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Rated 4.8 out of 5 by 250 reviewers.
Rated 5.0 out of 5.0 by Simply put... a great hotel I've stayed at the Holiday Inn Express off Western Ave in Albany many times. I've completely enjoyed each stay. Great location, freindly staff, and clean rooms. Additionally, the rooms are designed with the tech saavy traveler in mind... lots of electrial outlets and a strong internet signal! I highly recommend this hotel. July 26, 2014
Rated 5.0 out of 5.0 by Albany June/July Business This review is long overdue... Stayed @ your hotel from 6/11/14 - 7/2/14 (except for one night). STAFF! They were exceptional! Previous to this stay in Albany, Santa Clara was by far and away the best HIE I had stayed at for business. Albany is now right there with Santa Clara. I had to leave hotel each day by 5a to get to Malta for work. I was disappointed because I enjoy HIE breakfast. One of your friendly staff (wish I had made a note of name) informed me that they could put together a Breakfast to Go. WOW! First time I had ever had this offered. Each day I needed a 'BtG' it was ready - after about a week I only called to say when I did not need it. One of your staff (I believe her name is Kara) found out about my birthday (1 july) and said she was making a cake to celebrate her and another staff members birthday and told me to stop by the next day for a piece of cake. I forgot but stopped by the front desk for another reason. Kara slipped into the office and came out with a piece of cake with my name on it. THANKS! Made being away from home on "my day" a little nicer. I also asked about a place to run - and was told that U Albany was just across Western. I spent almost every night walking, running there because weather was so pleasant (home is AZ - hot!). Thanks to HIE Albany Western Av!!! I may have only mentioned one by name but there were at least 6 or 7 staff I saw regularly that had a very positive impact on my stay. July 26, 2014
Rated 5.0 out of 5.0 by clean hotel..great staff This was a great place to stay and the price was right. the staff was very friendly and willing to help. The only negative was the free breakfast. I get it.. its free. .but the quality of the hot portion of the breakfast was poor and not very desirable. Would stay here again!!! July 24, 2014
Rated 4.0 out of 5.0 by Pleasant stay I especially liked the pull down ironing board, although the iron was just ok. Bathroom should have a fan. I don't like making coffee in a bathroom - gross Employees at front desk: seemed to be all in training, slowed things down - had to check with manager on several basic questions. I didn't care for their dress - uniforms were too casual - don't stand out as employees. July 24, 2014
Rated 5.0 out of 5.0 by Really like this place This is definitely one of the best hotels in the Albany area!! I've stayed here numerous times and have never had a bad stay. Thanks for the level of hospitality!! July 22, 2014
Rated 5.0 out of 5.0 by Always a good stay We have been staying at this hotel since summer of 2011 when we visit Albany. It is always a pleasant experience. The people remember us and are always friendly. Thank you for another awesome, relaxing visit to Albany. Mary July 22, 2014
Rated 5.0 out of 5.0 by Wonderful Staff The staff at this particular hotel are fantastic, they really go out of their way to make sure your needs are taken care of. July 21, 2014
Rated 5.0 out of 5.0 by Super clean hotel! We stayed for one night while in town for a concert. We were able to check in early and check out late. our room was very clean . We would definitely stay here again. It would be nice to see more breakfast options available. July 21, 2014
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