLab1978 Great Service
I travel for business and always stay here when in Albany. They have a great staff that is always willing to make sure that their guests are taken care of. The managers are always visible which is great and have never had a problem with checking in or out.
February 7, 2014
Rated 5.0 out of 5.0 by LainieRose60 Wind Chill
As always, the Staff at the Holiday are professional, kind and considerate. It is always immaculate in my room and the Manager's terrific idea of having hot soup available in - 6 degrees at a "Meet and Greet" with her is not only clever but allows other guests to mingle.- she really cares.
January 27, 2014
Rated 1.0 out of 5.0 by enjoyinglife13 No parking
We couldn't find parking and they told us we would have to park down the street. This should be made clear to people when they make a reservation! They finally let us PAY to park on site but that is awful, since we paid to stay there too. Who in the world would build a hotel and then have no parking, do they think people WALK to a hotel??? We will never stay here again.
January 15, 2014