Rated 4.2 out of 5 by 135
Rated 4.0 out of 5.0 by Misbourne Convenient but Pricey
I have stayed here for two nights this trip and in previous years.
The hotel is very convenient to the Ted Stevens Anchorage airport with an excellent shuttle service.
The lobby area is pleasant and the complimentary breakfast good.
The first time I stayed, the request for a quiet room on booking had been adhered to but not on the second visit, so my second room was a little noisy.
The reception staff were very pleasant and efficient.
On costs, I was a little annoyed to find that the walk-up rate for the nights I stayed was $30 LESS than I had paid via the ''Best Rate Paid in Advance'' rate on the IHG members' website.
October 2, 2013
Rated 5.0 out of 5.0 by RJDKK Nice Hotel close to Airport
We only stayed for one night but the hotel was clean and nice and quiet. We had a good nights sleep and had a wonderful breakfast in the morning. They have a pancake machine. Would stay here again.
October 1, 2013
Rated 5.0 out of 5.0 by KM02 Room & Comfort
We had difficulty adjusting the heat - the room was too warm.
September 30, 2013
Rated 5.0 out of 5.0 by Kakroll Great staff and service
I recently stayed in this hotel (9/2013), and I am giving a great review for the friendly, prompt staff, cleanliness and overall service as well as the effort put forth even before my stay. I had e-mailed with several questions and was answered very quickly by management with answers to all my questions.
September 30, 2013
Rated 5.0 out of 5.0 by Anthony50 Allways Improving
The store at the front desk was upgraded including a display featuring frozen goods. It definitely beats fighting a machine for these items. Tammy at the front desk was quite helpful to me during this visit. Keep up the outstanding work, Thanks!
September 27, 2013
Rated 5.0 out of 5.0 by Frosty09 Great Stay... Again!!
First stayed at this hotel a month ago. Was so impressed that when the opportunity to stay again presented itself, I quickly made a reservation! The close proximity to the airport, courteous staff, and clean, modern rooms make this hotel a "must-consider"!
September 25, 2013
Rated 5.0 out of 5.0 by DerekR Anchorage HIR
Excellent service, particularly from Tammy who efficiently help us with a number of enquiries; this made our stay all the more enjoyable.
September 16, 2013
Rated 5.0 out of 5.0 by Anthony50 Friendly Staff
I stayed for 5 nights this time and every staff member from the front desk to the maintenance guys greeted me whenever we passed. The staff really show that they appreciate your business and make you feel like family.The breakfast area was kept clean, stocked, and always had a good selection of food. Renee was the housekeeper during this stay and the room was spotless. Thanks!
September 16, 2013
Rated 3.0 out of 5.0 by BearRoxHiker Needs an update
This Holiday Inn Express had curb appeal and was designed to reflect the area. We choose this location for proximity to the airport on our first and last day in Alaska; it proved convenient. The interior, especially the rooms, was a bit disappointing, considering we paid a relatively high cost per night. In error, I thought our "Executive King" was on an "Executive" or club level. It merely had a king bed. The room décor was mediocre. We thought it would be a bit more upscale. The staff was helpful and cheerful. They were quick to respond to pick-up request from the airport. They offered us an early check-in upon our arrival. It was far superior to the hotel we later stayed in to be close to the Alaska RR Station, but nothing to write home about. As noted in review title, it needs updated.
September 8, 2013
Rated 5.0 out of 5.0 by DavidZ62 Great Stay
Very nice hotel and the rooms were extremely clean. This was our first visit and the staff was very friendly and helpful.
September 3, 2013
Rated 3.0 out of 5.0 by Azolaura August 2013
Room was nicely appointed, although some of the lights were burned out. Fireplace screen badly needs to be changed or cleaned. Breakfast was adequate and there was plenty of food available. Help at front desk at check-in was not very welcoming. Maids encountered in the hallways were not very pleasant.
Overall, the location was good and the room was clean. I would given them another try.
September 3, 2013
Rated 4.0 out of 5.0 by Bufo As expected
Nice to have a pool and hot breakfast when traveling through a city like Anchorage. Beds were comfortable and room was clean.
HIE needs to improve on their cheese omlet.
September 3, 2013
Rated 5.0 out of 5.0 by akvaca great staff and location
close to airport and restaurants, staff was very helpful
August 26, 2013
Rated 5.0 out of 5.0 by FJ13 Staff great
Good value. Nice neat comfy, I could not ask for more.
August 24, 2013
Rated 5.0 out of 5.0 by Frosty09 Excellent Service and Convenient Location!!
Staff was very accommodating and helpful. The room was clean and comfortable. Location was very convenient, close to the airport and several fast food restaurants. Highly recommended!
August 24, 2013
Rated 5.0 out of 5.0 by rfwrfw Enjoy my stay
Enjoyed my stay and would stay again. It would nice to provide a shuttle service to thr railroad.
August 23, 2013
Rated 4.0 out of 5.0 by TC881 Very comfortable and nice clean place near the airport!
The staff was very helpful, one that stands out for me is Jonah. she was very helpful and answered many questions I had. I hope her pregnancy goes well and she is blessed with a healthy happy baby! Our room was nice and clean. It was great having the fridge in the room and the coffee pot! One thing for sure is to request next time to stay on the upper floor because the noise above us was crazy stomping constantly during the night. Another is please move the smokers areas away from directly outside all the exits. I don't care if people smoke if that's what they want I just don't want to be hit in the face with it as soon as I walk out every door.
One very big plus though was that it was great though having the breakfast there, and the staff in the breakfast area was very friendly and willing to help! ( a definite savings especially in peak season when everything is more expensive there).
We will stay there again for sure if we can find a deal on pricing because they are not inexpensive for sure. But then compared to some of the places we priced there and then seen upon our arrival, I was so glad we picked here. Based on our last couple of stays in Holiday Inn Express hotels, we will for sure use them again!
August 19, 2013
Rated 4.0 out of 5.0 by HarleyP62 Comfortable
This location is close to downtown and the airport. Staff is very nice and helpful. I recommend this location to anyone visiting Anchorage.
August 18, 2013
Rated 5.0 out of 5.0 by Suzez comfortable room
Room was very comfortable and quiet. Cookies and milk at 8 are a nice touch.
August 17, 2013
Rated 3.0 out of 5.0 by APB43 Fitness Center
This property was what I expected from a HIE: clean, comfortable, friendly, good breakfast. One complaint: the fitness center was unusable. It was 90 degrees with 90% humidity. The single box fan wasn't up to the task.
August 16, 2013
Rated 4.0 out of 5.0 by AgBob Met our needs
Our wife and I were there approx. 10 hours transiting from airport to cruise ship. Holiday In Express (like all others I have stayed at) met my needs. My wife is not crazy about the pillow selection and if driving will bring her own but if that is the only negative then not bad at all. Like the hot cinnamon rolls in the morning.
August 14, 2013
Rated 5.0 out of 5.0 by Noel2013 Nice clean convenient location to the airport
Just stayed 1 night but the hotel was everything we could have expected. Good service and a clean room.
August 12, 2013
Rated 3.0 out of 5.0 by Williamj67 None requested wake ups
Everything was pretty good except we had 3 different people knocking on the door of our room by 8 am to try and clean it. We were there for soccer and had a late game the night before so that was our only complaint.
August 8, 2013
Rated 5.0 out of 5.0 by EdR13 Excellent Property with Complimentary Airport Shuttle
We enjoyed a great stay in Anchorage at the Holiday Inn Express. The hotel provides a complimentary shuttle to/from the airport. Upon arrival, we were welcomed as Platinum IHG Members and we received a welcome gift (bottled water and choice of snacks). The hotel itself is very nice. All public areas are spacious and well-appointed. It was equipped with a microwave and mini-frig. The king bed was very comfortable. The breakfast room was very large so there was no issue getting a table. The breakfast featured both hot items and cold items. All was very good! Also, there are several food outlets nearby which come in handy if you don't have a car. We will definitely stay at the Holiday Inn Express when we're next in Anchorage.
August 8, 2013
Rated 2.0 out of 5.0 by patna Not on par with other Holiday Inn Express properties
I've stayed at many Holiday Inn Express hotels, and this was by far my worst experience.
1) Allotted Room in the basement, next to the hotel office with constant chatter and noise among employees.
2) Fitness center has no ventilation or air conditioning. Was suffocating to use.
3. Pool was out of service.
4. Fruit options at breakfast very limited in quantity and variety.
August 7, 2013
Rated 5.0 out of 5.0 by Anthony50 Love the sun deck
I've stayed here before and they continue to improve. They have a new deck area outside with tables & chairs and it was great to be able to enjoy the sunny weather. I also want to point out the excellent housekeeping staff. Dusan was one of the housekeepers during this stay and his attention to detail and excellent customer service contributed to a wonder stay.
August 1, 2013
Rated 5.0 out of 5.0 by ed209 expensive per night
nice place but expensive, anchorage is very expensive to stay there, its like Orlando florida except no amusment parks.
July 30, 2013
Rated 4.0 out of 5.0 by moocow staff very good, clean rooms,
very nice hotel,good staff,clean rooms, near the airport,i would recomend this hotel.
July 22, 2013
Rated 5.0 out of 5.0 by NumeroUnoGeo Good place to crash after a long flight, long hike
Good location, good breakfast (one could load up on the standard fair that they have and skip lunch to go cheap, we did). Comfortable rooms.
Airport shuttle service was timely and complimentary. Probably the best pickup service I've encountered.
Hotel was a bit expensive, but, it is Anchorage. Considering they saved me paying for a cab two ways (airport and back) and eight (4x breakfast and 4x lunch) meals, It was probably a fair trade. Works for me.
My only complaint: I wasn't recognized as a platinum member. At HI Express in general, I feel as though not being recognized as a platinum member is becoming more common. It has happened at 3/3 HI Express's that I've stayed since April.
July 22, 2013
Rated 5.0 out of 5.0 by AdventureKirks Accommodating Service
The staff was great providing recommendations for dining and transportation. They also did a great job getting us a 1/2 day room and rate following our adventure in Kenai with a tour company. It meant a great deal to my group to have a place to clean up from white water rafting,and to relax before getting on airplanes for 12 hours.
July 19, 2013