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Rated 3.8 out of 5 by 61 reviewers.
Rated 3.0 out of 5.0 by Very Smokey The hotel smelled very much like cigarettes from the minute that I walked through the door. Hard to relax and all of my stuff smelled of smoke when I checked out. I stay at many IHG hotels and rarely have this issue. February 27, 2014
Rated 5.0 out of 5.0 by Friendly Service and Clean Front Desk Agents and GM were very helpful and friendly. Everyone from the bartender to the GM was fun and real. No fake attitudes, just great hospitality. February 23, 2014
Rated 5.0 out of 5.0 by GREAT SERVICES As a "Gold Club" member, I have stayed at numerous Holiday Inns and this one is by far one of the best. The professionalism of the staff is outstanding and the facilities was great. February 23, 2014
Rated 5.0 out of 5.0 by really nice We enjoyed our stay there. After a 14 hour drive it was just what we needed.. The hotel staff was very nice and recommended a fantastic place to eat. Room was clean beds comfy and felt at home. We will definately stay again! February 11, 2014
Rated 2.0 out of 5.0 by Cost Outways the value I have stayed at hotels for the past 2 years for more nights than I have stayed at home. I try to stay at IHG hotels when possible. This hotel needs some serious work with the plumbing. The water pressure in the shower is horrible. It also takes at least 5 to 10 minutes to get the water hot. There is a sign stating that the hotel has some conservation program and that is the reason but it makes no sense because of how long it takes to get warm. Also this is the most I have ever paid for a holiday inn express stay. Don't charge such high prices if you don't want to be reviewed like a high price hotel. Also it was cold and the room would NOT get above 65 degrees and it was cold all night. The pillows are small and worn out. This hotel needs some serious upgrades! January 29, 2014
Rated 5.0 out of 5.0 by Great managers and staff We have stayed at this hotel for many years. ...would not stay anywhere else! The managers are like family, wonderful people, always go above and beyond. The rooms are always clean and comfortable...and love the cinnamon rolls !! January 28, 2014
Rated 5.0 out of 5.0 by Great service We have been staying at the Holiday Inn Express in Alexandria, LA for several years and all I can say is that we love it. The managers are wonderful...same with all the staff....great hospitality and experience. January 27, 2014
Rated 3.0 out of 5.0 by Good. Staff were very friendly and very accommodating. Especially the front desk lady on day shift with red hair. She was nice and even remember me by name and my room number the next day. I forgot to the front desk when I checked out that the fridge/freezer in room 329 makes a noise like a playing card against the spokes of a bike all day and all night long. You may want to take a look at it. Thank you! January 27, 2014
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