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Rated 4.8 out of 5 by 285 reviewers.
Rated 5.0 out of 5.0 by A Superior Holiday Inn Express! I have stayed in 6 or more different HI Express locations recently and this one is absolutely the best! Very updated and complete facility. This is the only one that I know of with 2 Jenn Air gas barbeque units outback, along with the tables & chairs. This was my 5th stay here and the staff was the busiest I have seen them, yet very attentive to all of us. My one disappointment was the lack of pancakes or waffles of some sort at the breakfast. I also think there is need for a 3rd or 4th toaster on weekends! The Western Ave location is convenient to so many activities. The first tlime I stayed, I could not find the nearby restaurants, but since have discovered Stuyvesant Plaza right next to the highway access with great variety of shops and restaurants! Check them out! Then follow Route 20 west into some great countryside. August 27, 2014
Rated 5.0 out of 5.0 by Quality experience repeated. I choose this hotel over many others in the area because it offers a great experience - comfort, cleanliness, and convenience. August 27, 2014
Rated 5.0 out of 5.0 clean, new, friendly... Wonderful to stay at such a clean hotel. I highly recommend this hotel! August 26, 2014
Rated 5.0 out of 5.0 by Courteous and helpful staff. Comfortable room Staff is great, room clean and comfy, beautiful indoor pool and good breakfast. Our place to stay when visiting our son at UAlbany! August 26, 2014
Rated 5.0 out of 5.0 by Holiday Inn Express, Western Avenue, Albany, NY The only thing I did not like is that we could not open the window. I like very much to have fresh air available as a choice. However much I dislike not having that choice, the air conditioning system available was up to par. August 22, 2014
Rated 5.0 out of 5.0 by stay Comfortable bed, great service and breakfast very close to freeways Well lit parking. August 20, 2014
Rated 1.0 out of 5.0 by not reliable Our company has used this hotel for approx. 6 visits recently and 5 of them were unsatisfactory. We fill out pre-authorizations for our employees so that the cost of the room is paid up front and 5 out of 6 visits the pre-authorizations were lost or misplaced and our employees had to submit their own credit card August 20, 2014
Rated 5.0 out of 5.0 by Just plain easy As always, I can use a blindflold and pick any holiday inn express and know what i'm getting.......a clean, comfortable room, with plenty of extras (pool, gym, breakfast) I've stayed at more than ten different sites now, and they are consistently easy to check in/out/park, etc. Would recommend to everyone, and as a matter of fact, I have....... August 20, 2014
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