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Rated 4.3 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Nice Hotel This was the first time I spent a night at the HI Express in Anchorage. I have spent nights in Anchorage in many different hotels. Overall, I believe this was the best experience with a hotel in Anchorage. June 26, 2014
Rated 5.0 out of 5.0 by Fish Trip Stay A great place to stay before your final destination in Alaska! June 26, 2014
Rated 4.0 out of 5.0 by Excellent Service From the personal greeting at every passing of the front desk to the cookies and milk a great staff providing excellent service. June 23, 2014
Rated 5.0 out of 5.0 by Clean room, good breakfast, nice staff and great service Clean room, good breakfast, nice staff and great service June 23, 2014
Rated 4.0 out of 5.0 by Good hotel but high price All hotels in Anchorage jack up the price considerably during the busy spring to fall tourist season. The price becomes ridiculous though in the high season for a fairly average hotel. Good staff, clean quiet hotel though. Would be nice to access some breakfast food though before 05:00hrs for business travelers like myself who check out early. June 20, 2014
Rated 5.0 out of 5.0 by HIE Anchorage A beautiful lodge-like wilderness type environment with added benefits of civilization and a great location... the staff are superb! June 15, 2014
Rated 5.0 out of 5.0 by Excellent Stay Very accommodating front desk staff. Late check in, able to get in to room right away, and slept very well. Bed was very comfortable, room temperature adjustments were great (I like it cool), and the breakfast was perfect! Would gladly stay again. Rates a bit high, but it is the summer season :) June 12, 2014
Rated 4.0 out of 5.0 by Good Service Need better coffee for breakfast but overall a great stay! June 11, 2014
Rated 5.0 out of 5.0 by Extremely friendly staff and excellent rooms! We were staying in Anchorage after a cruise. We had not had a pleasant experience on our ship and were exhausted and ready to be home. However, our stay in Anchorage was wonderful! The staff at the hotel were among some of the friendliest people I have ever met! The rooms were some of the nicest I have ever stayed in. I would highly recommend this hotel if you are staying in Anchorage, AK! June 9, 2014
Rated 5.0 out of 5.0 by Good Location excellent staff comfortable beds All round comfortable friendly hotel in great location to the airport June 9, 2014
Rated 5.0 out of 5.0 by Quiet, comfortable and relaxing. Our room was clean, the beds comfortable and the motel was quiet and peaceful. The breakfast was good and the staff were very pleasant and helpful. June 9, 2014
Rated 5.0 out of 5.0 by Nice place to stay We had a pleasant experience here. Were just there for 1 night. Room was very nice. Staff was friendly. June 7, 2014
Rated 5.0 out of 5.0 by gracious place to stay When a person or couple needs a comfortable, clean, accommodating experience in the mist of busy travel schedules, this is a perfect place. I wondered if it was a new facility. Everything was well kept and looked new, fresh, tastefully decorated. The convenience and gracious shuttle service, handy eating places and front desk graciousness made this a perfect stay passing through Anchorage while transferring to / from a cruise. June 5, 2014
Rated 5.0 out of 5.0 by Great Location Great location near airport. Very friendly staff. Nice property. June 4, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn Express Ever On check-in, I could not find my HIE number. I asked Tammy to look it up. She refused saying, "you do not get points for internet reservations. I told her I got them plus bonus points in Seward, AK the night before. Her response was, "if you find your number, bring it up here and I will try to put it in". Eventually, I found it. She put it in. I am a gold member. there was no offer of extra points or any perks on check-in. The room was not clean (232). there were crumbs on the floor between the beds. It stunk. We found a pr of dirty, smelly socks under the bed by the door from the last occupant, no doubt. The sheets did not feel clean. They were old and the material had a lot of little "fabric pills" on them. The 8 pillows in the room were all mush despite the firm label. This was the worst Holiday Inn ever June 3, 2014
Rated 5.0 out of 5.0 by Great service I would recommend this Holiday Inn Express in Anchorage. The staff are professional, knowledgeable and friendly. They will do whatever they can to help ensure a comfortable visit. June 2, 2014
Rated 3.0 out of 5.0 by Convenient to Airport Good shuttle svc., staff adequate, room comfy. Noisy, close to laundry or something noisy. Could hear stomping overhead & people talking. Our room had strong odor of perspiration that took while to get rid of. But it was overall worth money and adequate for one night stay. Comfy bed. June 2, 2014
Rated 5.0 out of 5.0 by Very nice! We enjoyed our stay here. The shuttle came quickly and the pillows in the room were the BEST! June 1, 2014
Rated 5.0 out of 5.0 by Wonderful experience, great stay Overall experience was excellent. All staff were welcoming and gracious. May 29, 2014
Rated 4.0 out of 5.0 by Good standard The hotel is very clean and comfortable and the rooms are quiet so you can get a good nights sleep. Was surprised not to be greeted as a priority club member. May 19, 2014
Rated 2.0 out of 5.0 by wrong room The front desk person acted like I was a hassle. I reserved a king bed and she put us in a room with 2 doubles. I had to go back up stairs to correct it after traveling all day and she asked me to bring the wrong room keys back up stairs. I also reserved the room a month ago and they charged my cc, how co u make that mistake? The tub faucet did not work properly and ghe tub didn't drain. May 12, 2014
Rated 5.0 out of 5.0 by Great service All staff were genuinely concerned about our comfort and convenience. An excellent experience! May 11, 2014
Rated 5.0 out of 5.0 by Anchorage This Holiday Inn Express always takes very good care of me while doing business in Anchorage. Thanks April 23, 2014
Rated 5.0 out of 5.0 by Anchorage Holiday Inn Express I generally stay at this hotel once or twice monthly. I always have a good experience and the staff is great. The hotel is clean, quiet, and in a good location close enough to the airport but not so close that airline traffic causes any disturbance. I recall one trip when the hotel had a broken water line so they had to close off some rooms. They honored my reservation by booking me into a very nice hotel downtown and provided free shuttle service to and from the alternate hotel. They even paid for my entire stay at the alternate hotel. I can think of no other hotel that has ever been that considerate of me. I highly recommend the Anchorage Holiday Inn Express. April 18, 2014
Rated 5.0 out of 5.0 by A Week in Alaska I enjoyed my stay at the Hilton Inn Express. The breakfast bar was very good. In fact I can't say I've had a complimentary breakfast selection that actually included a variety of eggs, meats and gravy in addition to the usual bagels, waffles and coffee. And all were prepared well. Although I gave this facility and its staff a 5 star rating, I did have one small issue and that was the wireless access in the room with my laptop. It was poor. I gave you a 5 star because your business office downstairs had everything I required to get my work done in a timely manner, good wireless access in my room would have made it perfect. Thanx to all for an overall very good visit. April 4, 2014
Rated 5.0 out of 5.0 by Very comfortable stay Had a great business trip and a relaxing stay. If only issue internet service in rooms very slow or not at all. April 1, 2014
Rated 5.0 out of 5.0 by Recently updated - nice hotel stay close to ANC airport I had a great stay at this hotel on my recent trip to Anchorage. Hotel has recently been updated and room was very nice, clean and comfortable. Internet also worked great as well and allowed me to even be on a VPN connection with no issues. This is a plus for a business traveler who needs to have use of a VPN secured connection. Staff were also very friendly and made me feel right at home while there. Hotel has all of the consistent amenities you would expect to find at a Holiday Inn Express and overall, just a great stay. Id recommend this hotel. March 31, 2014
Rated 3.0 out of 5.0 by Comfortable but loud heating After 22 hrs of flying I was exhausted and looking forward to some sleep. The bed was really comfortable, the temperature was adjustable, so that was nice and the room was clean and roomy. Plus breakfast had plenty of choices. However, the heating is ridiculously loud. It clunked on and on with this repeated pattern every time it came on so I had to put the heat on ridiculously low. This means I got very little sleep. So, if you go here, maybe go in the summer when you can open the window and not have the heat on. March 14, 2014
Rated 4.0 out of 5.0 by Convenient location for travel through Anchorage! The hotel has all the amenities you expect from a Holiday Inn Express. The bed was comfortable, the service efficient, the fitness center most welcome. The only drawback was the wifi which didn't seem to work on room 314. I was able to get good connectivity in the lobby but was not able to maintain a connection in the room. February 24, 2014
Rated 4.0 out of 5.0 by Good but needs work Overall a nice stay but to make local phone calls in the room you need to supply your credit card to the front desk. It didn't matter as the phone never worked anyway and no effort was made to correct this. Front desk not the brightest coconuts either. February 20, 2014
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