Rated 4.1 out of 5 by 119
Rated 4.0 out of 5.0 by River's GP Not as bad as some rated
Water in Big Spring appears to be an issue. We were offered complimentary bottled water at the desk upon our arrival and there were two bottles in our room. Also there was a large water cooler in the exercise room. The bed was comfortable and the room was a little dated and could use an update. We had a ground floor room on the side of the hotel away from the highway, so noise was not an issue. Our stay was just what we needed and we will be staying on our way back home.
August 30, 2015
Rated 5.0 out of 5.0 by daddyflatt comfortable , the staff is great
The staff recognized and greeted me. The staff is great and makes sure all needs were met.
August 26, 2015
Rated 5.0 out of 5.0 by Shotgun 2163 Traveler
Motel is easy to get to and be able to get back onto I20. Staff is really helpful. Room cost is a little high compared to other Holiday Inn Express's I stay in. Very secure. Beds slept good for a comfortable night sleep. Everything is really clean. Breakfast meal has everything anyone could want for breakfast.
August 25, 2015
Rated 5.0 out of 5.0 by Beeaice great service
comfortable, quiet, clean, staff friendly, will return in future if needed, easy to get to town.
August 19, 2015
Rated 2.0 out of 5.0 by Roadnazi overpriced for a Holiday Inn
arrived at 3pm to find our rooms were not ready. Really?? It was only 104 outside, so 7 couples all piled into the lobby and waited for an overpriced Holiday Inn room with a desk clerk with an attitude. NOPE, wont be staying there again.
August 17, 2015
Rated 4.0 out of 5.0 by 05MW Nice experience
We enjoyed our stay, just wish we had not received 3 wakeup calls between 5-5:30 am that we did not request.
August 14, 2015
Rated 5.0 out of 5.0 by 60Purple Friendly
The staff was excellent at this hotel. They made the check-in a pleasant experience and provided needed information about the area. They made us feel at home and made sure we had everything needed for our one night stay. The room was clean, and the bed was extremely comfortable. Their helpfulness and friendliness went a long way in erasing the negative experience we had at the Holiday Inn in Pecos.
August 6, 2015
Rated 5.0 out of 5.0 by Ric D. Loyal Costumer
Hotel staff is extremely friendly, helpful and accommodating.
July 20, 2015