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Rated 4.0 out of 5 by 171 reviewers.
Rated 5.0 out of 5.0 by Business Stay The Hotel was great Clean and friendly. I only had a problem with the bed and pillows. The bed was a little hard for me and the pillows were very lumpy. May 26, 2015
Rated 5.0 out of 5.0 by House Hunting trip We had to travel to LA on a house hunting trip prior to a pcs move. they were able to accommodate us on very short notice. They were also able to extend us the extra night that we needed. Staff was very helpful and the hotel is very centrally located. May 24, 2015
Rated 5.0 out of 5.0 by Quiet end to my day! This location never lets me down. I always feel like a friend being welcomed back. May 21, 2015
Rated 5.0 out of 5.0 by Excellent Lodging Location This lodging location in Alexandria, LA is the best that I have seen thus far. I will continue to patronize this location and I will recommend this location to all of my friends and families traveling to Alexandria, May 18, 2015
Rated 5.0 out of 5.0 by Very Happy Returning Customer!!! I have stayed on many different occasions at this hotel and each time I've stayed it's been a very pleasant stay. Staff is always willing to help. The cleanliness of the hotel is exceptional. I always stay at this site every time I'm in this area! May 18, 2015
Rated 5.0 out of 5.0 by nice hotel nice hotel. They need to turn off the bell for the elevator, I was not near the elevator but heard it ding throughout the night May 17, 2015
Rated 5.0 out of 5.0 by Staff was fantastic The staff was truly excellent, they tried their absolute best. When back in the area I plan to stay here again. May 15, 2015
Rated 2.0 out of 5.0 by Clean Room and Comfortable Bed Only Upon arrival the Service Desk gentleman was on the phone with a personal call. Had to stand and wait quite a bit. Wasn't acknowledge as a member. I did have to ask for the extra points instead of the bag of goodies. Room was clean and bed comfortable. We were very busy Saturday night and arrived to our room very late so we wanted to sleep in Sunday morning with a confirmed late check out for Mother's Day. Unfortunately, that didn't happen because housekeeping kept banging on our door around 9:00 am (there wasn't a Do Not Disturb sign to put on our door). My husband answered and informed them of late check out. 9:30 am, again banging on our door, I opened the door and did yell and told them late check out. Definitely will try the Candlewood Suites next door instead of this HIE. We have NEVER had an issue like this. Completely ridiculous. May 15, 2015
  • 2015-05-27T12:16:22.248-05:00
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